Kyocera FS C5400DN User Manual

Troubleshooting 6-7
The left cover of the printer is open. Close the left cover.
The top cover of the printer is open. Close the printer top cover.
This message is displayed when Remove Memory was selected while a USB 
memory was being used.
The previous screen is displayed again 1 or 2 seconds.
You attempted to print with a paper size and paper type that cannot be used for 
duplex printing. Press [OK] to print onto one-side of the paper only.
Turn the power switch off and then back on again. If this...

6-8Troubleshooting 
This message is displayed when the Job Accounting function is enabled and an 
attempt has been made to exceed the print limit set for each account. To return 
the printer to the print-ready status, press [OK].
For more information, refer to Job Accounting (Job Accounting settings) on 
page 4-95.
The hard disk installed in the printer is not formatted, and therefore cannot be 
read or written.
The memory card inserted in the printer is not formatted, and therefore cannot 
be read or...

Troubleshooting 6-9
Current print processing cannot continue because of occurrence of KPDL error 
which is categorized by ##. To print out an error report, display KPDL Error 
Rpt. from the menu system, and select On. Press [OK] to resume printing. You 
can abandon printing by pressing [Cancel].
If Auto Error Clear is set to On, printing will be automatically resumed after a 
preset period of time.
The paper cassette matching the paper size and paper type of the print job is 
empty. Load paper into the...

6-10Troubleshooting 
Multi copies cannot be printed because RAM disk is disabled or the hard disk is 
not installed. Try adding more memory or installing hard disk, and configuring 
the RAM disk settings.
This message is displayed when the optional paper feeder PF-510 is not 
connected to a power source and COATED (coated paper) is selected as the 
paper type setting. Connect it to a power source via the printer.
Displayed when the installed toner is the original Kyocera Mita product.
A paper jam has...

Troubleshooting 6-11
A RAM disk error has occurred. Look at the error code given in place of ## and 
refer to Storage Error Codes on page 6-14. To ignore the RAM disk error, press 
[OK].
Toner has run out in the toner container(s). Replace the toner container using a 
new toner kit for the particular color. The printer does not operate when this 
message is displayed.
For example, if Replace toner.[C][K] is displayed, replace the cyan and 
the black toner containers.
For details, refer to Toner Container...

6-12Troubleshooting 
This message is displayed if the installed toner containers regional specification 
does not match the printers.
Install the specified toner container.
An error has occurred in the USB memory device. To return the printer to the 
print-ready status, press [OK].
Look at the error code given in place of ## and refer to Storage Error Codes on 
page 6-14. To ignore the USB memory error, press [OK].
When the cassette does not contain any paper that matches the print data 
(paper size and...

Troubleshooting 6-13
 The password does not match the password set. Enter the correct password. 
For more information, refer to Job Accounting (Job Accounting settings) on 
page 4-95.
MessageCorrective Action
Incorrect password.
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6-14Troubleshooting 
Storage Error Codes
Hard Disk Errors
Memory Card and USB Memory Errors
RAM Disk Errors
CodeMeaning
01Hard disk format error. If this error recurs even if the power has been turned 
off and then on, reformat the hard disk.
02The disk system is not installed. Recheck the requirements for using the 
system and the devices.
04There is no available hard disk space. Delete unnecessary files, etc., in order 
to free up space.
05The specified file does not exist in the hard disk.
06There is...

Troubleshooting 6-15
Clearing Paper Jams
If the paper jammed in the paper transport system, or no paper sheets 
were fed at all, the Paper jam message appears and the location of the 
paper jam (the component where the paper jam has occurred) is also 
indicated. The printer automatically goes off-line when this message is 
displayed. Remove jammed paper. After removing jammed paper, the 
printer will re-start printing.
Possible Paper Jam Locations
The figure below explains the printer’s paper paths...

6-16Troubleshooting 
General Considerations for Clearing Jams
Bear in mind the following considerations when attempting jam removal:
• If paper jams occur frequently, try using a different type of paper, 
replace the paper with paper from another ream, flip the paper stack 
over, or rotate the paper stack 180 degrees. The printer may have 
problems if paper jams recur after the paper was replaced.
• Whether or not the jammed pages are reproduced normally after 
printing is resumed depends on the location...