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Kyocera FS C8500DN User Manual

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Page 181

Maintenance 5-7
6Open the cap of the new waste toner box.
7Install the new waste toner box.
8Press on the left edge of the new waste toner box to lock it.
9Press the specified position to set the waste toner tray. When the tray 
reaches the correct position, it locks into place with a click sound.
10Close the front cover. 
After replacing the toner containers and the waste toner box, clean the 
paper transfer unit. For instructions, refer to Cleaning the Printer on page 
5-8.
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Page 182

5-8Maintenance 
Cleaning the Printer
Clean the inside of the printer whenever the toner container or the waste 
toner box is replaced to maintain the best printing quality.
To maintain optimum print quality, it is also recommended that the inside 
of the printer be cleaned once a month as well as when the toner 
container is replaced. 
It should also be cleaned if streaking or lines appear on printed copies, or 
if printouts appear faint or blurred.
Cleaning the Separator
Print problems such as soiling...

Page 183

Maintenance 5-9
6Press the specified position to close left cover 1.
Cleaning the Transfer Roller
Print problems such as soiling of printed pages may occur if the transfer 
roller becomes dirty. Follow the steps below to clean the transfer roller.
1Open the front cover.
2Remove the cleaning brush (blue).
3Pull up the left cover 1 lever and open left cover 1.
4Clean the transfer roller by moving the brush from side to side along 
the roller while rotating the roller by turning the gear at the left end of...

Page 184

5-10Maintenance 
6Press the specified position to close left cover 1.
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Page 185

Troubleshooting 6-1
6 Troubleshooting
This chapter contains explanations on the following topics:
General Guidelines 6-2
Print Quality Problems 6-3
Error Messages 6-5
Clearing Paper Jams 6-15
If a problem cannot be corrected, contact your service 
technician. 
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Page 186

6-2Troubleshooting 
General Guidelines
The table below provides basic solutions for problems you may encounter 
with the printer. We suggest you consult this table to troubleshoot the 
problems before calling for service.
Tips
Printer problems may be solved easily by following the tips below. When 
you have encountered a problem that following the above guidelines will 
not solve, try the following:
• Turn the printer power off and wait for several seconds. Then, turn on 
the printer.
• Reboot the...

Page 187

Troubleshooting 6-3
Print Quality Problems
The tables and diagrams in the following sections define print quality 
problems and the corrective action you can conduct to solve the 
problems. Some solutions may require cleaning or replacing parts of the 
printer.
If the suggested corrective action will not solve the problem, call for 
service.
Printed ResultsCorrective Action
Skewed-color printoutConduct color registration using the printer operation panel.
For details, refer to Color Regist. (Color...

Page 188

6-4Troubleshooting 
Black or white vertical streaksCheck the operation panel for toner.
If the 
Toner is running out. message is displayed, install a new 
toner kit. To replace the toner container, refer to Toner Container 
Replacement on page 5-2.
Clean the LSU.
For details, refer to LSU (LSU cleaning mode setting) on page 4-116.
Refresh drum.
For details, refer to Drum (Drum/Refresh mode setting) on page 4-116.
Clean the separator and transfer roller.
Open the printer left cover 1 and clean the...

Page 189

Troubleshooting 6-5
Error Messages
The following table lists errors and maintenance messages that you can 
be dealt with by yourself. If 
Machine failure. Call service. 
appears, turn off the printer, disconnect the power cord, and contact your 
service technician.
If 
Machine failure. Call service. or Error occurred. Turn 
the main power switch off and on. is displayed, turn off the 
printer then turn it back on to see if the printer has recovered. If the printer 
has not recovered, turn off the...

Page 190

6-6Troubleshooting 
#### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer 
does not operate when this message is displayed. The total number of pages 
printed is also indicated, e.g. 0123456.
Displayed when data is being canceled.
The corresponding paper cassette is not installed. Install the cassette. The 
cassette number can be 1 (topmost) to 4 (bottom).
The front cover of the printer is open. Close the front cover.
The left cover of the printer is open. Close the left...
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