Inter-Tel Axxess Analog Keyset And Axxessory Talk Voice Mail Guide

INTERCOM CALLS
7AXXESS Analog Keyset and AXXESSORY Talk Guide
Receiving Intercom Calls
The Basics
To receive an intercom call that comes in through your speakerphone:
—Respond handsfree OR lift the handset for privacy. 
To receive a ringing (non-handsfree) intercom call:
—Lift the handset for privacy OR press  or  to respond handsfree.
Options
To disable your phone’s handsfree answering feature and make all incoming calls
ring until you answer them:
—With the handset in the cradle, dial  . (Repeat this...

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OUTSIDE CALLS
AXXESS Analog Keyset and AXXESSORY Talk Guide
OUTSIDE CALLS
Placing Outside Calls
The Basics
To place an outside call:
—With or without the handset lifted, press  .
—Dial the desired number. (If you see a request for an account code and hear a sin-
gle progress tone, you must dial an account code before you can place your call.)
—When finished with the call, hang up. 
Note To make an emergency call, simply dial   to automatically place a call
to the preset emergency number. (You do not...

OUTSIDE CALLS
9AXXESS Analog Keyset and AXXESSORY Talk Guide
Answering Outside Calls
The Basics
—Lift the handset OR press  .
Options
Depending on how your system is programmed, you may be able to use one of the
following methods instead of pressing the ANSWER key:
—Press the flashing CALL key, if you have one.
—Press the flashing LINE key, if you have one.
To pick up (reverse transfer) a call that is ringing or holding at another phone:
—Lift the handset and dial  .
—Dial the extension number where the...

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OUTSIDE CALLS
AXXESS Analog Keyset and AXXESSORY Talk Guide
Call Screening
This feature is available only if your telephone system is equipped with an AXXES-
SORY Talk voice processing unit. The call screening “Transfer Method” options can
be programmed through your voice mailbox (see page 39). Depending on the Transfer
Method programmed for your phone, transferred calls from AXXESSORY Talk may
be unannounced (as usual), or one of the following may occur:
•“Announce Only” Calls: Before Voice Mail...

PLACING CALLS ON HOLD
11AXXESS Analog Keyset and AXXESSORY Talk Guide
Displaying The Outside Party’s Name
When you enter the following feature code, while connected to an outside call with
Caller ID, the display will switch between the caller’s name and number. If there is no
outside party name available, the display shows “CANNOT ACCESS FEATURE.”
To show the outside party’s name:
—Press   and dial  .
Performing A “Hookflash” During A Call
A timed hookflash (a quick hang up and release) may be required...

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USING THE SPEAKER AND MICROPHONE
AXXESS Analog Keyset and AXXESSORY Talk Guide
USING THE SPEAKER AND MICROPHONE
Muting The Microphone
To mute the microphone so that you can hear the other party but they cannot hear
you (this does not put them on hold):
—Press .
—To return to the call, press  .
“Group Listen” Using The Speaker
The “Group Listen” feature allows you to transmit a conversation over the speaker
while using a handset or headset. This allows other people in the room to listen to the...

PLACING CONFERENCE CALLS
13AXXESS Analog Keyset and AXXESSORY Talk Guide
PLACING CONFERENCE CALLS
You can establish multi-party conference calls without operator assistance. You can
place any combination of up to three intercom or outside parties in the conference.
The Basics
—While on the first call, press   to put the call on hold. 
—Place another intercom or outside call. Place it on hold by pressing the flashing
. (If necessary, repeat this step to place one more call on hold.)
—Press the flashing...

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USING THE MESSAGE KEY
AXXESS Analog Keyset and AXXESSORY Talk Guide
USING THE MESSAGE KEY
If you call a phone that is busy, does not answer, or is in do-not-disturb, you can use
the Messaging feature to let the other person know you called. 
To signal that a message is waiting, a keyset’s MSG key flashes and the display shows
the number of waiting messages. (If you leave a message for a single-line set, the user
will hear six short tones after lifting the handset or pressing the hookswitch.) 
There...

USING THE MESSAGE KEY
15AXXESS Analog Keyset and AXXESSORY Talk Guide
Receiving Messages
The Basics
When you see a flashing MSG key:
—Lift the handset and press the flashing  . A call is automatically placed to
the phone or message center that left the displayed message.
Options
To select the message you want to answer first (display keysets only):
—If your MSG key is flashing, one or more messages are waiting. With the handset
in the cradle, press 
 repeatedly to view your waiting messages.
—When the...

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TRANSFERRING CALLS
AXXESS Analog Keyset and AXXESSORY Talk Guide
TRANSFERRING CALLS
Transferring To Another Extension
—To transfer so that the call rings at the other phone: Press .
To transfer so that the call is on hold at the other phone: Press  and dial
press 
.
—Dial the desired extension number.
—Wait for an answer, announce the call, and then hang up to complete the transfer. 
—If the number is busy, there is no answer, or the transfer is refused, return to the
caller being transferred by...