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Lexmark X204n User Manual

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Page 151

VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail
and the printer to answer calls, you may want to consider adding a second telephone line for the printer.
THE PRINTER MEMORY MAY BE FULL
1Dial the fax number.
2Scan the original document one page at a time.
Can send but not receive faxes
These are possible solutions. Try one or more of the following:
CHECK TO SEE IF THE PAPER TRAY...

Page 152

MAKE SURE THE DOCUMENT IS LOADED PROPERLY
Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left
corner.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY
Check to make sure the shortcut number has been programmed for the number that you want to dial.
As an alternative,...

Page 153

Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and other specialty media. For more information, see “Paper and specialty media
guidelines” on page 38.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY OR MANUAL FEEDER
In the paper tray, make sure the stack of paper you load does not exceed the maximum stack height indicated in the
tray. In the manual feeder, do not load more than a single sheet...

Page 154

5Press the arrow buttons until Prt Quality Pgs appears, and then press .
The print quality test pages print.
6Press the arrow buttons until Exit Config Menu appears, and then press .
Resetting the Printer appears briefly, and then Ready appears.
Blank pages
These are possible solutions. Try one or more of the following:
PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE OR PHOTOCONDUCTOR KIT
1Remove the toner cartridge and photoconductor kit.
2Remove any remaining packing material.
3Reinstall the toner...

Page 155

Clipped images
These are possible solutions. Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Size setting from the Paper menu.
2Before sending the job to print, specify the correct size setting:
For Windows users, specify the size from Print Properties.
For...

Page 156

THE PHOTOCONDUCTOR KIT IS DEFECTIVE
Replace the photoconductor kit.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
Incorrect margins
ABCD
ABCD
ABCD
These are possible solutions. Try one...

Page 157

Paper curl
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper...

Page 158

CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
Print is too light
These are possible solutions. Try one or more of the...

Page 159

CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
For Macintosh users, specify the type from the Print dialog.
THE TONER MAY BE LOW
When 88 Cartridge is low appears, replace the toner cartridge.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner...

Page 160

CHECK THE PAPER TYPE
Try a different type of paper.
For transparencies, use only ones recommended by the printer manufacturer.
Make sure the Paper Type setting matches what is loaded in the tray or feeder.
Make sure the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE
Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
THE TONER...
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