Kyocera FS 2000D User Manual

							2F8/2F9/2GA-1
1-3-15 Service items Description
No.ItemsDescription
(10)
cont.(b) Detail of jam location
Paper
feeder 1 Output
tray
Paper
feeder 2
Paper
feeder 3(Cassette 1)
(Cassette 2)
(Cassette 3)
(Cassette 4)Printer
42
31
31
4A
32
32
49
4748
33
34
(MP tray)Envelope
feeder
Bulk feeder
(Fuser)
(Fuser)(Fuser)(Inside the printer)(Inside the printer)(Inside the printer)
(Rear unit)
(Rear unit)(Rear unit)
(Duplex conveying)
(Duplex conveying)(Duplex conveying)
1
5
7
6
8
3
24(Face down tray)
(Face down tray)(Face down tray)
Other paper source
(Cassette 1)
(Cassette 2)Printer
42
31
31
4A
49
4748
(MP tray)Envelope
feeder
Bulk feeder
(Fuser)
(Fuser)(Fuser)(Inside the printer)(Inside the printer)(Inside the printer)
(Rear unit)
(Rear unit)(Rear unit)
(Duplex conveying)
(Duplex conveying)(Duplex conveying)
1
5
6
3
24(Face down tray)
(Face down tray)(Face down tray)
Other paper source
Registration sensor Sensors
1
Paper feed sensor
(Paper feeder)
678 Paper exit sensor
2
Duplex sensor
4 Face down tray 
paper full sensor
3
Duplex jam sensor
5
30/31 ppm printer (EUR/USA model)
35/37 and 45/47 ppm printer (EUR/USA model)
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							2F8/2F9/2GA-4
1-3-16Service items Description
No.ItemsDescription
(10)
cont.(c) Detail of paper source (Hexadecimal)
00: MP tray
01: Paper cassette 1 (printer)
02: Paper cassette 2 (paper feeder 1)
03: Paper cassette 3 (paper feeder 2)
04: Paper cassette 4 (paper feeder 3)
05: Reserved06: Reserved
07: Reserved
08: Bulk paper feeder
09; Envelope feeder
(d) Detail of paper size (Hexadecimal)
01: Monarch
02: Business 
03: International DL
04: International C5
05: Executive 
06: Letter-R
86: Letter-E
07: Legal
08: A4R
88: A4E 
09: B5R
89: B5E
0A: A3 (Not supported)
0B: B40C: Ledger
      (Not supported)
0D: A5R
8D: A5E
0E: A6
0F: B6
10: Commercial #9
11: Commercial #6
12: ISO B5
13: Custom size
1E: C4
1F: Postcard
20: Reply-paid postcard 
21: Oficio II22: Special 1
23: Special 2
24: A3 wide
25: Ledger wide
26: Full bleed paper
     (12 × 8)
27: 8K
28: 16K-R
A8: 16K-E
32: Statement-R
B2: Statement-E
33: Folio
34: Western type 2
35: Western type 4
(e) Detail of paper type (Hexadecimal)
01: Plain
02: Transparency
03: Preprint
04: Labels
05: Bond
06: Recycle
07: Vellum
08: Rough
09: Letter head0A: Color
0B: Prepunched
0C: Envelope
0D: Cardstock
0E: Coated
0F: 2nd side
10: Media 16
11: High quality15: Custom 1
16: Custom 2
17: Custom 3
18: Custom 4
19: Custom 5
1A: Custom 6
1B: Custom 7
1C: Custom 8
(f) Detail of paper exit location (Hexadecimal)
01: Face down tray
02: Face up tray
03: Reserved
04: Reserved
05: Reserved
0B: Reserved
0C: Reserved
0D: Reserved
0E: Reserved15: Reserved
16: Reserved
1F: Reserved
20: Reserved
29: Reserved
2A: Reserved
33: Reserved
34: Reserved3D: Reserved
3E: Reserved
47: Reserved
48: Reserved
(11)Service Call (Self 
diagnostic error) 
Log#Count.Service Code
Remembers 1 to 8 of occur-
rence of self diagnostics error.
If the occurrence of the previous 
diagnostics error is less than 8, 
all of the diagnostics errors are 
logged.The total page count at 
the time of the self diag-
nostics error.Self diagnostic error code 
(See page P.1-4-2)
Example
01.6000
01 means a self-diagnos-
tic error; 6000 means a 
self diagnostic error code.
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							2F8/2F9/2GA-4
1-3-17 Service items Description
No.ItemsDescription
(12)Maintenance Log
NOTE:
It is not logged if 
100 or more counts 
are not added to the 
count at the last 
occurrence of 
replacement.#Count.Item
Remembers 1 to 8 of 
occurrence of replacement. 
If the occurrence of the pre-
vious replacement of toner 
container is less than 8, all 
of the occurrences of 
replacement are logged.The total page count at 
the time of the replace-
ment of the toner con-
tainer.
This is virtually logged as 
the occurrence of the 
“Toner Empty” or “Install 
MK” condition since the 
replacement of the toner 
container is not precisely 
detectable.Code of maintenance replac-
ing item (1 byte, 2 categories)
First byte (Replacing item)
01: Toner container
02: Maintenance kit
Second byte (Type of replac-
ing item)
00: Fixed (Toner container or 
maintenance kit)
(13)Unknown Toner Log
NOTE:
It is not logged if 
100 or more counts 
are not added to the 
count at the last 
error.#Count.Item
Remembers 1 to 5 of 
occurrence of unknown 
toner detection.
If the occurrence of the pre-
vious unknown toner detec-
tion is less than 5, all of the 
unknown toner detection 
are logged.The total page count at 
the time of the “Toner 
Empty” error with using an 
unknown toner container.Unknown toner log code (1 
byte, 2 categories)
First byte
01: Fixed (Toner container)
Second byte
00: Fixed (Black)
(14)Counter Log
Comprised of three 
log counters includ-
ing paper jams, self 
diagnostics errors, 
and replacement of 
the toner container.
NOTE:
It is not logged if 
100 or more counts 
are not added to the 
count at the last 
error.(g) Jam(h) Self diagnostic error (i) Maintenance item replac-
ing
Indicates the log counter of 
paper jams depending on 
location.
Refer to Paper Jam Log.
All instances including 
those are not occurred are 
displayed.Indicates the log counter 
of self diagnostics errors 
depending on cause.
(See page P.1-4-2)
Example
C6000: 4
 Self diagnostics error 
6000 has happened four 
times.Indicates the log counter 
depending on the mainte-
nance item for maintenance.
T: Toner container
00: Black
M: Maintenance kit
00: MK-310
      MK-320
Example
T00:   1
The (black) toner container 
has been replaced once.
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							2F8/2F9/2GA-3
1-3-18Setting the paper feed operation (printer driver priority mode)
Description
With printer driver priority mode, when selecting the specific paper feed location (a cassette 
or MP tray) with the printer driver (it is not automatic selection), paper is fed from the 
selected location. Message Add Paper is displayed when there is no paper in that location.
When selecting the MP tray as the paper feed location, paper is fed with the timing of maxi-
mum size (A4). As for the setting media type (setting the paper type), setting of the printer 
driver is notified to the engine PWB. Duplex printing operation is still the ordinary operation, 
and paper jam occurs if paper size is different from the setting of the printer.
Purpose
To set the printer driver priority mode which priority is given to the setup of a printer driver 
when the ordinary paper feed operation mode is not suitable for the usage condition of the 
user.
Method
1. Enter the service mode [>>Paper feed].
2. Press the OK key. Message [Paper feed?] will be displayed.
3. Select the mode (Special? or Normal?) pressing the T key or S key.
4. Press the OK key.
Completion
Counter reset for the maintenance kit
Description
The Install MK message means that maintenance kit should be replaced at 300,000 pages 
of printing. The interval counter must be manually reset using this service item.
    Maintenance kit MK-310 (for 30/31 ppm printer [EUR/USA model])
    Maintenance kit MK-320 (for 35/37 and 45/47 ppm printer [EUR/USA model])
Maintenance kit includes the following units:
   Drum unit
   Developer unit
   Fuser unit
   Transfer roller
   Separation charger brush unit
   Paper feed system rollers
Purpose
To reset the life counter for the developer unit and drum unit included in maintenance kit.
Procedure for replacing the maintenance kit
Drum unit (See page P.1-5-10)
Developer unit (See page P.1-5-9)
Fuser unit (See page P.1-5-14)
Transfer roller (See page P.1-5-12)
Separation charger brush unit (See page P.1-5-12)
Paper feed system rollers:
   Paper feed assembly [paper feed roller and pickup roller] (See page P.1-5-4)
   Retard roller (See page P.1-5-5)
   MP tray paper feed roller (See page P.1-5-8)
Procedure
1. Enter the service mode [>>Maintenance].
2. Press the OK key. [>>Maintenance?] will be displayed.
3. Press the OK key twice. The counter for each component is reset immediately.
Completion
Note:
Occurrences of resetting the maintenance kits are recorded on the service status page in number 
of pages at which the maintenance kit was replaced (See page P.1-3-2). This may be used to 
determine the possibility that the counter was errorneously or unintentionally reset
. Service items Description
>>Paper Feed
Special Ordinary paper feed operation mode
Normal Printer driver priority mode (Default)
>>Maintenance
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							2F8/2F9/2GA
1-3-19 Initializing the developer unit (toner install mode)
Description
The new developer unit is shipped from the factory with no toner contained. The developer 
can be automatically replete with toner when a toner container is installed onto it and the 
printer is turned on. However, because the toner reservoir in the developer has a large 
capacity, it requires a lengthy period of time until a substantial amount of toner has been fed 
to get the printer ready. (A new developer needs approximately 200 g for triggering the sen-
sor inside.)
Purpose
To execute when the developer unit has been replaced.
Method
1. Enter the service mode [>>Developer].
2. Press the OK key. [>>Developer?] will be displayed.
3. Press the OK key. [Ready] will be displayed.
4. Turn off and on the printer. [Self test] [Please wait (Adding toner)] will displayed. The 
printer continually engages in this mode for a period of approximately 10 minutes, 
after which the printer reverts to the [Ready] state. [Ready] will displayed. Devel-
oper initialization is finished.
Completion
Automatic drum surface refreshing
Description
The drum surface refreshing operation is normally performed when the power is turned on to 
the printer or during warm-up when the printer is recovering from the Sleep mode, but even 
then only at those times that the temperature/humidity sensor detects the drum surface to be 
in a state of dew condensation. By using this mode, it is possible to force the drum surface 
refreshing operation to be performed automatically at a predetermined period of time, 
regardless of the status detected by the temperature/humidity sensor.
Purpose
To prevent bleeding of the output image when the printers operating environment is one of 
high humidity.
Method
1. Enter the service mode [>>DRUM-CTRL].
2. Press the OK key. [>>DRUM-CTRL?] will be displayed.
3. Press the OK key.
4. Press the T key or S key and select the desire mode (from 00 to 02).
5. Press the OK key. The new value is set.
Completion Service items Description
>>Developer
>>DRUM-CTRL
00 Mode turned OFF (default)
01 Refreshing operation time (short)
02 Refreshing operation time (long)
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							2F8/2F9/2GA
1-3-20Drum surface refreshing
Description
Rotates the drum approximately 3 minutes with toner lightly on the overall drum using the 
high-voltage output control of the engine PWB. The cleaning blade in the drum unit scrapes 
toner off the drum surface to clean it.
Purpose
To clean the drum surface when image failure occurs due to the drum. This mode is effective 
when dew condensation on the drum occurs.
Method
1. Enter the service mode [>>Drum].
2. Press the OK key. [>>Drum?] will be displayed.
3. Press the OK key. Drum surface refreshing will start and finish after approximately 3 min-
utes, after which the printer reverts to the [Ready] state. [Ready] will displayed. Drum sur-
face refreshing is finished.
Completion Service items Description
>>Drum
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							2F8/2F9/2GA-1
1-4-1
1-4 Troubleshooting1-4-1  Paper misfeed detection
(1) Paper misfeed indication
When a paper misfeed occurs, the printer immediately stops printing and displays the paper misfeed message on the 
operation panel. To remove paper misfed in the printer, pull out the paper cassette, pull out the rear unit, remove the devel-
oper unit or open the duplex cover.
Figure 1-4-1
(2) Paper misfeed detection
Figure 1-4-2
Paper Jam
MP tray
Paper misfeed locationPaper misfeed message
Face down tray
paper full sensorFace down tray
paper full sensor
Exit sensorExit sensor
PaperPaperexit sensorexit sensorPaper
exit sensor
Paper
Paperfeedfeedsensorsensor
Paper
feed
sensorPaper
Paperfeedfeedsensorsensor
Paper
feed
sensor
Paper
Paperfeedfeedsensorsensor
Paper
feed
sensor
Paper
Paperfeedfeedsensorsensor
Paper
feed
sensor Duplex
DuplexsensorsensorDuplex
sensorDuplex
DuplexsensorsensorDuplex
sensor
Duplex jam
Duplex jamsensorsensorDuplex jam
sensorDuplex jam
Duplex jamsensorsensorDuplex jam
sensor
Registration
RegistrationsensorsensorRegistration
sensorRegistration
RegistrationsensorsensorRegistration
sensor
Paper
Paperexit sensorexit sensorPaper
exit sensor 30/31 ppm printer (EUR/USA model)35/37 and 45/47 ppm printer (EUR/USA model)
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							2F8/2F9/2GA-1
1-4-2
1-4-2  Self-diagnostic function
(1) Self-diagnostic function
This printer is equipped with self-diagnostic function. When a problem is detected, the printer stops printing and display an 
error message on the operation panel. An error message consists of a message prompting a contact to service personnel,
total print count, and a four-digit error code indicating the type of the error. (The display varies depending on the type of 
the error.)
(2) Self diagnostic codes
Code ContentsRemarks
Causes Check procedures/corrective measures
0150 Engine PWB EEPROM error
Detecting engine PWB EEPROM com-
munication error.Improper installa-
tion engine PWB 
EEPROM.Check the engine PWB EEPROM installa-
tion, Remedy.
Defective engine 
PWBReplace the engine PWB (See page P.1-5-
22).
0420 Paper feeder communication error
Communication error between engine 
PWB and optional paper feeder.Improper installa-
tion paper feeder.Follow installation instruction carefully again.
Defective harness 
between connect-L 
PWB (YC2) and 
paper feeder inter-
face connector, or 
improper connec-
tor insertion.Reinsert the connector. Also check for conti-
nuity within the connector harness. If none, 
remedy or replace the harness.
Defective harness 
between connect-L 
PWB (YC6) and 
engine PWB 
(YC4), or improper 
connector inser-
tion.Reinsert the connector. Also check for conti-
nuity within the connector harness. If none, 
remedy or replace the harness.
Defective engine 
PWB.Replace the engine PWB (See page P.1-5-
22).
Defective paper 
feeder.Replace the paper feeder.
1010 Lift motor lock error
*35/37 and 45/47 ppm printers (EUR/
USA model) only
A motor over-current signal is detected 
continuously for 5 seconds since the lift 
motor is activated.Defective bottom 
plate elevation 
mechanism in the 
paper cassette.Check to see if the bottom plate can move 
smoothly and repair it if any problem is 
found.
Defective lift motor 
drive transmission 
system.Check if the gears rotate smoothly. If not, 
grease the bushings and gears. Check for 
broken gears and replace if any.
Defective lift motor. Replace the lift motor.
Defective engine 
PWB.Replace the engine PWB (See page P.1-5-
22).
Error codeTotal print
Call service
    6000:012345
Error code
Error power off
    F030
Error code
Call service
    F000
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							2F8/2F9/2GA-1
1-4-3 1140 Lift motor ascent error
*35/37 and 45/47 ppm printers (EUR/
USA model) only
Optional bulk paper feeder’s tray top 
position sensor does not turn on.
Lift motor lock error occurred 3 times.Defective bulk 
paper feeder’s tray 
top position sensor.Replace the bulk paper feeder’s tray top 
position sensor.
Defective harness 
between bulk 
paper feeder’s tray 
top position sen-
sor and main PWB 
(YC6), or improper 
connector inser-
tion.Reinsert the connector. Also check for conti-
nuity within the connector harness. If none, 
remedy or replace the harness.
Defective bulk 
paper feeder’s 
main PWB.Replace the bulk paper feeder’s main PWB.
(Refer to bulk paper feeder’s service man-
ual)
1150 Lift motor descent error
*35/37 and 45/47 ppm printers (EUR/
USA model) only
Optional bulk paper feeder’s tray bottom 
position sensor does not turn on.
Lift motor lock error occurred 3 times.Defective bulk 
paper feeder’s tray 
bottom position 
sensor.Replace the bulk paper feeder’s tray bottom 
position sensor.
Defective harness 
between bulk 
paper feeder’s tray 
bottom position 
sensor and main 
PWB (YC8), or 
improper connec-
tor insertion.Reinsert the connector. Also check for conti-
nuity within the connector harness. If none, 
remedy or replace the harness.
Defective bulk 
paper feeder’s 
main PWB.Replace the bulk paper feeder’s main PWB.
(Refer to bulk paper feeder’s service man-
ual)
2000 Main motor error
MMOTRDYN signal does not go low 
within 2 s after MMOTONN signal goes 
low.Defective harness 
between main 
motor and engine 
PWB (YC10), or 
improper connec-
tor insertion.Reinsert the connector. Also check for conti-
nuity within the connector harness. If none, 
remedy or replace the harness.
Defective main 
motor drive trans-
mission system.Check if the rollers and gears rotate 
smoothly. If not, grease the bushings and 
gears. Check for broken gears and replace if 
any.
Defective main 
motor.Replace the main motor.
Defective engine 
PWB.Replace the engine PWB (See page P.1-5-
22). Code ContentsRemarks
Causes Check procedures/corrective measures
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							2F8/2F9/2GA
1-4-42200 Drum motor error
DMOTRDYN signal does not go low 
within 2 s after DMOTONN signal goes 
low.Defective harness 
between drum 
motor and engine 
PWB (YC11), or 
improper connec-
tor insertion.Reinsert the connector. Also check for conti-
nuity within the connector harness. If none, 
remedy or replace the harness.
Defective drum 
motor drive 
transmission 
system.Check if the gears rotate smoothly. If not, 
grease the bushings and gears. Check for 
broken gears and replace if any.
Defective drum 
motor.Replace the drum motor.
Defective engine 
PWB.Replace the engine PWB (See page P.1-5-
22).
4000 Polygon motor (laser scanner unit) 
error
POLRDYN signal does not go low within 
2 s after POLONN signal goes low.Defective harness 
between polygon 
motor and main 
PWB (YC10), or 
improper connec-
tor insertion.Reinsert the connector. Also check for conti-
nuity within the connector harness. If none, 
remedy or replace the harness.
Defective harness 
between main PWB 
(YC11) and engine 
PWB (YC12), or 
improper connector 
insertion.Reinsert the connector. Also check for conti-
nuity within the connector harness. If none, 
remedy or replace the harness.
Defective laser 
scanner unit.Replace the laser scanner unit (See page 
P.1-5-32).
Defective engine 
PWB.Replace the engine PWB (See page P.1-5-
22).
Defective main 
PWB.Replace the main PWB (See page P.1-5-
26).
4200 Laser output (pin photo sensor) error
The pin photo signal (PDN) is not output 
within a specified time after the polygon 
motor ready signal (POLRDYN) 
becomes ready (L level).Defective harness 
between PD PWB 
(YC1) and main 
PWB (YC12), or 
improper connec-
tor insertion.Reinsert the connector. Also check for conti-
nuity within the connector harness. If none, 
remedy or replace the harness.
Defective APC 
PWB.Replace the laser scanner unit (See page 
P.1-5-32).
Defective PD 
PWB.Replace the laser scanner unit (See page 
P.1-5-32).
Defective main 
PWB.Replace the main PWB (See page P.1-5-
26).
5100 Short-circuited main charger output
Five pages have been printed with the 
main charger output short-circuited.Drum unit installed 
incorrectly.Verify harness is not pinched in the drum 
unit.
Engine PWB 
installed incor-
rectly.Verify harness is not pinched in the engine 
PWB.
Defective engine 
PWB.Replace the engine PWB (See page P.1-5-
22). Code ContentsRemarks
Causes Check procedures/corrective measures
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