Kyocera FS 1370DN User Manual

							Maintenance4-3
Replacing the Toner Container
This section explains how to replace the toner container.
1Open the top cover.
2Turn the lock lever to the unlock position. Push the lock lever to the 
position marked by the arrow and pull out the toner container.
CAUTION  Do not attempt to incinerate the Toner 
Container. Dangerous sparks may cause burns.
IMPORTANTDuring toner container replacement, temporarily move 
storage media and computer supplies (such as floppy disks) away 
from the toner container. This is to avoid damaging media by the 
magnetism of toner.
IMPORTANTKyocera Mita Corporation is not liable against any 
damages or problems arising from the use of toner containers other than 
those designated as original Kyocera toner containers. For optimum 
performance, it is also recommended to use only the Kyocera toner 
containers which are specifically intended for use in your country or 
region. If the toner container for another destinations is installed, the 
printer will stop printing.
NoteYou do not have to turn printer power off before starting 
the replacement. Any data that may be processing in the printer 
will be deleted if you turn the printer power off
. 
NotePut the old toner container in the plastic bag (supplied 
with the new toner kit) and discard it later according to the local 
code or regulations for waste disposal.
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							4-4Maintenance
3Take the new toner container out of the toner kit. Shake the new 
toner container at least 5 times as shown in the figure in order to 
distribute the toner evenly inside the container.
4Remove the label from the toner container.
5Install the new toner container in the printer. Push firmly on the top of 
the container at the positions marked PUSH, until you hear a click.
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							Maintenance4-5
6Turn the lock lever to the lock position.
7Close the top cover.
Maintenance Kit Replacement
When the machine prints 100,000 pages, a message is displayed 
indicating that the maintenance kit should be replaced. The maintenance 
kit must then be replaced immediately. 
To replace the maintenance kit, contact your service technician.
IMPORTANTWhen the waste toner in the drum unit is almost full, 
Waste toner near full is displayed. Replace the maintenance kit.
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							4-6Maintenance
Cleaning the Printer
To avoid print quality problems, the interior of the printer must be 
cleaned with every toner container replacement.
1Open the top cover and front cover.
2Lift the developer unit together with the toner container out of the 
printer.
3Remove the drum unit from the printer by holding the green levers 
with both hands.
Developer 
Unit
Drum 
UnitNoteThe drum unit is sensitive to light. Never expose the 
drum unit to light for more than five minutes.
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							Maintenance4-7
4Place the drum unit flat on a clean, level surface.
5Use a clean, lint free cloth to clean dust and dirt away from the metal 
registration roller.
6On the drum unit, slide the charger cleaner (green) back and forth 2 
or 3 times to clean the charger wire, then return it to its original 
position (CLEANER HOME POSITION).
7When cleaning is complete, return the drum unit to the original 
position.
IMPORTANTDo not place the drum unit on end.
IMPORTANTTake care not to touch the transfer roller (black) 
during cleaning.
IMPORTANTRemove the fixing tape on the charger cleaner in 
case of the first cleaning.
After cleaning, make sure you restore the charger cleaner to its 
home position.
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							4-8Maintenance
8Return the developer unit to its position, aligning the guides at both 
ends with the slots in the printer. Then, close the front cover and top 
cover.
9Use a lint free cloth to clean dust and dirt away from the vent on the 
left and the right side of the machine.
Vent
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							Maintenance4-9
Prolonged Non-Use and Moving of the Printer
Prolonged Non-use
If you ever leave the printer unused for a long period of time, remove the 
power cord from the wall outlet.
We recommend you consult with your dealer about the additional actions 
you should take to avoid possible damage that may occur when the 
printer is used next time.
Moving the Printer
When you move the printer:
•Move it gently.
•Keep it as level as possible to avoid spilling toner inside the printer.
•Be sure to consult a service technician before attempting long 
distance transportation of the printer.
WARNING  If you ship the printer, remove and pack the 
developer unit and drum unit in a plastic bag and ship them 
separately from the printer.
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							4-10Maintenance
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							Troubleshooting5-1
5Troubleshooting
This chapter explains how to handle printer problems, understand error 
messages, and clear paper jams
.
General Guidelines 5-2
Print Quality Problems 5-3
Error Messages 5-5
Ready, Data, and Attention Indicators 5-9
Clearing Paper Jams 5-10
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							5-2Troubleshooting
General Guidelines
The table below provides basic solutions for problems you may 
encounter with the printer. We suggest you consult this table to 
troubleshoot the problems before calling for service repairs.
Tips
Printer problems may be solved easily by following the tips below. When 
you have encountered a problem that cannot be solved following the 
guidelines above, try the following:
•Restart the computer you are using to send print jobs to the printer.
•Obtain and use the latest version of the printer driver. The latest 
versions of printer drivers and utilities are available at:
http://www.kyoceramita.com/download/.
•Make sure that the procedures for printing are correctly followed in 
the application software. Consult the documentation supplied with 
the application software.
SymptomCheck ItemsCorrective Actions
Print quality is poor. – Select half speed mode using the printer driver.
Refer to Print Quality Problems on page5-3.
Text is missing on the 
Windows test page.– This is a problem specific to the Windows OS. It is 
not a printer problem. It does not affect print quality. 
Paper is jammed. – Refer to Clearing Paper Jams on page5-10.
Nothing lights on the 
operation panel even 
when power is turned on 
and the fan makes no 
noise.Check the power cord is property 
plugged into power outlet.Connect both ends of the power cord securely. Try 
replacing the power cord. Refer to Installation Guide 
for more information.
Check the power switch is in the 
On ( | ) position.Refer to the Installation Guide for more information.
The printer prints a status 
page but data from the 
computer is not being 
printed.Check program files and application 
software.Try printing another file or using another print 
command. If the problem occurs with a specific file or 
application, check the printer settings for that 
application.
Check the interface cable. Connect both ends of the interface cable securely. 
Try replacing the printer cable. Refer to the 
Installation Guide for more information.
Vapor is emitted near the 
top tray.Check if the temperature is low near 
the location of the printer, or if the 
paper that is being used has been 
exposed to humidity.Depending on the operating environment of the 
printer and the condition of the paper, heat 
generated during printing can evaporate water 
moisture in the printed paper, emitting vapor from the 
printer. In this case, printing can be continued 
without any problem.
To correct this, increase the temperature in the room, 
and use paper that has been stored in a dry place.
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