Lexmark X364dn User Manual

							Clearing jams
Clearing jams
To clear a jam message and resume printing, clear the entire paper path, and then press . If Jam Recovery is set to
On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer reprints
the jammed page if enough printer memory is available.
Understanding jam messages and locations
Note: To resolve any message, all paper or specialty media must be cleared from the entire paper path.
Open doors and covers, and remove trays to access jam locations. The following illustration and table indicate these
locations. See “Jam message numbers and how to access each jam” on page 162 for a list of jam numbers and
instructions for how to access each jam.
1Push the button to open the front door. Inside are the toner cartridge and photoconductor kit.
2Standard exit bin
3Front door
4Multipurpose or manual feeder door
Note: Some printer models have a multipurpose feeder and some have a manual feeder
5Tray 1
6Optional 250‑ or 550‑sheet tray (Tray 2)
7Rear door
8ADF
Clearing jams161
Downloaded From ManualsPrinter.com Manuals 
						

							Jam message numbers and how to access each jam
Jam numberTo access the jam
200‑201 Try one or more of the following:
Remove Tray 1.
Open the front door, and then remove the photoconductor kit.
202 Open the front door, and then open the rear door.
231 Open the front door, and then open the rear door.
233 Remove Tray 1, and then depress the lever.
Note: For alternative access to the jam, open the front door, and then open the rear door.
234 Try one or more of the following:
Open the front door, and then open the rear door.
Remove Tray 1, and then depress the lever.
235 Remove the jam from the standard exit bin.
242 Remove Tray 2.
251 Open the multipurpose feeder door.
290‑294 Try one or more of the following:
Open the ADF cover, and then remove the separator roll.
Open the scanner cover.
Remove the ADF paper tray.
200‑201 paper jams
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1Pull the tray completely out.
Clearing jams162
Downloaded From ManualsPrinter.com Manuals 
						

							2Remove the jam if you see it here.
3If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge.
1
3
2
4Lift the flap at the front of the printer, and then remove any jammed sheets.
5Insert the photoconductor kit and toner cartridge. Clearing jams163
Downloaded From ManualsPrinter.com Manuals 
						

							6Close the front door.
7Press .
202 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1Open the front door, and then remove the photoconductor kit and toner cartridge.
1
3
2
2Lift the flap in front of the printer, and then remove any jammed sheets.
Clearing jams164
Downloaded From ManualsPrinter.com Manuals 
						

							3If you do not see any jammed sheets, open the rear door.
4Remove the jam.
5Close the rear door.
6Insert the photoconductor kit and toner cartridge.
7Close the front door.
8Press . Clearing jams165
Downloaded From ManualsPrinter.com Manuals 
						

							231 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1Open the front door.
2
1
2Open the rear door.
3Remove the jam.
Clearing jams166
Downloaded From ManualsPrinter.com Manuals 
						

							4Close the rear door.
5Close the front door.
6Press .
233 paper jam
1Remove the tray from the printer.
Clearing jams167
Downloaded From ManualsPrinter.com Manuals 
						

							2Locate the lever shown, and then pull it down to release and remove the jammed sheets.
3Insert the tray.
4Press .
If this does not clear the jam, complete the steps in “231 paper jam” on page 166.
234 paper jam
A single jam or multiple jams are in the duplex area of the printer. To locate and remove the jammed sheets, complete
all the steps in:
“231 paper jam” on page 166
“233 paper jam” on page 167
235 paper jam
1Gently pull the jammed sheet out of the standard exit bin.
2Press . Clearing jams168
Downloaded From ManualsPrinter.com Manuals 
						

							242 paper jam
1Remove the optional tray from the printer.
2Remove the jam.
3Insert the tray.
4Press . Clearing jams169
Downloaded From ManualsPrinter.com Manuals 
						

							251 paper jam
A sheet of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out.
If the sheet is not visible, complete the following steps:
1Open the front door, and then remove the photoconductor kit and toner cartridge.
1
3
2
2Lift the flap at the front of the printer, and then remove any jams.
3Reinsert the photoconductor kit and toner cartridge.
4Close the front door.
5Press . Clearing jams170
Downloaded From ManualsPrinter.com Manuals