Konica Minolta magicolor 1690MF User Manual

Clearing Media Misfeeds 9-20
4Remove any misfed media.
5Close the ADF cover.
6Close the ADF feed cover.
M
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Clearing Media Misfeeds9-21
Clearing a Media Misfeed from the Duplex Option
1Open the duplex cover.
2Carefully pull out the misfed 
media.
Always remove the mis-
fed media in the feed 
direction as shown only.
If the media misfeed 
occurs at the bottom feed 
slot and the media does 
not stick out enough to be 
removed, turn the dial at 
the right in the direction 
of the arrow until the 
media can be pulled out.
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Clearing Media Misfeeds 9-22
3Close the duplex cover.
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Solving Problems with Media Misfeeds9-23
Solving Problems with Media Misfeeds
Frequent misfeeds in any area indicate that area should be checked, 
repaired, or cleaned. Repeated misfeeds may also happen if you’re 
using unsupported print media or original media.
Symptom Cause Solution
Several 
sheets go 
through the 
machine 
together.The front edges of 
the media are not 
even.Remove the media and even up the 
front edges, then reload it.
The media is moist 
from humidity.Remove the moist media and...

Solving Problems with Media Misfeeds 9-24
Media is mis-
fed in the 
ADF.The loaded document 
does not meet the 
specifications.Load the correct document. For details 
on the documents that can be loaded, 
refer to “Documents that can be loaded 
into the ADF” on page 3-26.
The loaded document 
exceeds the maxi-
mum capacity.Load the document so that it does not 
exceed the maximum capacity. For 
details on the documents that can be 
loaded, refer to “Documents that can 
be loaded into the ADF” on page...

Solving Problems with Media Misfeeds9-25
Media is mis-
feeding.Envelopes are facing 
the wrong way in Tray 
1.Load the envelopes in Tray 1 with the 
flaps facing down.
If the flaps are on the long edge (Enve-
lope C6 and Envelope DL), load the 
envelopes with the flap edge toward 
the machine and the flap side facing 
down.
Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.Use KONICA MINOLTA-approved 
media. See “Print Media” on page 3-2.
Also, refer to http://printer. konicami-...

Solving Other Problems 9-26
Solving Other Problems
To order KONICA MINOLTA consumables, go to www.q-shop.com.
Symptom Cause Solution
Machine 
power is not 
on.The power cord is not 
correctly plugged into 
the outlet.Turn off the machine, confirm that the 
power cord is correctly plugged into 
the outlet, and then turn on the 
machine.
Something is wrong 
with the outlet con-
nected to the 
machine.Plug another electrical appliance into 
the outlet and see whether it operates 
properly.
The power switch...

Solving Other Problems9-27
Printing 
takes too 
much time.The machine is set to 
a slow printing mode 
(for example, thick 
stock).It takes more time to print with special 
media. When using regular paper, 
make sure that the media type is set 
properly in the driver.
The machine is set to 
power saving mode.It takes time for printing to start in 
power saving mode.
The job is very com-
plex.Wait. No action needed.
A toner cartridge for a 
different region or an 
unapproved toner 
cartridge is installed...

Solving Other Problems 9-28
Some parts 
of the image 
are lost with 
2in1 copying.When printing enve-
lopes, the zoom ratio 
was specified, and 
then 2in1 copying 
was set.With 2in1 copying, the zoom ratio is 
automatically adjusted. For 2in1 copy-
ing on media with a narrow printing 
area, such as envelopes, set 2in1 
copying, and then adjust the zoom 
ratio, if necessary.
Machine 
resets or 
turns off fre-
quently.The power cord is not 
correctly plugged into 
the outlet.Turn off the machine, confirm...

Solving Other Problems9-29
With N-up on 
multiple cop-
ies, the out-
put is 
incorrect.Both the printer driver 
and the application 
have been set for col-
lation.For N-up on multiple copies, choose 
Collate only in the printer driver’s Basic 
Tab. Do not set collation in the applica-
tion.
Booklet Left 
and Right 
Binding out-
put is incor-
rect.Both the printer driver 
and the application 
have been set for col-
lation.For Booklet Left Binding and Booklet 
Right Binding, choose Collate only in 
the...