Lexmark Pinnacle Pro901 User Manual

							Creating a contact list using the printer control panel
1From the home screen, navigate to Address Book:
 > Address Book
2To add a contact:
aNavigate to Add Contact Name:
Add a Contact > Add Contact Name
bEnter the contact name, and then touch OK.
cTouch Add Fax Number.
dEnter the fax number of the contact, and then touch Accept.
eTouch Accept again.
fIf you want to add another entry, then repeat steps a through e. You can enter up to 89 contacts.
3To add a fax group:
aNavigate to Add Group Name:
Add a Group > Add Group Name
bEnter a group name, and then touch OK.
cTouch Add Group Member, and then select whether you want to add a contact manually or import a contact:
Address Book—Import a contact from the Address Book.
History—Import a contact from the fax history.
New Entry—Add a new contact.
dTouch Accept  to save the entry every time you import a contact or add a contact.
Sending faxes
ADFScanner glass
Use the ADF for multiple-page documents.
Note: The ADF is available only on selected models. If you
purchased a printer without an ADF, load original
documents or photos on the scanner glass.
Use the scanner glass for single pages, small items (such as
postcards or photos), transparencies, photo paper, or thin
media (such as magazine clippings).
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							Tips for sending faxes
Before you send a fax:
Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if
you hear a dial tone.
Load an original document faceup into the ADF or facedown on the scanner glass.
When using the ADF, adjust the paper guide on the ADF to the width of the original document.
When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image.
Sending faxes using the printer control panel
1From the home screen, touch Fax.
2Send the fax:
To send a fax to a single recipient:
aEnter a fax number, or touch Address Book or History to import a contact.
bTouch  to start the fax job.
To send a fax to multiple recipients (broadcast fax):
aTouch Fax To Multiple, and then touch Add a Number.
bEnter a fax number, or touch Address Book or History to import a contact. Repeat this step until you have
entered the numbers of all the recipients.
Touch Accept every time you add a recipient.
cTouch  to start the fax job.
Warning—Potential Damage: Do not touch the cables or the 
 and  ports while actively sending a fax.
Tip:
You can send a broadcast fax to up to 30 recipients.
Touch More Options to set a color or black-and-white fax, adjust the quality of the fax, set the size of the
document, add a cover page, schedule the fax, or view pending faxes.
Sending faxes using the computer
For Windows users
1With a document open, click File  Print.
2From the Printer Name menu, select the fax version of your printer, and then click OK.
The Send Fax Wizard appears.
3Follow the instructions on the computer screen.
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							For Macintosh users
1With a document open, choose File > Print.
2From the Printer pop-up menu, select the fax version of your printer.
Note: In order to see the fax options on the Print dialog, you must use the fax driver for your printer. If the fax
version of the printer is not on the list, choose Add a printer, and then choose the fax version of the printer.
3Enter the name and number of the recipient.
4Click Fax.
Receiving faxes
Tips for receiving faxes
When receiving faxes:
Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if
you hear a dial tone.
If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer volume is not
set to Off.
If you have set the printer to receive faxes automatically (Auto Answer On), then load paper in the printer.
Receiving faxes automatically
1Make sure that Auto Answer is on:
aFrom the home screen, navigate to Auto Answer:
 > Fax Setup > Ringing and Answering > Auto Answer
bIf Auto Answer is not set to On, touch ON, and then touch Accept.
2Set the number of rings before the printer picks up incoming faxes:
aTouch Pick Up On.
bSet the number of rings, and then touch Accept to save the setting.
When the number of rings you set is detected, the printer automatically receives the incoming fax.
Warning—Potential Damage: Do not touch the cables or the 
 and  ports while actively receiving a fax.
Tips:
If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printer
to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after
four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and
your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over
the call. If the printer is on a dedicated fax line, then you may set the printer to pick up on any number of rings.
If you have multiple numbers on a single line, or if you subscribe to a distinctive ring service provided by your
telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer
will not receive faxes even if you have set it to receive faxes automatically.
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							Receiving a fax manually
1Turn off Auto Answer:
aFrom the home screen, navigate to Auto Answer:
 > Fax Setup > Ringing and Answering > Auto Answer
bTouch OFF, and then touch Accept.
2When the telephone rings and you hear fax tones when you pick up the handset, press  on the printer or *9*
on the telephone attached to the printer.
Warning—Potential Damage: Do not touch the cables or the 
 and  ports while actively receiving a fax.
Tips:
The default code for answering faxes manually is *9*, but for increased security, you can change it to a number
that only you know. You can enter up to 7 characters for your code. The valid characters are the digits 0-9 and
the characters # and *.
Make sure that the telephone is plugged into the  port on the back of the printer and that the printer is
connected to the wall jack through the 
 port.
Faxing FAQ
If I skipped the fax setup initially, do I need to run the installer again
to set up the fax?
You do not need to run the installer again. You can set up and configure the fax through the fax software that was
installed with the printer software.
To set up the fax:
1Connect the printer to the telephone line. For more information, see “Setting up the printer to fax” on page 77.
2Configure the fax settings using the fax software. To access the fax software:
For Windows users
aClick  or Start.
bClick All Programs or Programs, and then select the printer program folder from the list.
cClick Printer Home.
The Printer Home opens.
dClick the Fax tab, and then click Set up the printer to fax.
The Fax Setup Wizard opens.
eRun the wizard. Make sure you select the correct telephone service and connection. The wizard configures
optimal fax settings based on your connection.
For Macintosh users
aFrom the Finder desktop, double-click the printer folder.
bDouble-click the AIO Setup Utility for your printer.
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							cConfigure the fax settings.
What is a splitter and what type of splitter should I use?
If there are limited wall jacks in your home or limited ports on your adapter, then you can use a phone splitter. A
splitter splits the telephone signal and allows you to connect multiple devices to the wall jack. It has two or more
ports where you can plug the devices. Do not use a line splitter.
To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a
dial tone.
What is my fax number?
In most cases, your telephone number is also your fax number. If you subscribe to the Distinctive Ring Pattern
Detection (DRPD) service offered by telephone companies, then your fax number is the number that you assigned
to the printer. Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in
the Fax Setup menu of the printer control panel.
If you have more than one telephone line, then make sure that you enter the number for the line on which the printer
is connected.
What is my dialing prefix?
The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or
telephone number. If the printer is an office setting or in a private branch exchange, this can be a specific number
that you need to press so you can make a call outside the office. This can also be a country code or an area code that
you need to enter if you are sending faxes outside of town. This can be very useful if you frequently send faxes to the
same country or area. When you set the dialing prefix in the utility, you do not need to press the number or series of
numbers every time you dial the fax number or telephone number. The printer automatically inputs the prefix every
time you dial.
You can enter up to 8 characters as your dialing prefix. The valid characters are the numbers 0-9 and the characters
# and *. If you are using the fax software to enter the dial prefix, then you may also include the characters period,
comma, star, pound, plus, minus, and parenthesis.
When do I need to set Auto Answer to On?
Set Auto Answer to On if you want the printer to receive faxes automatically.
If the printer is connected to the same telephone line with an answering machine, then you must set Auto Answer
to On so that you can receive both your voice calls and your faxes. Make sure that the answering machine is set to
pick up on fewer rings than the rings set in the printer. This lets the other devices pick up the voice calls first. If an
incoming call is a fax, the printer can detect fax signals on the line and takes the call.
How many rings should I set?
If the printer is sharing a line with an answering machine, then set the printer to pick up on the greater number of
rings. Because you have only one line, there is no way of distinguishing a voice call from an incoming fax. You can
set the number of rings so that the answering machine takes the voice calls and the printer takes the incoming faxes.
If you set the other devices to pick up on fewer rings, then the devices pick up calls first, and your voice calls are
received. If a call is a fax, then the printer can detect it and will take over the call.
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							If the printer is on a dedicated fax line, then you may set the printer to pick up on any number of rings that you want.
How do I set the distinctive ring for the printer?
Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered
by telephone companies. This feature allows you to have multiple telephone numbers on one telephone line. Each
telephone number has a designated ring pattern (a single ring, a double ring, a triple ring). The different ring patterns
let you know what telephone number was dialed, and what device you should use to answer the call.
Assign one of your telephone numbers to the printer as the fax number, and then set the printer to answer the ring
pattern of that number. If the pattern is set incorrectly, then the printer rings, but it never receives the fax.
To set the ring pattern in the printer:
1From the home screen, navigate to Ring Pattern:
 > Fax Setup > Ringing and Answering > Ring Pattern
2Touch the correct ring pattern for the printer, and then touch Accept.
Distinctive Ring is also called Ident-a-Call, Smart Ring, Teen Ring, RingMaster, and IdentaRing.
How can I check the dial tone?
A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line.
If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and
through the printer.
Make sure the telephone line and the wall jack are working
1Plug an analog telephone into the wall jack.
2Listen for a dial tone through the telephone handset.
If you hear a dial tone, then the telephone line and the wall jack are working.
If you do not hear a dial tone, plug the analog telephone into a second wall jack, and then listen for a dial tone.
If you hear a dial tone, then the telephone line is working but the first wall jack is not working.
Make sure the printer is connected properly to the telephone line
1While the printer is connected to a telephone line through the  port on the back of the printer, plug an analog
telephone into the 
 port of the printer.
2Listen for a dial tone.
If you hear a dial tone, then the telephone line is working and properly connected to the printer.
If you do not hear a dial tone through both the wall jack and the printer, then see the “Fax troubleshooting checklist”
on page 150.
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							How do I adjust the speaker volume on the printer?
Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected
properly in your telephone network. Make sure that the dialing volume is not set to Off, especially if you are dialing
a number on hook. If you set the printer to receive faxes manually, then make sure that you set the ringer volume
loud enough for you to hear it.
Adjusting the dialing volume
1From the home screen, navigate to Dial Volume:
 > Fax Setup > Dialing and Sending > Dial Volume
2Select a dial volume setting, and then touch Accept.
Adjusting the ringer volume
1From the home screen, navigate to Ringer Volume:
 > Fax Setup > Ringing and Answering > Ringer Volume
2Select a ringer volume setting, and then touch Accept.
How can I make sure that fax calls go to the printer and voice calls
go to the answering machine?
To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a
greater number of rings than the answering machine. For example, if the answering machine picks up calls after four
rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice
calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.
What settings work best with digital voice mail?
Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service. This feature allows
you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring
pattern (a single ring, a double ring, a triple ring). The different ring patterns let you know which telephone number
was dialed, and which device you should use to answer the call.
If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting
lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off
voice mail whenever you are expecting a fax.
How do I change the resolution of the documents that I fax?
The resolution, or fax quality, of the documents that you send may affect fax transmission. The receiving fax machine
may not support high resolutions and may not be able to receive your fax. You can fix this by enabling Auto Fax
Conversion, but the automatic conversion may result in an unreadable fax, especially if the original document is
already blurred.
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							Choose a fax quality that best suits the capacity of the receiving fax machine and the quality of the original document.
QualityBlack resolutionColor resolution
Standard200 x 100200 x 200
Fine200 x 200200 x 200
Superfine300 x 300200 x 200
Ultrafine300 x 300 (half-toned)200 x 200
To set the quality of the fax:
1From the home screen, navigate to fax Quality:
Fax > More Options > Quality
2Select a resolution, and then touch Accept.
How do I send a fax at a scheduled time?
1From the home screen, touch Fax.
2Enter a fax number, or touch Address Book to import a contact.
3Navigate to Schedule a Fax:
More Options > Schedule a Fax
4Enter the time you want to send the fax, and then touch Accept.
5Touch  to save the scheduled fax.
The printer sends the fax at the designated time. Do not turn off the printer or unplug it from the telephone line
before the scheduled time.
How do I send a fax using a phone calling card?
1From the home screen, navigate to Dialtone:
Fax > More Options > Dialtone
You should hear the dial tone of the telephone line.
2Enter the calling card information, and then when you are connected to the telephone carrier, follow the prompts.
3When prompted, enter the fax number of the recipient, and then touch .
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							How do I know that the fax was sent successfully?
You can set the printer to print a confirmation page, or transmission report, every time you send a fax. This report
includes the date and time that the fax was sent. If the fax job is unsuccessful, then the report also includes the cause
of the error.
1From the home screen, navigate to Confirmation:
 > Fax Setup > Reports > Confirmation
2Select a report printing option:
If you want to print a report every time you send a fax, then touch For All.
If you want to save on ink and print a report only when a fax job is unsuccessful, then touch On Error.
3Touch Accept.
How do I view the fax history of the printer?
You can view the fax history of the printer on the touch screen. You can also print reports of sent and/or received
faxes.
To print fax history reports:
1From the home screen, navigate to Reports:
 > Fax Setup > Reports
2Select a report printing option:
Print Activity Report—Print sent and received fax history.
Print Send Log—Print sent fax history only.
Print Receive Log—Print received fax history only.
To view the fax history on the screen:
1From the home screen, navigate to History on Screen:
 > Fax Setup > Reports > History on Screen
2View the fax history.
Note: Touch an entry to redial the number or add the number to the Address Book.
How do I print a fax on both sides of the paper?
1From the home screen, navigate to 2-Sided Faxes:
 > Fax Setup > Fax Printing > 2-Sided Faxes
2Select a duplex setting:
Use Button Setting—Incoming faxes are printed on both sides of the paper if the 2-Sided icon on the home
screen is set to On.
Always—Incoming faxes are printed on both sides of the paper regardless of the 2-Sided icon setting.
3Touch Accept.
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							How do I forward a fax?
1From the home screen, navigate to Fax Forward:
 > Fax Setup > Ringing and Answering > Fax Forward
2Select Forward or Print & Forward, and then touch Accept.
3Enter the number to which you want to forward the fax, and then touch Accept.
When you enable this option, all the faxes that you receive are automatically forwarded until you disable it.
To disable fax forwarding, return to the Fax Forward menu, and then select OFF.
Can I block faxes?
You can block faxes from specific numbers. You can also block junk faxes and faxes from unidentified senders (senders
without a Caller ID). This feature is helpful if you want to receive faxes automatically but want to filter the faxes that
you receive.
1Turn on fax blocking:
aFrom the home screen, navigate to Fax Blocking:
 > Fax Setup > Fax Blocking
bTouch Turn On/Off.
cTouch ON, and then touch Accept.
2Add a number to block:
aNavigate to Add a Name:
Block Faxes From > Add a Number to Block > Add a Name
bEnter the contact name, and then touch OK.
cTouch Add a Fax Number.
dEnter the fax number of the contact, and then touch Accept.
eTouch Accept again.
You can block up to 50 numbers.
3Block unidentified faxes (faxes without a Caller ID number):
aTouch .
bTouch Block No ID.
cTouch ON, and then touch Accept.
Can I retrieve failed faxes?
The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs
out of paper, then you can print the fax later after resolving the error. The printer prompts you if there are faxes to
be printed.
If an incoming fax or an outgoing fax fails due to power loss, then the printer automatically prints an error report the
next time it is turned on. For incoming faxes, the error report lets you know who sent the fax and how many pages
were not printed. For outgoing faxes, it lets you know how many pages were not sent. Faxes lost due to power loss
are not retrievable.
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