Lexmark Interpret S405 User Manual

							What is a key index?
A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the
network at a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devices
on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the
wireless access point.
Select the same key index on your printer as you are using on your wireless access point.
Networking
111
Downloaded From ManualsPrinter.com Manuals 
						

							Maintaining the printer
Maintaining ink cartridges
In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every
week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily turn on
if it is turned off.
Checking ink levels
Using the printer control panel
1From the printer control panel, navigate to:
 > Maintenance >  > 
2Press the arrow buttons to check the ink level in each cartridge.
Using the printer software
For Windows users
1
Click  or Start.
2Click All Programs or Programs, and then select the printer program folder from the list.
3Navigate to:
Printer Home > select your printer > Maintenance tab > Check ink levels
For Macintosh users
In Mac OS X version 10.6
1From the Apple menu, navigate to:
System Preferences > Print & Fax > select your printer
2Click Options & Supplies or Print Queue.
3Click Supply Levels.
In Mac OS X version 10.5 or earlier
1From the Finder desktop, double-click the printer folder.
2Double-click the Printer Utility icon.
3Check the ink levels from the Maintenance tab.
Maintaining the printer
112
Downloaded From ManualsPrinter.com Manuals 
						

							Aligning the printhead
If the characters or lines on your printer image appear jagged or wavy, then you may need to align the printhead.
Using the printer control panel
1Load plain paper.
2From the home screen, navigate to:
 > Maintenance >  > Align Printer >  > 
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.
Using the printer software
For Windows users
1
Load plain paper.
2Click  or Start.
3Click All Programs or Programs, and then select the printer program folder from the list.
4Navigate to:
Printer Home > select your printer > Maintenance tab > Align cartridges
5Follow the instructions on the computer screen.
For Macintosh users
Note: This feature is available only in Mac OS X version 10.5 or earlier.
1Load plain, unmarked paper.
2From the Finder desktop, double-click the printer folder.
3Double-click the Printer Utility icon.
4From the Maintenance tab, click Print Alignment Page.
5Follow the instructions on the computer screen.
If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved,
then clean the printhead nozzles.
Maintaining the printer
113
Downloaded From ManualsPrinter.com Manuals 
						

							Cleaning the printhead nozzles
Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality
of your prints.
Notes:
Cleaning the printhead nozzles uses ink, so clean them only when necessary.
Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.
If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles.
Using the printer control panel
1From the printer control panel, navigate to:
 > Maintenance > 
2Press the arrow buttons to scroll to Clean Printhead or Deep Clean Printhead, and then press .
3Press .
A cleaning page prints.
Using the printer software
For Windows users
1
Click  or Start.
2Click All Programs or Programs, and then select the printer program folder from the list.
3Navigate to:
Printer Home > Maintenance > Clean cartridges
A cleaning page prints.
For Macintosh users
Note: This feature is available only in Mac OS X version 10.5 or earlier.
1Load plain paper.
2From the Finder desktop, double-click the printer folder.
3Double-click the Printer Utility icon.
4From the Maintenance tab, select Clean Print Nozzles.
A cleaning page prints.
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2Remove all paper from the printer.
Maintaining the printer
114
Downloaded From ManualsPrinter.com Manuals 
						

							3Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the
printer.
4Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper
exit tray.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure the printer is dry before beginning a new print job.
Cleaning the scanner glass
1Dampen a clean, lint-free cloth with water.
2Gently wipe the scanner glass clean.
Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.
Maintaining the printer
115
Downloaded From ManualsPrinter.com Manuals 
						

							Troubleshooting
Before you troubleshoot
Use this checklist to solve most printer problems:
Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet.
Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Make sure the printer is turned on.
Make sure the printer is securely connected to the host computer, print server, or other network access point.
Check the printer for error messages, and resolve any errors.
Check for paper jam messages, and clear any jams.
Check the ink cartridges, and install new cartridges if necessary.
Use the Service Center to locate and solve the problem (Windows only).
Turn the printer off, wait about 10 seconds, and then turn the printer back on.
Using the Service Center to solve printer problems
The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and
customer support.
To open the Service Center, use one of these methods:
Method 1Method 2
If it appears on an error message dialog, click the For
additional assistance, use the Service Center link.1Click  or Start.
2Click All Programs or Programs, and then select the printer
program folder from the list.
3Select Printer Home.
4From the Support tab, select Service Center.
If Troubleshooting does not solve your problem
Visit our Web site at http://support.lexmark.com to find the following:
Knowledgebase articles with the latest information and troubleshooting for your printer
Live online technical support
Contact numbers for telephone technical support
Setup troubleshooting
“Incorrect language appears on the display” on page 117
“Printhead errors” on page 117
“Software did not install” on page 119
Troubleshooting
116
Downloaded From ManualsPrinter.com Manuals 
						

							“Print job does not print or is missing pages” on page 120
“Printer is printing blank pages” on page 121
“Printer is busy or does not respond” on page 121
“Cannot delete documents from the print queue” on page 122
“Cannot print through USB” on page 122
Incorrect language appears on the display
If the Before you troubleshoot checklist does not solve the problem, then try one or more of the following:
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1From the printer control panel, press .
2Press the arrow buttons to scroll to Defaults, and then press .
3Press the arrow buttons to scroll to Set Defaults, and then press .
4Press the arrow buttons to scroll to Use Factory, and then press .
5Complete the initial printer setup.
CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE)
1Turn the printer off.
Note: If you have set the Power Saver timeout in the Setup menu, then press and hold 
 for three seconds to turn
off the printer.
2Press and hold down  and , and then press and release  to turn the printer on.
Note: Do not release 
 and  until Language Selection appears on the display, indicating that the printer
has been reset.
3Complete the initial printer setup.
Printhead errors
If the Before you troubleshoot checklist does not solve the problem, then try the following:
Troubleshooting
117
Downloaded From ManualsPrinter.com Manuals 
						

							REMOVE AND REINSERT THE PRINTHEAD
1Open the printer and lift the latch.
2
WFI IP
R
I
N
T
I
N
G
2Remove the printhead.
Warning—Potential Damage: Do not touch the printhead nozzles.
3Wipe the printhead contacts using a clean, lint-free cloth.
Troubleshooting
118
Downloaded From ManualsPrinter.com Manuals 
						

							4Reinsert the printhead, and then close the latch until it clicks.
5Close the printer.
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
Software did not install
If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a
printer option when sending a print job, then try removing and reinstalling the software.
Before you reinstall the software, do the following:
MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE
CHECK THE USB CONNECTION
1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2Firmly plug the square end of the USB cable into the back of the printer.
3Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a 
 USB symbol.
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
RECONNECT THE PRINTER POWER SUPPLY
1Turn off the printer, and then unplug the power cord from the wall outlet.
2Gently remove the power supply from the printer, and then reinsert it.
3Plug the power cord into the wall outlet, and then turn on the printer.
Troubleshooting
119
Downloaded From ManualsPrinter.com Manuals 
						

							Print job does not print or is missing pages
If the Before you troubleshoot checklist does not solve the problem, then try one or more of the following:
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
1Turn the printer on, and then open the printer.
2Make sure the cartridges are inserted correctly.
The cartridges should click firmly into the matching color slot of the printhead.
3Close the printer.
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB
Note: This solution applies to Macintosh users only.
1With a document open, choose File > Print.
2From the printer pop-up menu, choose your printer, and then click Print.
If your printer does not appear on the Printer list, then choose Add Printer. From the list of printers in the Default
tab, select your printer, and then click Add.
If your printer does not appear on the list, then try either of the following:
For a USB-connected printer, remove and then reconnect the USB cable.
For a printer that is wirelessly connected, see the Wireless troubleshooting section.
MAKE SURE THE PRINT JOB IS NOT PAUSED
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
RECONNECT THE PRINTER POWER SUPPLY
1Turn off the printer.
Note: Make sure the printer is not in Power Saver mode. Press and hold 
 for three seconds to turn off the printer.
2Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.
3After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall
outlet.
4Turn on the printer.
REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER
CHECK THE USB CONNECTION
1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2Firmly plug the square end of the USB cable into the back of the printer.
Troubleshooting
120
Downloaded From ManualsPrinter.com Manuals