Lexmark X364dn User Manual

							Lexmark X264dn, X363dn, X364dn,
and X364dw
Users Guide
August 2011 www.lexmark.com
Machine type(s):
7013
Model(s):
231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
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							Contents
Safety information.......................................................................................6
Learning about the printer...........................................................................8
Thank you for choosing this printer!.........................................................................................................8
Finding information about the printer......................................................................................................8
Selecting a location for the printer............................................................................................................9
Printer configurations.............................................................................................................................10
Basic functions of the scanner.................................................................................................................13
Understanding the ADF and scanner glass..............................................................................................14
Understanding the printer control panel................................................................................................15
Additional printer setup.............................................................................19
Installing internal options........................................................................................................................19
Installing hardware options.....................................................................................................................21
Attaching cables......................................................................................................................................22
Verifying printer setup............................................................................................................................23
Setting up the printer software...............................................................................................................24
Setting up wireless printing.....................................................................................................................26
Installing the printer on a wired network...............................................................................................31
Minimizing your printers environmental impact........................................34
Saving paper and toner...........................................................................................................................34
Saving energy..........................................................................................................................................35
Recycling..................................................................................................................................................36
Reducing printer noise............................................................................................................................37
Loading paper and specialty media............................................................39
Setting the Paper Size and Paper Type....................................................................................................39
Configuring Universal paper settings......................................................................................................39
Avoiding jams..........................................................................................................................................40
Loading trays...........................................................................................................................................41
Using a multipurpose or manual feeder..................................................................................................45
Paper capacities......................................................................................................................................50
Linking and unlinking trays......................................................................................................................51
Contents2
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							Paper and specialty media guidelines.........................................................53
Paper guidelines......................................................................................................................................53
Storing paper...........................................................................................................................................55
Supported paper sizes, types, and weights.............................................................................................56
Printing......................................................................................................59
Printing a document................................................................................................................................59
Printing from a flash drive.......................................................................................................................59
Printing on both sides of the paper (duplexing)......................................................................................61
Printing specialty documents..................................................................................................................61
Printing information pages......................................................................................................................65
Canceling a print job................................................................................................................................66
Copying......................................................................................................68
Making copies.........................................................................................................................................68
Copying photos........................................................................................................................................69
Copying on specialty media.....................................................................................................................69
Customizing copy settings.......................................................................................................................70
Pausing the current print job to make copies.........................................................................................75
Placing an overlay message on each page..............................................................................................75
Canceling a copy job................................................................................................................................76
Improving copy quality............................................................................................................................76
E-mailing....................................................................................................77
Getting ready to e-mail...........................................................................................................................77
Creating an e-mail shortcut using the Embedded Web Server...............................................................78
E-mailing a document..............................................................................................................................78
Canceling an e-mail.................................................................................................................................80
Faxing........................................................................................................81
Getting the printer ready to fax..............................................................................................................81
Sending a fax...........................................................................................................................................93
Creating shortcuts...................................................................................................................................96
Using shortcuts and the address book....................................................................................................97
Customizing fax settings..........................................................................................................................98
Canceling an outgoing fax.....................................................................................................................100
Understanding fax options....................................................................................................................101
Contents3
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							Improving fax quality.............................................................................................................................102
Scanning to a computer or flash drive......................................................103
Scanning to a computer........................................................................................................................103
Scanning to a flash drive........................................................................................................................104
Understanding the Scan Center features..............................................................................................104
Understanding scan profile options......................................................................................................105
Improving scan quality..........................................................................................................................106
Understanding printer menus...................................................................108
Menus list..............................................................................................................................................108
Paper menu...........................................................................................................................................108
Reports menu........................................................................................................................................115
Network/Ports menu.............................................................................................................................116
Settings menu........................................................................................................................................122
Maintaining the printer............................................................................146
Cleaning the exterior of the printer......................................................................................................146
Cleaning the scanner glass....................................................................................................................146
Cleaning the ADF separator rollers.......................................................................................................147
Storing supplies.....................................................................................................................................148
Checking the status of supplies from a network computer..................................................................148
Moving the printer to another location................................................................................................149
Shipping the printer..............................................................................................................................149
Ordering supplies..................................................................................................................................150
Replacing supplies.................................................................................................................................151
Administrative support............................................................................157
Finding advanced networking and administrator information.............................................................157
Restoring the factory default settings...................................................................................................157
Using the Embedded Web Server.........................................................................................................157
Viewing reports.....................................................................................................................................158
Checking the device status....................................................................................................................158
Restricting access to printer menus......................................................................................................158
Setting up e‑mail alerts.........................................................................................................................159
Configuring supply notifications............................................................................................................159
Copying printer settings to other printers.............................................................................................159
Contents4
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							Clearing jams............................................................................................161
Clearing jams.........................................................................................................................................161
Troubleshooting.......................................................................................176
Solving basic printer problems..............................................................................................................176
Printer control panel display is blank or displays only diamonds..........................................................176
Understanding printer messages..........................................................................................................176
Solving printing problems.....................................................................................................................187
Solving copy problems..........................................................................................................................190
Solving scanner problems.....................................................................................................................192
Solving fax problems.............................................................................................................................194
Solving option problems........................................................................................................................198
Solving paper feed problems.................................................................................................................199
Solving print quality problems..............................................................................................................200
Embedded Web Server does not open.................................................................................................209
Contacting Customer Support...............................................................................................................210
Notices.....................................................................................................211
Product information..............................................................................................................................211
Edition notice........................................................................................................................................211
Power consumption..............................................................................................................................215
Index........................................................................................................229
Contents5
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							Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of
other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used batteries according to the manufacturers instructions and local
regulations.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely. Safety information6
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							CAUTION—POTENTIAL INJURY:  Follow these guidelines to avoid personal injury or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Use the handholds located on both sides of the printer to lift it.
Make sure your fingers are not under the printer when you set it down.
Before setting up the printer, make sure there is adequate clearance around it.
SAVE THESE INSTRUCTIONS. Safety information7
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							Learning about the printer
Thank you for choosing this printer!
Weve worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
Were committed to delivering performance and value with our printers, and we want to make sure youre satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
Connecting the printer
Installing the printer softwareSetup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at www.lexmark.com/publications/.
1234
31242
21
Setup
InstallationInstalación
InstallazioneInstalação
InstallatieAsennus
InstallasjonРуководство по
установкеInstalacja12
@
20 kg
(44 lbs)
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
Configuring printer settings
Viewing and printing documents and photos
Setting up and using printer software
Setting up and configuring the printer on a network,
depending on your printer model
Caring for and maintaining the printer
Troubleshooting and solving problemsUsers Guide—The Users Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
www.lexmark.com/publications/.
Learning about the printer8
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							What are you looking for?Find it here
Help  using  the  printer  software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click 
 to view context‑sensitive information.
Notes:
The Help installs automatically with the printer
software.
The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
The latest supplemental information, updates, and technical
support:
Documentation
Driver downloads
Live chat support
E‑mail support
Telephone supportLexmark Support Web site—support.lexmark.com
Note: Select your region, and then select your product
to view the appropriate support site.
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and the back of the printer), and have it ready
when you contact support so that they may serve you
faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty information Warranty information varies by country or region:
In the US—See the Statement of Limited Warranty
included with this printer, or at
support.lexmark.com.
Rest of the world—See the printed warranty that
came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lbs) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust Learning about the printer9
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							Allow the following recommended amount of space around the printer for proper ventilation:
3 4
1
2
5
1Rear 305 mm (12 in.)
2Right side 203 mm (8 in.)
3Front 203 mm (8 in.)
4Left side 76 mm (3 in.)
5Top 254 mm (10 in.)
Printer configurations
Basic model
The following illustration shows the printer front with its basic features or parts: Learning about the printer10
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