Lexmark X264 Service Manual

Diagnostics information 2-7
7013-XXX
Load Manual 
Printer does not detect media meeting the description  in the 
single sheet feeder (manual feeder).
The following actions can be taken:
• Load paper and the job continues.
• Press Select ( ), and choose an alternate source for media.
• Cancel the current job.
Load Manual  
Printer does not detect media meeting the description  in the single sheet 
feeder (manual feeder).
The following actions can be taken:
• Load paper and the job continues.
• Press...

2-8  Service Manual 7013-XXX
35 RES Save Off 
Deficient MemoryThis message displays when the printer lacks sufficient memory to enable 
Resource Save. This message usually indicates the user has allocated too much 
memory for one or more of the printer link buffers; however, modification of other 
printer settings which affect the amount of available memory may also create this 
condition. If restoration of Resource Save is required after this message is 
received, the customer should install additional...

Diagnostics information 2-9
7013-XXX
39 Complex Page This message is displayed when a page is too complex to print.
The following actions can be taken:
•Press
 Select ( ) to clear the message and continue printing.
The job may not print correctly.
• Simplify the print job.
• Press Menus ( ) to access the Busy/Waiting Menu.
The following functions may be available:
- Cancel Job
- Reset Printer
Note: Menu Lockout does NOT prevent access to the Busy/Waiting Menu.
50 PPDS Font Error This error only occurs...

2-10  Service Manual 7013-XXX
56 Standard USB 
Port DisabledThis message may appear when data is sent to the printer across a USB port, but 
the port is disabled.
Note: Once the error is displayed the first time, reporting of further errors is 
suppressed until the printer is reset or menus are entered.
The following actions can be taken:
•Press
 Select ( ) to clear the message.
Any data received on the USB port is discarded.
• Press Menus ( ) to access the Busy/Waiting Menu.
The following functions may...

Diagnostics information 2-11
7013-XXX
Cartridge error messages
Paper jam error codes (200-series)
Note:  The Event log (See “Event Log” on page 3-15) will list any of these errors that have occurred.
Repeating jams or jam messages can be caused by any of the following:
•Faulty/contaminated pick solenoids or worn cams of the solenoids.
•Faulty/contaminated flags or springs.
•Debris in the paper path.
•Media not of the specified length.
•Faulty media feed clutch. See “Media feed clutch service check” on...

2-12  Service Manual 7013-XXX
200.12 Media detected at manual feeder sensor when not 
expected. Possible causes include user insert of media 
when motor is running or pre-staged media in the tray.Carefully remove the tray and notice if the leading 
edge of the media is pointed upward and out of the 
tray. If so, then inspect the tray wear strips and 
replace if necessary.  
 
Inspect the input sensor flag and replace it if it does 
not rotate freely or is too loose.
200.13 The input sensor is covered...

Diagnostics information 2-13
7013-XXX
200.27 Printhead Driver: Mirror motor fell out of lock condition 
after the media at the input sensor–more time elapsed 
since the printhead than the expected stable lock time, 
but less than the printhead jitter-stable specification.Check the printhead. See “Printhead service 
check” on page 2-43.
Mirror motor fell out of lock condition after media at the 
input sensor–more time elapsed since the printhead 
than expected stable lock time, but less than the...

2-14  Service Manual 7013-XXX
201.02 Exit sensor never made by leading edge of page. Also 
known as internal jam.Remove the PC kit and paper or debris at the input 
sensor.
201.03 Video never started on the page at the input sensor 
within two inches after hitting the input sensorCheck the printhead. See “Printhead service 
check” on page 2-43.
201.05 Restart attempted after an internal jam without the 
cover open/close event. It is likely that the jam was 
never cleared.Check the paper path and remove...

Diagnostics information 2-15
7013-XXX
231.00 Duplex jam while reversing into the device Open the rear cover and look for obstructions 
between the rear cover ribs, the fuser exit rollers, 
and below. The media entering the duplex passes 
outside the exit roller while the media exiting the 
fuser passes above and inside the exit rollers. 
Remove the tray, open the duplex door, and remove 
the obstructions. If there are no obstructions and the 
problem persists, then disconnect all of the cables, 
tilt the...

2-16  Service Manual 7013-XXX
242.16 Failed to feed from tray 2. Pages in the paper path 
have been flushed to the output bin.Remove Tray 2 and inspect for obstruction in the 
paper path. Check the pick tires for wear or paper 
dust. Replace if necessary. Check the wear strips 
and replace if necessary.
251.00 Paper jam near the manual feeder. Inspect the pick roller on the MPF or the rollers on 
the manual feed. If the MPF pick roller is damaged or 
worn, then replace the MPF. For a printer with a...