Konica Minolta magicolor 4650EN User Manual

							Status, Error, and Service Messages 207 Error Messages (Warning: )
“I-UNIT” in a message refers to the imaging unit.
REBOOTINGThe printer is being 
restarted.No action needed.
WARMING UPThe printer is warming up.
OFFLINEThe printer is offline. To print on a 
network, change 
the 
TELNET 
setting so it is 
online.
This message... means... do this...
FUSER UNIT
END OF LIFEThe fuser unit has 
reached the end of its 
life.Replace the fuser unit 
and reset the counter in 
the 
MAINTENACE 
MENU/SUPPLIES/
REPLACE/FUSER 
UNIT 
menu.
HDD 
NEAR FULLThe hard disk is full. Delete print jobs saved 
on the hard disk.
INCORRECT
HDDSince the hard disk kit 
was formatted with a 
different machine, the 
hard disk kit could not 
be used.Replace the hard disk kit 
with one compatible with 
this machine, or select 
HDD FORMAT from 
SYS DEFAULT MENU 
and format the hard 
disk.
INCORRECT
MEMORY CARDSince the 
CompactFlash card 
was formatted with a 
different machine, the 
CompactFlash card 
could not be used.Replace the 
CompactFlash card with 
one compatible with this 
machine, or select 
CARD FORMAT from 
SYS DEFAULT MENU 
and format the 
CompactFlash card. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 208
INCORRECT
I-UNIT XThe X imaging unit is 
an unapproved type.Install a KONICA 
MINOLTA imaging unit 
of the appropriate type 
(AM, EU, AP or GC). 
See page 135.
INCORRECT
TONER XThe X toner cartridge 
is an unapproved 
type.Install a 
KONICA MINOLTA 
toner cartridge of the 
appropriate type (AM, 
EU, AP or GC). See 
page 129.
MEMORY CARD
NEAR FULLThe CompactFlash 
card is nearly full.Delete resources (fonts, 
forms, etc.) which saved 
on the CompactFlash 
card by using Download 
Manager or PSWC.
NON SUPPORT
CARDSince incompatible 
CompactFlash card 
was inserted into the 
memory slot, the 
CompactFlash card 
could not be used.Use CompactFlash card 
compatible with this 
printer.
PAPER EMPTY 
TRAY XTray X (Tray 1, 2 or 3) 
is empty.
(Appears when 
SYS 
DEFAULT MENU/
ENABLE WARN-
ING/PAPER 
EMPTY/TRAY X 
is 
set to 
ON.)Load media into the 
specified tray.
Tray X (Tray 2 or 3) is 
not correctly installed. 
(Appears when 
SYS 
DEFAULT MENU/
ENABLE WARN-
ING/PAPER 
EMPTY/TRAY X
 is 
set to 
ON.)Correctly install the 
specified tray.
I-UNIT END
XThe X Imaging unit 
has reached the end 
of its life. Replace the Imaging 
unit. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 209
I-UNIT LOW
XThe X imaging unit is 
low and should be 
replaced within 4,500 
pages at 5% cover-
age of letter/A4 
pages. 
(Appears when 
SYS 
DEFAULT MENU/
ENABLE WARN-
ING/I-UNIT LOW
 
is set to 
ON.)Prepare the specified 
color imaging unit.
I-UNIT LIFE
XThe X imaging unit 
has reached the end 
of its life.Replace the imaging 
unit. Printing continues 
until the message 
I-UNIT END appears.
TONER OUT
XThe X toner cartridge 
is empty.Replace the toner car-
tridge.
TONER LOW
XThe X toner cartridge 
is low and should be 
replaced within 1,200 
pages at 5% cover-
age of letter/A4 
pages. 
(Appears when 
SYS 
DEFAULT MENU/
ENABLE WARN-
ING/TONER LOW
 is 
set to 
ON.)Prepare the specified 
color toner cartridge.
TRANS. BELT
END OF LIFEThe transfer belt unit 
has reached the end 
of its life.Replace the transfer belt 
unit and reset the 
counter in the 
MAINTE-
NANCE MENU/SUP-
PLIES/REPLACE/
TRANS. BELT
 menu.
TRANS.ROLLER 
END OF LIFEThe transfer roller has 
reached the end of its 
life.Replace the transfer 
roller and reset the 
counter in the 
MAINTE-
NANCE MENU/SUP-
PLIES/REPLACE/
TRANS. ROLLER
 
menu. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 210
UNABLE TO 
COLLATE JOBThe hard disk is full. 
Print jobs over 10,000 
pages cannot be col-
lated.Print one copy of the file 
at a time.
WASTE TONER 
NEAR FULLThe waste toner bot-
tle is nearly full.Prepare a new waste 
toner bottle.
HUBS
NOT SUPPORTEDA USB hub is con-
nected.Do not connect a USB 
hub.
DEVICE
NOT SUPPORTEDAn incompatible 
device is connected.Do not connect an 
incompatible device. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 211 Error Messages (Operator Call: )
This message... means... do this...
COVER OPEN 
FRONT COVERThe printer’s front 
cover is open.Close the front cover.
COVER OPEN 
SIDE COVERThe printer’s right 
side cover is open.Close the right side 
cover.
COVER OPEN
TRAY3 COVERThe right side cover 
of Tray 3 is open.Close the right side 
cover of the tray.
HOLD JOB ERROR
UNABLE TO 
STORE JOBThe specified print job 
saved on the hard 
disk is sent while the 
hard disk is not 
installed.Print jobs can be saved 
only if a hard disk is 
installed. If desired, 
install a hard disk.
HOLD JOB ERROR
“OPTIONAL”
PRESS CANCELWhen printing a 
stored job, the printer 
configuration was 
changed since the job 
was stored.Change the printer con-
figuration to that when 
the job was stored.
MANUAL EMPTY 
“SIZE”
“MEDIA”Tray 1 was specified 
with the printer driver 
as Manual Feed for 
printing, but Tray 1 is 
empty.Load the correct media 
into Tray 1.
MANUAL FEED
“SIZE”
“MEDIA”The Paper Source in 
the printer driver is 
set to Tray 1 (Manual 
Feed), but there is 
already media in the 
tray when printing 
begins.Press the   key to 
print, or remove and 
reload the media in Tray 
1.
MEMORY FULL
PRESS CANCELThe printer has 
received more data 
than can be pro-
cessed with its inter-
nal memory.Press the Cancel key to 
cancel the print job.
Decrease the amount of 
data to be printed (for 
example, by decreasing 
the resolution), and then 
try printing again.
If that doesn’t solve the 
problem, install an 
optional memory mod-
ule.
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 212
OUTPUT FULL 
REMOVE PAPERThe output tray is full 
of media.
This message 
appears only on mag-
icolor 4650DN.Remove all media from 
the output tray.
PAPER EMPTY
“SIZE”
“MEDIA”The specified tray is 
empty. (Appears 
when 
PAPER 
MENU/PAPER 
SOURCE/TRAY 
CHAINING ON
 is 
set.)Load the correct media 
into the specified tray.
PAPER ERROR
“SIZE”
“MEDIA”The media size/type 
set in the printer 
driver is different from 
the size/type of media 
loaded (Appears 
when 
PAPER 
MENU/PAPER 
SOURCE/TRAY 
CHAINING ON
 is 
set.)Load the correct media 
size and type. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 213
PAPER JAM
DUPLEX1Media has misfed in 
the duplex.Press the   key to dis-
play the help screen. 
Follow the instructions in 
the help screen to 
remove the misfed 
media.
PAPER JAM
DUPLEX2Media has misfed in 
the duplex.
PAPER JAM
FUSER/EXITMedia has misfed 
leaving the fuser 
area.
PAPER JAM
SECOND TRANSMedia has misfed in 
the transfer roller 
area. This type of 
misfeed means that 
the media did not 
make it to the media 
exit area.
PAPER JAM
TRAY1Media has misfed in 
Tray 1.
PAPER JAM
TRAYXMedia has misfed 
while being pulled 
from the specified 
tray (Tray 2 or 3).
PAPER JAM
VERTICAL TRANSMedia has misfed in 
the vertical transfer 
area. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 214
I-UNIT END
REPLACE
XThe X Imaging unit 
has completely 
reached the end of its 
life.Replace the Imaging 
unit.
I-UNIT MISSING
CHECK XThe X imaging unit is 
not installed, or an 
unapproved imaging 
unit is installed.Install a correct KONICA 
MINOLTA imaging unit.
TONER OUT
REPLACE XThe X toner cartridge 
is completely empty.Replace the toner car-
tridge.
TONER MISSING
CHECK XThe X toner cartridge 
is not installed, or an 
unapproved toner 
cartridge is installed.Install a correct KONICA 
MINOLTA toner car-
tridge.
TRAY X EMPTY
“SIZE”
“MEDIA”The X (Tray 1, 2 or 3) 
was specified with the 
printer driver for print-
ing, but Tray X is 
empty. This message 
appears when the 
PAPER MENU/
PAPER SOURCE/
TRAY CHAINING
 
menu is set to 
OFF.Load the correct media 
into the specified tray.
TRAYX PAPER ERR
“SIZE”
“MEDIA”The media size/type 
set in the printer 
driver is different from 
the size/type of media 
loaded. This message 
appears when the 
PAPER MENU/
PAPER SOURCE/
TRAY CHAINING
 
menu is set to 
OFF.Load the correct media 
size and type.
TRAYX SIZE ERR
ADD
“SIZE”The media size set in 
the printer driver is 
different from the size 
of media loaded.Load the correct media 
size into the specified 
tray. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 215
TRAYX TYPE ERR
ADD
“MEDIA”The media type set in 
the printer driver is 
different from the type 
of media loaded.Load the correct media 
type into the specified 
tray.
WASTE TONER FULL
REPLACE BOTTLEThe waste toner 
bottle is full.Install a new waste toner 
bottle.
CONFIGURATION ERRThe printer configura-
tion was changed 
when the printer 
power was on.Reboot the printer
INCORRECT
TONER XThe X toner cartridge 
is an unapproved 
type.Install a KONICAMI-
NOLTA toner cartridge 
of the appropriate type 
(AM, EU, AP or GC). 
See page 129. This message... means... do this...
Downloaded From ManualsPrinter.com Manuals 
						

							Status, Error, and Service Messages 216
Service Messages:
These messages indicate a more serious error that can only be corrected by 
a customer service engineer. If one of these messages appears, turn the 
printer off, then turn it on again. If the problem persists, contact your local 
vendor or authorized service provider.  
This service 
message...means... do this...
SERVICE CALL XXXX
“Error”An error has been 
detected with the item 
indicated “XXXX” in the 
service message.
Information about errors 
appears at the bottom of 
the message window.Reboot the printer. This 
often clears the service 
message, and printer 
operation can resume. 
If the problem persists, 
contact Technical Sup-
port.
Downloaded From ManualsPrinter.com Manuals