Kyocera TASKalfa 181 User Manual

Maintenance
5-10
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6-1
6 Troubleshooting
If Trouble Occurs
If trouble occurs with this machine, carry out the items indicated below. If the trouble persists, 
contact your service representative.
Symptom Items to check Corrective procedure  Reference 
page
Nothing is displayed on the 
operation panel when the 
main power switch is 
turned on. Is the power plug connected to an AC 
outlet?
Connect the plug to an AC outlet. 2-10
No copies come out when 
the  Start  key is pressed. Is there any indication of the trouble on...

Troubleshooting
6-2
A moire pattern (the 
phenomenon where the 
dots do not appear to be 
lined up properly but seem 
to be grouped together in 
patterns) appears on the 
copies.Is the original a printed photogr
aph? Set the image quality mode to Photo .3-2
The copies are not clear. Did you select an image quality mode  properly according to the type of the 
original? Select an appropriate image quality 
mode.
3-2
The copies are dirty. Is the platen or the original cover dirty? Clean the platen and/or...

Troubleshooting6-3
Printing cannot be 
performed. Is the power plug connected to an AC 
outlet? Connect the plug to an AC outlet. 2-10
Is the main power switch turned on? Turn the main power switch on ( | ). —
Is a proper printer cable connected 
securely? Connect the printer cable securely. 2-9
Was the printer cable connected after 
this machine was turned on? After connecting the printer cable, turn 
this machine on. 2-9
Is the machine offline? (Is the  Ready 
indicator off?) 1
Press the  Print key to...

Troubleshooting
6-4
Displayed Messages
When any of the following message appear on the message display, take the indicated action.
Message Procedure Reference 
page
Close ## cover. The indicated cover is open. 
Close all the covers securely. —
Add paper in cassette.
[ Place paper in P cassette.] Paper has run out.
Add paper. 2-1
Add paper in cassette. 
## size (###) Print data does not match the size or type of paper in the cassette. 
Replace the paper.
• To change the paper source, press the 
Paper...

Troubleshooting6-5
Call for service. Open the front cover once and close it. If the message is displayed 
again, check  C and the number. Turn the main power switch off ( {) 
and contact your service represent ative or authorized service center. —
Time for maintenance Periodic maintenance is required to keep this machine in good 
condition.
Contact your service representative or authorized service center 
immediately. —
Memory is full. Current copying cannot be processed because the memory for 
copying...

Troubleshooting
6-6
Remove paper from Top tray. 
Press START key.The output tray capacity is exceeded during copying.
• There are already 250 sheets of 
paper stored in the output tray.
• There are already 150 sheets of  paper stored in the output tray 
when the optional job separator is installed.
• There are already 100 sheets of  paper stored in the output tray 
when the optional finisher is installed.
Remove the paper. —
Remove paper from Top tray. 
Press GO The output tray capacity is exceeded...

Troubleshooting6-7
System error. 
Main switch off / on. This message is displayed when a malfunction due to noise or the 
like or a communication error during printer processing has occurred.
Follow the procedure below.
1
Turn the main power switch off ( {). If printer output is being 
performed, cancel printing on the computer.
2 Wait more than five seconds and then turn the main power 
switch on ( | ). The error is cleared. If printing has been 
performed, perform output again. —
RAM disk error Press...

Troubleshooting
6-8
Shake the toner 
container.The toner container is not tapped or shaked properly. Tap and shake 
the new toner container without spilling the toner and install it again.
-
Message
Procedure Reference 
page
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Troubleshooting6-9
Paper Jams
If a paper jam occurs, copying  or printing stops. At this 
time, jam location indicators are displayed as well as 
an error message indicating a paper jam. Leave the 
main power switch on ( | ) and refer to  Removal 
Procedures  on page6-10 to remove the jammed 
paper.
Jam Location Indicators
Paper misfeed in
cassette 1.
JAM11
Remove paper.
Indicator 
location Paper jam location
Paper jam numberReference 
page
A Paper jam inside cassette 1 JAM11, JAM21 6-10
B Paper jam...