Inter-Tel Encore Installation, Programming And Maintenance Version 4 Manual

Page 8-1
Replacement Parts
ENCORE MANUAL, Issue 4.0 
– July 2002
PA RT S
8
Replacement Parts
CONTENTS PAGE
1. Introduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
2. Ordering Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-2
3. Basic Systems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-2
4. Parts...

Page 8-2
Replacement Parts
ENCORE MANUAL, Issue 4.0 
– July 2002
Introduction
1. INTRODUCTION
1.1This section provides the information necessary to order and stock replacement parts
for the Inter-Tel Encore System.
2. ORDERING PROCEDURE
2.1When ordering equipment for the Inter-Tel Encore System, provide the following infor-
mation to the order processing clerk:
•Company name
•Purchase order number
•Required date of shipment
•Part number(s) of equipment ordered
•Quantity required
3. BASIC SYSTEMS
3.1The...

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Replacement Parts
ENCORE MANUAL, Issue 4.0 
– July 2002
Parts List
PA RT S
8
4. PARTS LIST
4.1The following table lists all available system components with their part numbers.
Table 8-1: 
System Components and Related Part Numbers
ITEMMAX PER SYSTEMPART NMBER
Line Card4618.2100
Extension Card2618.2200
Voice Module:
     English Prompts
     French Prompts
     Spanish Prompts
1
618.2310
618.2311
618.2312
Courtesy Service Language Card:  
     English
     French
     Spanish
1
618.2500...

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Replacement Parts
ENCORE MANUAL, Issue 4.0 
– July 2002
Parts List 

Page 1
Index
ENCORE MANUAL, Issue 4.0 
– July 2002
INDEX
I
Index
Symbols
911, sending extension with  4-15
A
Access
line  5-29
PBX  5-30
Access Groups  5-31
Adapter  5-3
Alarm Call  6-11
Alarm Report Time  6-12
Alarm Self-Test  6-11
Alarm Threshold  6-13
Alternative Call Routing  3-9,  4-29,  4-39
Alternative Routing  5-34–5-35,  5-49
Answering Machine  3-20,  3-45,  4-39,  5-31
lines  4-28
Area Codes  5-32
Automated Attendant  3-19,  4-30,  4-39,  5-31,  5-49
Automatic Fault Detection  6-11
B
Busy...

Page  2
Index
ENCORE MANUAL, Issue 4.0 
– July 2002
Day/Night Mode  3-5,  3-44
Default Settings for Keys  5-24,  5-25
Defective Unit Return Policy  7-6
Deferred Mode  5-7
Detection
automatic fault  6-11
program caller ID  5-41
Diagnostics  7-6
Dial Tone  3-20
Dial Up Centers  6-12
Dial-Pulse Signaling  3-5
Digit Codes  5-34
Display  3-11
language  3-14
Display Keys  3-12
Display Messages  3-39
Do Not Disturb  3-40
Door Open  3-17
Door Restrict  5-21
Doorphone  2-27,  3-17,  4-13,  5-38
calls  3-17...

Page 3
Index
ENCORE MANUAL, Issue 4.0 
– July 2002
INDEX
I
I
Incoming Access Only  5-31
Incoming Calls  7-3
ringing  4-25
Incoming Ringing  3-5,  4-37,  5-28,  5-47
Incoming-Only Lines  4-26,  4-38
Initiate System Tests  6-10
Installation
checklist  2-3
completing  2-32
planning  2-4
Intercom Calls  3-24,  3-37,  4-19
Internal Calls  3-23,  3-24,  7-3
placing  3-24
placing/receiving  3-24
receiving  3-24
troubleshooting  7-3
Internal Paging  3-36,  3-37
Intrude  3-44
K
Key Confirmation  5-21
Key Service...

Page  4
Index
ENCORE MANUAL, Issue 4.0 
– July 2002
Night Service  5-38
No Call Logging  5-20
No Trunk-To-Trunk  5-20
Numbers
Caller ID detection  5-41–5-42
equipped lines and telephone  5-48
personal speed dial  5-23
service center  6-12
system speed dial  5-42,  5-51
O
Operation with a Parent PBX  3-9
Operator Extension  3-44
feature codes  3-4
Operator-Only Codes  3-4
Optional Equipment  2-26
Optional Settings  5-32
Options Menu  5-5
Ordering Procedure  8-2
Outgoing Access Groups  5-31
Outgoing Calls...

Page 5
Index
ENCORE MANUAL, Issue 4.0 
– July 2002
INDEX
I
Ringing  3-5,  4-37,  5-47
incoming  5-28,  5-47
tones  3-15
Ringing Call Light  3-13
RMS
connection, setting up  5-8
deferred mode  5-7
extensions, programming  5-16–5-26
call handling and extension name  5-17
class of service and pickup groups  5-18–5-19
extension settings  5-19–5-21
keys, reset to default  5-24–5-25
personal speed dial  5-23
phone status  5-26
port swapping  5-22
KSU, connecting to  5-9
line programming  5-27–5-35
hunt groups...

Page  6
Index
ENCORE MANUAL, Issue 4.0 
– July 2002
Tests
initiate  6-10
read  6-10
system  6-10
Text Entry  3-13
Thresholds for alarms  6-13
Time  4-7
Time and Date  5-43
Timers  4-12,  4-32,  5-50
system  5-50,  6-13
user  5-39
Toll Restriction  3-6
classes of service  3-6
speed dial override  4-20
Tone Dialing  4-31,  5-32
Tone Protection  5-20
Tones  3-20
Tools and Supplies  2-6
Tools Needed  2-6
Trace  6-8
Transfer  3-32
external  3-32
internal  3-32
recalls  3-32
reverse  3-29
to voicemail  3-33...