Konica Minolta PagePro 5650EN User Manual

							Status, Error, and Service Messages 181
Status, Error, and Service Messages
Status, error, and service messages are displayed in the control panel mes-
sage window. They provide information about your printer and help you locate 
many problems. When the condition associated with a displayed message 
has changed, the message is cleared from the window.
Standard Status Messages
This message... means... do this...
CANCELLING JOBThe job is being cancelled.  No action needed.
COPYINGThe printer is printing with 
the collating function.
ENERGY SAVERThe printer is in Energy 
Saver mode to reduce 
power consumption during 
periods of inactivity. When a 
print job is received, the 
printer returns to normal 
power within 30 seconds.
FIRMWARE UPDATEThe firmware is being 
updated.
INITIALIZINGThe printer is being initial-
ized.
OFFLINEThe printer is offline. To print on a 
network, change 
the 
TELNET 
setting so it is 
online.
PRINTINGThe printer is printing. No action needed.
PROCESSINGThe printer is processing 
data.
READYThe printer is on and ready 
to receive data.
REBOOTINGThe printer is being 
restarted.
WARMING UPThe printer is warming up.
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 182
Error Messages (Warning: )
This message... means... do this...
DEVICE
NOT SUPPORTEDAn incompatible 
device is connected 
to the USB port of this 
printer.Use a device compatible 
with the USB port of this 
printer.
FUSER UNIT
END OF LIFEThe fuser unit has 
reached the end of its 
life.Contact Technical Sup-
port with the error infor-
mation.
HDD 
NEAR FULLThe hard disk is 
nearly full.Delete print jobs saved 
on the hard disk.
HUBS
NOT SUPPORTEDAn incompatible USB 
hub is connected to 
the USB port of this 
printer.Use a USB hub 
compatible with the USB 
port of this printer.
INCORRECT
HDDSince the hard disk 
was formatted with a 
different machine, the 
hard disk could not be 
used.Replace the hard disk 
with one compatible with 
this machine, or select 
HDD FORMAT from 
SYS DEFAULT MENU 
and format the hard 
disk.
INCORRECT
MEMORY CARDSince the 
CompactFlash card 
was formatted with a 
different machine, the 
CompactFlash card 
could not be used.Replace the 
CompactFlash card with 
one compatible with this 
machine, or select 
CARD FORMAT from 
SYS DEFAULT MENU 
and format the 
CompactFlash card.
MEMORY CARD
NEAR FULLThe CompactFlash 
card is nearly full.Delete resources (fonts, 
forms, etc.) which saved 
on the CompactFlash 
card by using Download 
Manager or PSWC.
NON SUPPORT
CARDSince incompatible 
CompactFlash card 
was inserted into the 
memory slot, the 
CompactFlash could 
not be used.Use CompactFlash card 
compatible with this 
printer.
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 183
PAPER EMPTY 
TRAY XTray X (Tray 1, 2, 3 or 
4) is empty.
(Appears when 
SYS 
DEFAULT MENU/
ENABLE WARN-
ING/PAPER 
EMPTY/TRAY X 
is 
set to 
ON.)Load media into the 
specified tray.
Tray X (Tray 1, 2, 3 or 
4) is not correctly 
installed. 
(Appears when 
SYS 
DEFAULT MENU/
ENABLE WARN-
ING/PAPER 
EMPTY/TRAY X
 is 
set to 
ON.)Correctly install the 
specified tray.
PAPER LOW XThe tray X (Tray 2, 3 
or 4) paper is low.
(Appears when 
SYS 
DEFAULT MENU
/
ENABLE WARNING/
PAPER LOW/TRAY 
X
 is set to ON.)Load the media into the 
tray.
TONER OUTThe toner cartridge is 
empty.Replace the toner car-
tridge. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 184
TONER LOWThe toner cartridge is 
low and should be 
replaced within 500 
pages at 5% cover-
age of letter/A4 
pages. 
(Appears when 
SYS 
DEFAULT MENU/
ENABLE WARN-
ING/TONER LOW
 is 
set to 
ON.)Prepare the specified 
toner cartridge.
UNABLE TO 
COLLATE JOBThe hard disk is full. 
Print jobs over 10,000 
pages cannot be col-
lated.Print one copy of the file 
at a time. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 185 Error Messages (Operator Call: )
This message... means... do this...
CHECK LEVER
FACE UP TRAY
IS SELECTEDThe face up lever is 
raised when duplex 
printing or sub tray 
output is specified.Pull the face up lever 
down. 
COVER OPEN 
DUPLEX COVERThe duplex cover is 
open.Close the duplex cover.
COVER OPEN 
FINISHER COVERThe offset tray cover 
is open.Close the offset tray 
cover.
COVER OPEN
REAR COVERThe printers rear 
cover is open.Close the rear cover.
COVER OPEN
TOP COVERThe printers top 
cover is open.Close the top cover.
HOLD JOB ERROR
UNABLE TO 
STORE JOBThe specified print job 
saved on the hard 
disk is sent while the 
hard disk is not 
installed.Print jobs can be saved 
only if a hard disk is 
installed. If desired, 
install a hard disk.
HOLD JOB ERROR
“OPTIONAL”
PRESS CANCELWhen printing a 
stored job, the printer 
configuration was 
changed since the job 
was stored.Change the printer con-
figuration to that when 
the job was stored.
INCORRECT TRAYThe installed option 
tray is an unap-
proved type. (pagepro 
5650EN only)Turn off the power of the 
printer, and then remove 
the tray.
MEMORY FULL
PRESS CANCELThe printer has 
received more data 
than can be pro-
cessed with its inter-
nal memory.Press the Cancel key to 
cancel the print job.
Decrease the amount of 
data to be printed (for 
example, by decreasing 
the resolution), and then 
try printing again.
If that doesn’t solve the 
problem, install an 
optional memory mod-
ule.
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 186
OUTPUT FULL 
REMOVE PAPER
YYYYThe output tray is full 
of media.Remove all media from 
the output tray.
PAPER EMPTY
“SIZE”
“MEDIA”The specified tray is 
empty. (Appears 
when 
PAPER 
MENU/PAPER 
SOURCE/TRAY 
CHAINING ON
 is 
set.)Load the correct media 
into the specified tray.
PAPER ERROR
“SIZE”
“MEDIA”The media size/type 
set in the printer 
driver is different from 
the size/type of media 
loaded (Appears 
when 
PAPER 
MENU/PAPER 
SOURCE/TRAY 
CHAINING ON
 is 
set.)Load the correct media 
size and type.
PAPER JAM
DUPLEX1Media has misfed in 
the duplex option.Press the   key to dis-
play the help screen. 
Follow the instructions in 
the help screen to 
remove the misfed 
media.
PAPER JAM
DUPLEX2Media has misfed in 
the duplex option.
PAPER JAM
FUSER/EXITMedia has misfed 
leaving the fuser 
area.
PAPER JAM
SUB EXITMedia has misfed in 
the feed section of the 
sub output tray.
PAPER JAM
TRAYXMedia has misfed 
while being pulled 
from the specified tray 
(Tray 1, 2, 3, or 4).
PAPER JAM
TRANSFERMedia has misfed in 
the transfer section.
TONER OUT
REPLACE TONERThe toner cartridge is 
completely empty.Replace the toner car-
tridge. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 187
TONER MISSING
CHECK TONERThe toner cartridge is 
not installed, or an 
unapproved toner 
cartridge is installed.Install a correct KONICA 
MINOLTA toner car-
tridge.
TRAY X EMPTY
“SIZE”
“MEDIA”The X (Tray 1, 2, 3 or 
4) was specified with 
the printer driver for 
printing, but Tray X is 
empty. This message 
appears when the 
PAPER MENU/
PAPER SOURCE/
TRAY CHAINING
 
menu is set to 
OFF.Load the correct media 
into the specified tray.
TRAYX PAPER ERR
“SIZE”
“MEDIA”The media size/type 
set in the printer 
driver is different from 
the size/type of media 
loaded. This message 
appears when the 
PAPER MENU/
PAPER SOURCE/
TRAY CHAINING
 
menu is set to 
OFF.Load the correct media 
size and type.
TRAYX SIZE ERR
ADD
“SIZE”The media size set in 
the printer driver is 
different from the size 
of media loaded.Load the correct media 
size into the specified 
tray. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 188
Service Messages:
These messages indicate a more serious error that can only be corrected by 
a customer service engineer. If one of these messages appears, turn the 
printer off, then turn it on again. If the problem persists, contact your local 
vendor or authorized service provider.  
This service 
message...means... do this...
SERVICE CALL XXXX
“Error”An error has been 
detected with the item 
indicated “XXXX” in the 
service message.
Information about errors 
appears at the bottom of 
the message window.Reboot the printer. This 
often clears the service 
message, and printer 
operation can resume. 
If the problem persists, 
contact Technical Sup-
port.
Downloaded From ManualsPrinter.com Manuals 
						

							10
Installing
Accessories
Downloaded From ManualsPrinter.com Manuals 
						

							Introduction 190
Introduction
Note
Use of accessories not manufactured or supported by 
KONICA MINOLTA will void your warranty. 
This chapter provides information about the following accessories.
For details on the available options, refer to printer.konicaminolta.com.
Note
The hard disk kit and a CF adapter cannot be installed to be used at the 
same time.
Installing accessories always requires that the printer and accessories 
are turned off and unplugged during installation..Option name Explanation
Dual In-Line Memory 
Unit (DIMM) 256 MB: 9J05 151
128 MB: 9J05 152
DuplexAuto duplexing
Lower Feeder Unit 
(Tray 3/4)550-sheet tray included
Hard disk kit40 GB Hard Disk
CompactFlash card256 MB, 512 MB, 1 GB, 2GB, 4 GB
CF AdapterAdapter for CompactFlash card.
Offset trayPerforms job separation and offset printing. 
Face up tray
(5650: Standard)Paper is ejected with its print side up.
Downloaded From ManualsPrinter.com Manuals