IPS 308/416 Revision 4 System Guide
Have a look at the manual IPS 308/416 Revision 4 System Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 3 IPS manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Page 45 The following table gives an example of how to use this command. First dial “795” · then dial “01 03 04 11”Hunt Group #2: Extension #1, #3, #4, #11 · then dial “05 06 06 06”Hunt Group #3: Extension #5, #6 · then dial “12 13 14 14”Hunt Group #4: Extension #12, #13, #14 · then dial “00 00 00 00”Hunt Group #5: Extension #0 · then pause for the confirmation tone. Keep a record of your Hunt Groups in the following table: First dial “795”, then Hunt Group #2: Hunt Group #3: Hunt Group #4: Hunt Group #5:
Page 46 Day and Night Modes Automatic Day / Night Mode Switching The Operator Extension can ma nually switch the system into Night Mode by dialing “56” or into the Day Mode by dialing “57”. This comma nd is only valid if issued from the Day mode Operator extension (see “The Standard Incoming List - ” on page 21). It is also possible for the system to automatically switch from one mode to another at certain times of the day. To enable automatic switching between modes: To disable automatic switching between modes: If this automatic switching option is desired, the System Manager would need to inform the Daytime Operator of feature commands “56” and “57”, plus the feature functions. The IPS can be programmed to refrain from automatically switching into the Day Mode on days defined as weekends (Friday, Saturday, and/or Sunday). Ther e may be times you want to temporarily disable automatic switching into the Day Mode on other days due to holida ys and long weekends. You can enter the manual switching commands (“56” and “57” from the Day Mode Operator’s extension) which disables automatic switching. At a later time you can re-enable automatic switching to return to your normal schedule. 7826 In the programming mode, enter “7826”. Pause for confirmation tone. 7827 In the programming mode, enter “7827”. Pause for confirmation tone.
Page 47 Automatic Day / Night Mode Switching Times When the automatic Day/Night switching is enabled, the command to specify the switching times are as follows: 0 Disable switching into Day mode on Friday, Saturday and Sunday. 1 Enable Day mode on Sunday only. 2 Enable Day mode on Saturday only. 3 Enable Day mode on Sunday and Saturday only. * 4 Enable Day mode on Friday only. 5 Enable Day mode on Friday and Sunday. 6 Enable Day mode on Friday and Saturday only. 7 Enable Day mode on Friday, Saturday and Sunday only. 794 In the programming mode, enter “794”. Enter the desired 4 digits to specify the hour (‘00’ to ‘23’) and the minute (‘00’ to ‘59’) at which the system switches into the Night Mode. Enter the desired 4 digits to specify the hour (‘00’ to ‘23’) and the minute (‘00’ to ‘59’) at which the system switches into the Day Mode. Enter the digit that specifies the weekend day/days during which automatic switching into the day mode is enabled. Pause for confirmation tone. Hang up or continue programming.
Page 48 If Automatic Day/Night Switching is enabled, the IPS will automatically determine (upon power up or Switching time changes) whether it should be in the Da y or Night mode. For proper operation, it is necessary that the time specified for switching into the Day mode must be earlier in the day than the time specified for switching into the Night mode. Otherwise, improper operation will r esult. If the Operator enters the “56” or “57” command to manually change the operating mode, automatic switching will be disabled and must be re- enabled by the System Manager (if desired) by entering the “7826” comma nd from the S ystem Manager’s extension.
Page 49 Central Office Lines - Advanced Topics Tone or Pulse Dialing Details Each outside line can be set in the programming command to be a default tone (DTMF) or rotary (pulse) dialing type. During speed dialing or redialing, digits will be always be output in the tone mode if the outside line is set to tone. If the outside line is programmed to dial in the pulse mode, digits will be output as dial pulses until a star (‘*’) or a pound (#) is encountered. Dialing will then switch to the tone mode. The initial * or # digit will not be sent to the outside line. In a simple connection from an extension to an outside line, extensions with ordinary phones are treated differently than extensions with key phones. An ordinary phone can send either DTMF tones or pulses to the IPS. If the outside line is configured for tone dialing, the DTMF digits from the phone simply pass through the IPS to the outside line. If the phone sends pulses, the IPS will receive the entire digit and then output digit pulses onto the outside line using the pulse mode timing programmed by the System Manager (see “Pulse Dialing Timing”, page 90). Note that when an extension invokes the Last Number Redial command, the IPS will output DTMF tones since the outside line is configured for tone mode dialing, even if the extension originally dialed the number using pulse dia ling. If the outside line is configured for pulse dialing, the IPS can receive dial pulses from an ordinary phone and will receive each entire digit and then output digit pulses onto the outside line. If the phone is sending DTMF digits, the IPS will receive the DTMF digits and send dial pulses to the outside line. Note that the DTMF tones sent from the phone will be passed through to the outside line even though the IPS will also send dial pulses. The IPS will convert the DTMF tones into dial pulses until a * or a # digit is encounter ed which will disable pulses from being sent to the outside line for the duration of the call. For extensions connected to key phones, each key phone has a TONE/PULSE key, which causes a light on the phone to be lit, if the phone is in the pulse mode. In the pulse mode, digits pressed are sent to the IPS in computer code and the IPS will send the equivalent dial pulses to the outside line. Thus, unlike with an ordinary phone, DTMF tones
Page 50 are not passed through to the outside line before the dial pulses are sent. In the tone mode, the phone sends the DTMF tones which are simply passed through the unit to the outside line. Note that the default dialing mode set for the outside line only affects speed dialing and redialing operations. If a key phone sends a DTMF tone to an outside line which is configured to operate in the pulse mode, the IPS will only pass the DTMF digit dialed and will not send dial pulses. The PAUSE key on the key phone can be pressed during dialing which will insert a 2-second pause during a subsequent Last Number Redial.
Page 51 Disconnect Supervision: Polarity Reversal / Clear Forwarding Some Central Office switches signal the unit when the r emote party in an outside call has disconnected from the line. For example, if an outside call is placed on hold and during that time the outside party hangs up, the system will know to release the line. The IPS supports two types of signaling. With Clear Forward signaling, used mostly in the USA, the Central Office removes the battery feed from the Tip and Ring lines to signal that the remote party has disconnected. With Polarity Reversal signaling, the Central office reverses the polarity of the Tip and Ring signals to inform the unit when a connection has been completed and when it has been disconnected. If a disconnect signal is detected during an outside line conversation, the extension hears special tone (on for 1 second, then 2 brief beeps, then the system dial tone) to indicate that the call has been disconnected. If you are being inappropriately disconnected from outside calls, disable both of these parameters. To Enable Polarty Reversal Detection: To Disable Polarity Reversal Detection: When Polarity Reversal detection is enabled, the IPS software will only store the details of an outgoing call into Call History memory if the first polarity reversal is received, indicating that the connection to the called party is made. Thus if an outgoing call is made and the called phone rings for longer than 20 seconds but never answers, the call is not recorded. 7844 In the programming mode, enter “7844”. Pause for confirmation tone. Hang up or continue with programming. 7845 In the programming mode, enter “7845”. Pause for confirmation tone. Hang up or continue with programming.
Page 52 To Enable Clear Forward Detection: To Disable Clear Forward Detection: There are 4 DIP switches on the Trunk Board of the 416 IPS (or 3 DIP switches on the main board of the 308 IPS) which must be set in the Up or Off position to allow Polarity Reversal to be detected or in the Down or On position to allow Clear Forwarding to be detected. If the DIP switches on the Trunk Board are set differently from the system software setting, improper operation will result. If the System Manager inadvertently configures the system to detect both the Polarity Reversal and the Clear Forwarding signals, the system software will look only for the Polarity Reversal signal. 7820 In the programming mode, enter “7820”. Pause for confirmation tone. Hang up or continue with programming. 7821 In the programming mode, enter “7821”. Pause for confirmation tone. Hang up or continue with programming.
Page 53 Metering Pulse Detection Some Central Office switches (mostly outside of the USA) send 12 KHz or 16 KHz metering pulses to indicate to the system that a unit of connection time has been used. These pulses can be counted by the IPS and appear as part of the Call History record output. If your unit is equipped with the metering pulse detection hardware, this command will enable the detection of the metering pulses. To Enable metering: To Disable metering: Metering Pulse Frequency If metering is enabled, you must select either 12 KHz or 16 KHz as the frequency to be detected. To select 16 KHz as the metering frequency: To select 12 KHz as the metering frequency: 7816 In the programming mode, enter “7816”. Pause for confirmation tone. Hang up or continue with programming. 7817 In the programming mode, enter “7817”. Pause for confirmation tone. Hang up or continue with programming. 7818 In the programming mode, enter “7818”. Pause for confirmation tone. Hang up or continue with programming. 7819 In the programming mode, enter “7819”. Pause for confirmation tone. Hang up or continue with programming.
Page 54 Caller ID If your IPS is equipped with the optional Caller ID feature, this parameter should be enabled to allow the IPS to capture the Caller ID data sent by the Central Office switch between the first and second ring of an incoming call. This information will be output on the RS232C port of the system to a computer equipped with appropriate translation and display software. The RS232 port must be in the “Features Mode” to allow the information to be output normally. If your IPS is equipped with the CAT version of the software, the RS232 port must be in “System Mode” to allow the information to be transmitted via the CAT interface (see “RS232C Port - Choosing the Operating Mode”, page 83 and “Computer Aided Telephony (CAT) Software”, page 86). To enable Caller ID detection: To disable Caller ID detection: It is also possible to display the Caller ID information on the LCD screen of the Key Phones. The BK-416 EX series of key phones can display the incoming call number while the IVT-16 series of key phones can display both na me and number. In some office situations, it may not be desirable to allow all key phones to display and keep a record of the Caller ID information describing the name and number of incoming callers. A new parameter has been added to instruct the IVT-16D key phone as to whether it will display the Caller ID infor mation as it is sent from the Central Office a nd keep a Caller ID history in memor y. See “Programming the Extensions”, page 11. 7828 In the programming mode, enter “7828”. Pause for confirmation tone. Hang up or continue with programming. 7829 In the programming mode, enter “7829”. Pause for confirmation tone. Hang up or continue with programming.