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IPS 308/416 Revision 4 System Guide

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    The following table gives an example of how to use this command.
    First dial “795”
    ·
     then dial “01 03 04 11”Hunt Group #2:  Extension #1, #3, #4, #11
    ·
     then dial “05 06 06 06”Hunt Group #3:  Extension #5, #6
    ·
     then dial “12 13 14 14”Hunt Group #4:  Extension #12, #13, #14
    ·
     then dial “00 00 00 00”Hunt Group #5:  Extension #0
    ·
     then pause for the confirmation tone.
    Keep a record of your Hunt Groups in the following table:
    First dial “795”, then
    Hunt Group #2:
    Hunt Group #3:
    Hunt Group #4:
    Hunt Group #5: 
    						
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    Day and Night Modes
    Automatic Day / Night Mode Switching
    The Operator Extension can ma nually switch the system into Night
    Mode by dialing “56” or into the Day Mode by dialing “57”. This
    comma nd is only valid if issued from the Day mode Operator extension
    (see “The Standard Incoming List - ” on page 21).  It is also possible for
    the system to automatically switch from one mode to another at certain
    times of the day.
    To enable automatic switching between modes:
    To disable automatic switching between modes:
    If this automatic switching option is desired, the System Manager would
    need to inform the Daytime Operator of feature commands “56” and
    “57”, plus the feature functions.
    The IPS can be programmed to refrain from automatically switching into
    the Day Mode on days defined as weekends (Friday, Saturday, and/or
    Sunday).  Ther e may be times you want to temporarily disable automatic
    switching into the Day Mode on other days due to holida ys and long
    weekends.  You can enter the manual switching commands (“56” and
    “57” from the Day Mode Operator’s extension) which disables automatic
    switching.  At a later time you can re-enable automatic switching to
    return to your normal schedule.
    7826
    
    In the programming mode, enter “7826”.
    Pause for confirmation tone.
    7827
    
    In the programming mode, enter “7827”.
    Pause for confirmation tone. 
    						
    							Page 47
    Automatic Day / Night Mode Switching Times
    When the automatic Day/Night switching is enabled, the command to
    specify the switching times are as follows:
    0 Disable switching into Day mode on
    Friday, Saturday and Sunday.
    1 Enable Day mode on Sunday only.
    2 Enable Day mode on Saturday only.
    3 Enable Day mode on Sunday and
    Saturday only.
    * 4 Enable Day mode on Friday only.
    5 Enable Day mode on Friday and Sunday.
    6 Enable Day mode on Friday and Saturday
    only.
    7 Enable Day mode on Friday, Saturday
    and Sunday only.
    794
    
    In the programming mode, enter “794”.
    
    Enter the desired 4 digits to specify the
    hour (‘00’ to ‘23’) and the minute (‘00’ to
    ‘59’) at which the system switches into the
    Night Mode.
    
    Enter the desired 4 digits to specify the
    hour (‘00’ to ‘23’) and the minute (‘00’ to
    ‘59’) at which the system switches into the
    Day Mode.
    
    Enter the digit that specifies the weekend
    day/days during which automatic switching
    into the day mode is enabled.
    
    Pause for confirmation tone.  Hang up or
    continue programming. 
    						
    							Page 48
    If Automatic Day/Night Switching is enabled, the IPS will automatically
    determine (upon power up or Switching time changes) whether it should
    be in the Da y or Night mode.  For proper operation, it is necessary that
    the time specified for switching into the Day mode must be earlier in the
    day than the time specified for switching into the Night mode.
    Otherwise, improper operation will r esult.
    If the Operator enters the “56” or “57” command to manually change the
    operating mode, automatic switching will be disabled and must be re-
    enabled by the System Manager (if desired) by entering the “7826”
    comma nd from the S ystem Manager’s extension. 
    						
    							Page 49
    Central Office Lines - Advanced Topics
    Tone or Pulse Dialing Details
    Each outside line can be set in the programming command to be a default
    tone (DTMF) or rotary (pulse) dialing type.  During speed dialing or
    redialing, digits will be always be output in the tone mode if the outside
    line is set to tone.  If the outside line is programmed to dial in the pulse
    mode, digits will be output as dial pulses until a star (‘*’) or a pound (#)
    is encountered.  Dialing will then switch to the tone mode.  The initial *
    or # digit will not be sent to the outside line.
    In a simple connection from an extension to an outside line, extensions
    with ordinary phones are treated differently than extensions with key
    phones.  An ordinary phone can send either DTMF tones or pulses to the
    IPS.  If the outside line is configured for tone dialing, the DTMF digits
    from the phone simply pass through the IPS to the outside line.  If the
    phone sends pulses, the IPS will receive the entire digit and then output
    digit pulses onto the outside line using the pulse mode timing
    programmed by the System Manager (see “Pulse Dialing Timing”, page
    90).  Note that when an extension invokes the Last Number Redial
    command, the IPS will output DTMF tones since the outside line is
    configured for tone mode dialing, even if the extension originally dialed
    the number using pulse dia ling.
    If the outside line is configured for pulse dialing, the IPS can receive dial
    pulses from an ordinary phone and will receive each entire digit and then
    output digit pulses onto the outside line.  If the phone is sending DTMF
    digits, the IPS will receive the DTMF digits and send dial pulses to the
    outside line.  Note that the DTMF tones sent from the phone will be
    passed through to the outside line even though the IPS will also send dial
    pulses.  The IPS will convert the DTMF tones into dial pulses until a *
    or a # digit is encounter ed which will disable pulses from being sent to
    the outside line for the duration of the call.
    For extensions connected to key phones, each key phone has a
    TONE/PULSE key, which causes a light on the phone to be lit, if the
    phone is in the pulse mode.  In the pulse mode, digits pressed are sent to
    the IPS in computer code and the IPS will send the equivalent dial pulses
    to the outside line.  Thus, unlike with an ordinary phone, DTMF tones 
    						
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    are not passed through to the outside line before the dial pulses are sent.
    In the tone mode, the phone sends the DTMF tones which are simply
    passed through the unit to the outside line.  Note that the default dialing
    mode set for the outside line only affects speed dialing and redialing
    operations.  If a key phone sends a DTMF tone to an outside line which
    is configured to operate in the pulse mode, the IPS will only pass the
    DTMF digit dialed and will not send dial pulses.  The PAUSE key on the
    key phone can be pressed during dialing which will insert a 2-second
    pause during a subsequent Last Number Redial. 
    						
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    Disconnect Supervision: Polarity Reversal / Clear Forwarding
    Some Central Office switches signal the unit when the r emote party in an
    outside call has disconnected from the line.  For example, if an outside
    call is placed on hold and during that time the outside party hangs up, the
    system will know to release the line.  The IPS supports two types of
    signaling.  With Clear Forward signaling, used mostly in the USA, the
    Central Office removes the battery feed from the Tip and Ring lines to
    signal that the remote party has disconnected.  With Polarity Reversal
    signaling, the Central office reverses the polarity of the Tip and Ring
    signals to inform the unit when a connection has been completed and
    when it has been disconnected.  If a disconnect signal is detected during
    an outside line conversation, the extension hears special tone (on for 1
    second, then 2 brief beeps, then the system dial tone) to indicate that the
    call has been disconnected.
    If you are being inappropriately disconnected from outside calls, disable
    both of these parameters.
    To Enable Polarty Reversal Detection:
    To Disable Polarity Reversal Detection:
    When Polarity Reversal detection is enabled, the IPS software will only
    store the details of an outgoing call into Call History memory if the first
    polarity reversal is received, indicating that the connection to the called
    party is made.  Thus if an outgoing call is made and the called phone
    rings for longer than 20 seconds but never answers, the call is not
    recorded.
    7844
    
    In the programming mode, enter “7844”.
    Pause for confirmation tone.  Hang up or
    continue with programming.
    7845
    
    In the programming mode, enter “7845”.
    Pause for confirmation tone.  Hang up or
    continue with programming. 
    						
    							Page 52
    To Enable Clear Forward Detection:
    To Disable Clear Forward Detection:
    There are 4 DIP switches on the Trunk Board of the 416 IPS (or 3 DIP
    switches on the main board of the 308 IPS) which must be set in the
    Up or Off position to allow Polarity Reversal to be detected or in the
    Down or On position to allow Clear Forwarding to be detected.
    If the DIP switches on the Trunk Board are set differently from the
    system software setting, improper operation will result.
    If the System Manager inadvertently configures the system to detect both
    the Polarity Reversal and the Clear Forwarding signals, the system
    software will look only for the Polarity Reversal signal.
    7820
    
    In the programming mode, enter “7820”.
    Pause for confirmation tone.  Hang up or
    continue with programming.
    7821
    
    In the programming mode, enter “7821”.
    Pause for confirmation tone.  Hang up or
    continue with programming. 
    						
    							Page 53
    Metering Pulse Detection
    Some Central Office switches (mostly outside of the USA) send 12 KHz
    or 16 KHz metering pulses to indicate to the system that a unit of
    connection time has been used.  These pulses can be counted by the IPS
    and appear as part of the Call History record output.  If your unit is
    equipped with the metering pulse detection hardware, this command will
    enable the detection of the metering pulses.
    To Enable metering:
    To Disable metering:
    Metering Pulse Frequency
    If metering is enabled, you must select either 12 KHz or 16 KHz as the
    frequency to be detected.
    To select 16 KHz as the metering frequency:
    To select 12 KHz as the metering frequency:
    7816
    
    In the programming mode, enter “7816”.
    Pause for confirmation tone.  Hang up or
    continue with programming.
    7817
    
    In the programming mode, enter “7817”.
    Pause for confirmation tone.  Hang up or
    continue with programming.
    7818
    
    In the programming mode, enter “7818”.
    Pause for confirmation tone.  Hang up or
    continue with programming.
    7819
    
    In the programming mode, enter “7819”.
    Pause for confirmation tone.  Hang up or
    continue with programming. 
    						
    							Page 54
    Caller ID
    If your IPS is equipped with the optional Caller ID feature, this
    parameter should be enabled to allow the IPS to capture the Caller ID
    data sent by the Central Office switch between the first and second ring
    of an incoming call.  This information will be output on the RS232C port
    of the system to a computer equipped with appropriate translation and
    display software.  The RS232 port must be in the “Features Mode” to
    allow the information to be output normally.  If your IPS is equipped
    with the CAT version of the software, the RS232 port must be in
    “System Mode” to allow the information to be transmitted via the CAT
    interface (see “RS232C Port - Choosing the Operating Mode”, page 83
    and “Computer Aided Telephony (CAT) Software”, page 86).
    To enable Caller ID detection:
    To disable Caller ID detection:
    It is also possible to display the Caller ID information on the LCD screen
    of the Key Phones.  The BK-416 EX series of key phones can display the
    incoming call number while the IVT-16 series of key phones can display
    both na me and number.
    In some office situations, it may not be desirable to allow all key phones
    to display and keep a record of the Caller ID information describing the
    name and number of incoming callers.  A new parameter has been added
    to instruct the IVT-16D key phone as to whether it will display the Caller
    ID infor mation as it is sent from the Central Office a nd keep a Caller ID
    history in memor y.  See “Programming the Extensions”, page 11.
    7828
    
    In the programming mode, enter “7828”.
    Pause for confirmation tone.  Hang up or
    continue with programming.
    7829
    
    In the programming mode, enter “7829”.
    Pause for confirmation tone.  Hang up or
    continue with programming. 
    						
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