IPS 308/416 For Use With Ivt-16/16d Key Phone Users Guide
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IPS 308 / 416 User’s Guide For Use with the IVT-16/16D Key Phone
i Table of Contents WELCOME TO YOUR IPS TELEPHONE SYSTEM................................1 N OTICE.............................................................................................................1 I NTRODUCTION.................................................................................................1 KEY PHONE EXTENSION..........................................................................2 KEY PHONE LAYOUT ................................................................................4 KEY PHONE FEATURE BUTTONS ...........................................................5 DSS (D IRECT STATION SELECTION) 100-115.....................................................6 C ENTRAL OFFICE (CO) LINES 1 – 4 ...................................................................6 D IAL PAD 0 – 9, Á, # .......................................................................................7 V OLUME Â AND VOLUME Á BUTTONS..............................................................8 G ROUP LISTENING MODE..................................................................................8 LCD DISPLAY FEATURES.........................................................................9 F IRST DISPLAY AFTER POWER IS APPLIED..........................................................9 I NITIALIZATION DISPLAY...................................................................................9 I NACTIVE MODE DISPLAY................................................................................ 10 M ESSAGE WAITING DISPLAY........................................................................... 10 I NTERCOM CALLS RINGING AT YOUR EXTENSION............................................. 11 LCD DISPLAY OF CALL INFORMATION............................................. 12 I NCOMING CALLER ID MESSAGE..................................................................... 12 C URRENTLY CONNECTED CO LINE MESSAGE................................................... 12 CO C ALLS RINGING AT YOUR EXTENSION........................................................ 13 CO C ALLS BEING TRANSFERRED TO YOUR EXTENSION..................................... 14 CO C ALLS BEING PARKED AT YOUR EXTENSION.............................................. 14 CO C ALLS PLACED ON HOLD........................................................................... 15 C HECKING THE STATUS OF CO LINES............................................................... 15 R EVIEWING STORED CALLER ID INFORMATION................................................ 16 PROGRAMMING YOUR KEY PHONE ................................................... 17 E NTERING PROGRAMMING MODE.................................................................... 17 L EAVING PROGRAMMING MODE...................................................................... 17 R ING TONE SELECTION.................................................................................... 18 R ING VOLUME SELECTION............................................................................... 19 H EADSET MODE.............................................................................................. 20 LCD C ONTRAST SELECTION............................................................................ 21 D ISPLAY NAME............................................................................................... 22
ii C ALLER ID FORMAT SELECTION...................................................................... 23 P ROGRAMMABLE KEYS.................................................................................... 24 R ESET ALL PARAMETERS TO DEFAULT VALUES................................................ 26 INTERCOM CALLS ................................................................................... 27 C AMP ON - BUSY EXTENSION.......................................................................... 28 C ALL PICK UP - INTERCOM.............................................................................. 29 E XTENSION HUNT GROUPS.............................................................................. 29 OUTSIDE CALLS....................................................................................... 31 S WITCH-HOOK TO THE CENTRAL OFFICE.......................................................... 32 C AMP ON - CO LINE........................................................................................ 33 A UTO REDIAL................................................................................................. 34 C ALL PICK UP - OUTSIDE LINE......................................................................... 34 CALL HOLDING........................................................................................ 35 R EMINDER FEATURE........................................................................................ 35 R ETRIEVING A CALL ON HOLD......................................................................... 35 CALL TRANSFERRING............................................................................ 36 CONFERENCE CALLING ......................................................................... 39 1 O UTSIDE LINE, 2 EXTENSIONS...................................................................... 39 2 O UTSIDE LINES, 1 EXTENSION...................................................................... 40 SPECIAL FEATURES................................................................................. 41 C ALL FORWARDING........................................................................................ 41 C ALL FOLLOW ME.......................................................................................... 42 C ALL BARRING OVERRIDE / SYSTEM................................................................ 43 O UTSIDE CALL RESTRICTION (EXTENSION) ...................................................... 44 O UTSIDE CALL RESTRICTION (PASSWORD) ....................................................... 45 P AGING - EXTERNAL / GROUPS #1 AND #2........................................................ 46 M ESSAGE WAITING LAMP/TONE...................................................................... 47 D O NOT DISTURB............................................................................................ 48 A LARM CLOCK................................................................................................ 49 E MERGENCY ALARM....................................................................................... 50 SPEED DIAL NUMBERS........................................................................... 51 S YSTEM / SPEED DIAL NUMBERS...................................................................... 51 P ERSONAL / SPEED DIAL NUMBERS.................................................................. 51 C ODES FOR PERSONAL SPEED DIAL NUMBERS.................................................. 53
iii GUIDE TO TONE PATTERNS.................................................................. 54 COMMAND SUMMARY............................................................................ 56
Page 1 Welcome to Your IPS Telephone System Notice The IPS 308/416 Telephone System is shipped with all extensions configured for ordinary phones. The key phone that is described in this User’s Guide will not work correctly until the system is properly configured by the System Administrator. Introduction This User’s Guide provides easy-to-follow instructions for the many useful and flexible features of the IVT-16 series of key phones for use with the IPS 308/416 Telephone Systems. The difference in features between the various models are shown in the following table: Model Features IVT-16 Basic 52-key telephone with buttons and indicators for each extension and outside line. This phone provides speakerphone capability, message waiting display, and many other features. IVT-16D All the features of the IVT-16 plus an LCD display capable of displaying system status messages and Caller ID information. One person in your office should be designated as the System Administrator. This should be the person who configured and programmed your system, and who is in possession of the System Guide. Some pages in this guide refer you to the System Administrator for more information. It is suggested that you take some time to read through this User’s Guide. Try out each of the features discussed. Practice using common features such as “Hold” and “Transfer” as this will help you feel more comfortable using and understanding the many features available to you. It will also help you understand the different signals that your phone gives to indicate that someone else has “Parked” or “Transferred” a call to you, etc. It is also suggested that you develop and keep a “Command Summary” for the
Page 2 features you use most beside your key phone. This “Command Summary” should summarize the keys to press for each feature. Key Phone Extension Ordinary phones, key phones, door phones, and FAX machines/modems can be attached to any extension on the IPS. This User’s Guide describes features as utilized with a key phone with other system features set to Default. With a key phone and the applicable Default settings, Intercom dial tone is provided when you go off-hook. To access Central Office (CO) or outside lines you need to press one of the CO line keys (see Page 6). It is possible for the System Administrator to configure the system such that you are automatically connected to an available CO line when you go off-hook. In this case, you need to perform a switch-hook to get Intercom dial tone and to use other key phone features. Before going through the features of this User’s Guide, lift your handset to see which of these two off-hook conditions applies at your extension. If you are able to go off-hook and immediately dial an outside line and connect, it is likely that your System Administrator has opted for automatic CO line access. How to Switch-hook If your extension is set to automatically access a CO line when you lift the handset, then a switch-hook is required before using the DSS keys (see Page 6) to place intercom calls and before using some of the key phone feature keys. To perform a switch-hook, simply depress the switch-hook button (i.e., the button in the phone cradle that is also used to disconnect the line) for about half a second.
Page 4 KEY PHONE LAYOUT Note : The above layout is the IVT-16D model. The IVT-16 is identical except for the fact that it has no LCD (Liquid Crystal Display).