Lexmark X364dn User Manual
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Lexmark X264dn, X363dn, X364dn, and X364dw Users Guide August 2011 www.lexmark.com Machine type(s): 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2 Downloaded From ManualsPrinter.com Manuals
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Contents Safety information.......................................................................................6 Learning about the printer...........................................................................8 Thank you for choosing this printer!.........................................................................................................8 Finding information about the printer......................................................................................................8 Selecting a location for the printer............................................................................................................9 Printer configurations.............................................................................................................................10 Basic functions of the scanner.................................................................................................................13 Understanding the ADF and scanner glass..............................................................................................14 Understanding the printer control panel................................................................................................15 Additional printer setup.............................................................................19 Installing internal options........................................................................................................................19 Installing hardware options.....................................................................................................................21 Attaching cables......................................................................................................................................22 Verifying printer setup............................................................................................................................23 Setting up the printer software...............................................................................................................24 Setting up wireless printing.....................................................................................................................26 Installing the printer on a wired network...............................................................................................31 Minimizing your printers environmental impact........................................34 Saving paper and toner...........................................................................................................................34 Saving energy..........................................................................................................................................35 Recycling..................................................................................................................................................36 Reducing printer noise............................................................................................................................37 Loading paper and specialty media............................................................39 Setting the Paper Size and Paper Type....................................................................................................39 Configuring Universal paper settings......................................................................................................39 Avoiding jams..........................................................................................................................................40 Loading trays...........................................................................................................................................41 Using a multipurpose or manual feeder..................................................................................................45 Paper capacities......................................................................................................................................50 Linking and unlinking trays......................................................................................................................51 Contents2 Downloaded From ManualsPrinter.com Manuals
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Paper and specialty media guidelines.........................................................53 Paper guidelines......................................................................................................................................53 Storing paper...........................................................................................................................................55 Supported paper sizes, types, and weights.............................................................................................56 Printing......................................................................................................59 Printing a document................................................................................................................................59 Printing from a flash drive.......................................................................................................................59 Printing on both sides of the paper (duplexing)......................................................................................61 Printing specialty documents..................................................................................................................61 Printing information pages......................................................................................................................65 Canceling a print job................................................................................................................................66 Copying......................................................................................................68 Making copies.........................................................................................................................................68 Copying photos........................................................................................................................................69 Copying on specialty media.....................................................................................................................69 Customizing copy settings.......................................................................................................................70 Pausing the current print job to make copies.........................................................................................75 Placing an overlay message on each page..............................................................................................75 Canceling a copy job................................................................................................................................76 Improving copy quality............................................................................................................................76 E-mailing....................................................................................................77 Getting ready to e-mail...........................................................................................................................77 Creating an e-mail shortcut using the Embedded Web Server...............................................................78 E-mailing a document..............................................................................................................................78 Canceling an e-mail.................................................................................................................................80 Faxing........................................................................................................81 Getting the printer ready to fax..............................................................................................................81 Sending a fax...........................................................................................................................................93 Creating shortcuts...................................................................................................................................96 Using shortcuts and the address book....................................................................................................97 Customizing fax settings..........................................................................................................................98 Canceling an outgoing fax.....................................................................................................................100 Understanding fax options....................................................................................................................101 Contents3 Downloaded From ManualsPrinter.com Manuals
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Improving fax quality.............................................................................................................................102 Scanning to a computer or flash drive......................................................103 Scanning to a computer........................................................................................................................103 Scanning to a flash drive........................................................................................................................104 Understanding the Scan Center features..............................................................................................104 Understanding scan profile options......................................................................................................105 Improving scan quality..........................................................................................................................106 Understanding printer menus...................................................................108 Menus list..............................................................................................................................................108 Paper menu...........................................................................................................................................108 Reports menu........................................................................................................................................115 Network/Ports menu.............................................................................................................................116 Settings menu........................................................................................................................................122 Maintaining the printer............................................................................146 Cleaning the exterior of the printer......................................................................................................146 Cleaning the scanner glass....................................................................................................................146 Cleaning the ADF separator rollers.......................................................................................................147 Storing supplies.....................................................................................................................................148 Checking the status of supplies from a network computer..................................................................148 Moving the printer to another location................................................................................................149 Shipping the printer..............................................................................................................................149 Ordering supplies..................................................................................................................................150 Replacing supplies.................................................................................................................................151 Administrative support............................................................................157 Finding advanced networking and administrator information.............................................................157 Restoring the factory default settings...................................................................................................157 Using the Embedded Web Server.........................................................................................................157 Viewing reports.....................................................................................................................................158 Checking the device status....................................................................................................................158 Restricting access to printer menus......................................................................................................158 Setting up e‑mail alerts.........................................................................................................................159 Configuring supply notifications............................................................................................................159 Copying printer settings to other printers.............................................................................................159 Contents4 Downloaded From ManualsPrinter.com Manuals
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Clearing jams............................................................................................161 Clearing jams.........................................................................................................................................161 Troubleshooting.......................................................................................176 Solving basic printer problems..............................................................................................................176 Printer control panel display is blank or displays only diamonds..........................................................176 Understanding printer messages..........................................................................................................176 Solving printing problems.....................................................................................................................187 Solving copy problems..........................................................................................................................190 Solving scanner problems.....................................................................................................................192 Solving fax problems.............................................................................................................................194 Solving option problems........................................................................................................................198 Solving paper feed problems.................................................................................................................199 Solving print quality problems..............................................................................................................200 Embedded Web Server does not open.................................................................................................209 Contacting Customer Support...............................................................................................................210 Notices.....................................................................................................211 Product information..............................................................................................................................211 Edition notice........................................................................................................................................211 Power consumption..............................................................................................................................215 Index........................................................................................................229 Contents5 Downloaded From ManualsPrinter.com Manuals
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Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Use care when you replace a lithium battery. CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced. Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturers instructions and local regulations. Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network. CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to move it safely. Safety information6 Downloaded From ManualsPrinter.com Manuals
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CAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or printer damage: •Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. Disconnect all cords and cables from the printer before moving it. Use the handholds located on both sides of the printer to lift it. Make sure your fingers are not under the printer when you set it down. Before setting up the printer, make sure there is adequate clearance around it. SAVE THESE INSTRUCTIONS. Safety information7 Downloaded From ManualsPrinter.com Manuals
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Learning about the printer Thank you for choosing this printer! Weve worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site. Were committed to delivering performance and value with our printers, and we want to make sure youre satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better. Finding information about the printer What are you looking for?Find it here Initial setup instructions: Connecting the printer Installing the printer softwareSetup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at www.lexmark.com/publications/. 1234 31242 21 Setup InstallationInstalación InstallazioneInstalação InstallatieAsennus InstallasjonРуководство по установкеInstalacja12 @ 20 kg (44 lbs) Additional setup and instructions for using the printer: Selecting and storing paper and specialty media Loading paper Performing printing, copying, scanning, and faxing tasks, depending on your printer model Configuring printer settings Viewing and printing documents and photos Setting up and using printer software Setting up and configuring the printer on a network, depending on your printer model Caring for and maintaining the printer Troubleshooting and solving problemsUsers Guide—The Users Guide is available on the Software and Documentation CD. For updates, check our Web site at www.lexmark.com/publications/. Learning about the printer8 Downloaded From ManualsPrinter.com Manuals
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What are you looking for?Find it here Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help. Click to view context‑sensitive information. Notes: The Help installs automatically with the printer software. The printer software is located in the printer Program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and technical support: Documentation Driver downloads Live chat support E‑mail support Telephone supportLexmark Support Web site—support.lexmark.com Note: Select your region, and then select your product to view the appropriate support site. Support telephone numbers and hours of operation for your region or country can be found on the Support Web site or on the printed warranty that came with your printer. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact support so that they may serve you faster: Machine Type number Serial number Date purchased Store where purchased Warranty information Warranty information varies by country or region: In the US—See the Statement of Limited Warranty included with this printer, or at support.lexmark.com. Rest of the world—See the printed warranty that came with your printer. Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lbs) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard. Provide a flat, sturdy, and stable surface. Keep the printer: –Away from the direct airflow of air conditioners, heaters, or ventilators –Free from direct sunlight, humidity extremes, or temperature fluctuations –Clean, dry, and free of dust Learning about the printer9 Downloaded From ManualsPrinter.com Manuals
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Allow the following recommended amount of space around the printer for proper ventilation: 3 4 1 2 5 1Rear 305 mm (12 in.) 2Right side 203 mm (8 in.) 3Front 203 mm (8 in.) 4Left side 76 mm (3 in.) 5Top 254 mm (10 in.) Printer configurations Basic model The following illustration shows the printer front with its basic features or parts: Learning about the printer10 Downloaded From ManualsPrinter.com Manuals