Kyocera FS C5400DN User Manual

Maintenance 5-7
5Open the cap of the new waste toner box.
6Insert the new waste toner box as shown in the figure. When the box 
is set correctly, it will snap into place.
7Make sure that the waste toner box is correctly inserted and close the 
left cover.
After replacing the toner containers and the waste toner box, clean the 
paper transfer unit. For instructions, refer to Cleaning the Printer on page 
5-8.
Cap
New Waste
 Toner Box
New Waste 
Toner Box
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5-8Maintenance 
Cleaning the Printer
The paper transfer unit should be cleaned each time the toner container 
and waste toner box are replaced. 
To maintain optimum print quality, it is also recommended that the inside 
of the printer be cleaned once a month as well as when the toner 
container is replaced. 
It should also be cleaned if streaking or lines appear on printed copies, or 
if printouts appear faint or blurred.
Cleaning the Paper Transfer Unit
Print problems such as soiling of the reverse side...

Maintenance 5-9
3Wipe away the paper dust on the registration roller, the paper ramp 
and paper guide using the cleaning cloth.
4Push the front cover back in completely.
Paper Ramp
Transfer Belt 
(Black) Dry Cloth
Registration 
Roller (Metal)
Transfer Roller 
(Black)
Duplex Unit
Paper 
Transfer Unit
Paper guide
Note  Be careful not to touch the black transfer roller and 
black transfer belt during cleaning as this may adversely 
affect print quality.
Note  Take care not to get your hands caught in the...

5-10Maintenance 
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Troubleshooting 6-1
6 Troubleshooting
This chapter contains explanations on the following topics:
General Guidelines 6-2
Print Quality Problems 6-3
Error Messages 6-5
Clearing Paper Jams 6-15
If a problem cannot be corrected, contact your service 
technician. 
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6-2Troubleshooting 
General Guidelines
The table below provides basic solutions for problems you may encounter 
with the printer. We suggest you consult this table to troubleshoot the 
problems before calling for service.
Tips
Printer problems may be solved easily by following the tips below. When 
you have encountered a problem that following the above guidelines will 
not solve, try the following:
• Turn the printer power off and wait for several seconds. Then, turn on 
the printer.
• Reboot the...

Troubleshooting 6-3
Print Quality Problems
The tables and diagrams in the following sections define print quality 
problems and the corrective action you can conduct to solve the 
problems. Some solutions may require cleaning or replacing parts of the 
printer.
If the suggested corrective action will not solve the problem, call for 
service.
Printed ResultsCorrective Action
Skewed-color printoutConduct color registration using the printer operation panel.
For details, refer to Color Regist. Normal (Color...

6-4Troubleshooting 
Black or white vertical streaksRefresh drum.
Perform the following procedures on the operation panel and try cleaning 
the drum surface using the printers built-in cleaning system.
1In the mode selection menu, press [U] or [V] to select Adjust/
Maint..
2Press [OK]. Adjust/Maint. menu screen appears.
3Press [U] or [V] to select Service Setting.
4Press [OK]. The Service Setting menu screen appears. 
5Press [U] or [V] to select Drum.
6Press [OK]. A drum cleaning confirmation message is...

Troubleshooting 6-5
Error Messages
The following table lists errors and maintenance messages that you can 
be dealt with by yourself. If 
Machine failure. Call service. 
appears, turn off the printer, disconnect the power cord, and contact your 
service technician.
If 
Machine failure. Call service. or Error occurred. Turn 
the main power switch off and on. is displayed, turn off the 
printer then turn it back on to see if the printer has recovered. If the printer 
has not recovered, turn off the...

6-6Troubleshooting 
Displayed when data is being canceled.
The corresponding paper cassette is not installed. Install the cassette. The 
cassette number can be 1 (topmost) to 5 (bottom).
This message is displayed when a paper lift error has occurred in the paper 
sources cassette. Pull out the cassette for the paper source displayed (either 
the paper cassettes or optional paper feeders) and check if the paper is loaded 
correctly.
The message Call service. is displayed when this error occurs...