HP Z800 Owners Manual

							D Locating HP resources
This section provides information on the following HP resources for your workstation:
Topics
Product information on page 230
●HP Cool Tools
●Regulatory information
●Accessories
●System board
●Serial number and Certificate of Authenticity labels
●Linux
Product support on page 231
●Additional information
●Technical support
●Business Support Center
●IT Resource Center
●HP Service Center
●HP Business and IT Services
●Warranty information
Product documentation on page 232
●User and third-party documentation, and white papers
●Product notifications
●QuickSpecs
●Customer Advisories, Security Bulletins, Notices
Product diagnostics on page 233
●Documentation and Diagnostics CD
●Diagnostics tools
●Audible beeps and LED code definitions
●Web-based support tools
Product updates on page 234
●Software, BIOS, and driver updates
●Operating system reinstallation
●Operating system
ENWW229 
						

							Product information
Table D-1  Product information
TopicLocation
HP Cool ToolsMost HP Microsoft Windows workstations are preloaded
with additional software that is not automatically installed
during first boot. Additionally, a number of valuable tools on
your workstation are preinstalled that may enhance system
performance. To access or learn more about these
applications, choose one of the following options:
●Click the HP Cool Tools icon on the desktop, or
●Open the HP Cool Tools folder by selecting Start >
All Programs > HP Cool Tools.
To learn more about these applications, click HP Cool
Tools—Learn More.
To install or launch the applications, click the appropriate
application icon.
Regulatory informationRefer to the Safety & Regulatory Information guide on the
Documentation and Diagnostics CD for product Class
information. You can also refer to the label on the
workstation chassis.
AccessoriesFor complete and current information on supported
accessories and components, visit 
http://www.hp.com/go/
workstations.
System boardA diagram of the system board is located on the inside of
the side access panel. Also, additional information is located
in the Maintenance and Service Guide on the Web at
http://www.hp.com/support/workstation_manuals/.
Serial number and Certificate of
Authenticity (COA) labels (if
applicable)Serial number labels are on the top panel, or on the side of
the unit at the rear, depending on the workstation model.
The COA label is generally located on the top or side panel
near the serial number label. Some workstations have this
label on the bottom of the unit.
Linux For information on running Linux on HP workstations, visit
http://www.hp.com/linux/.
230 Appendix D   Locating HP resources ENWW 
						

							Product support
Table D-2  Product support
TopicLocation
Additional informationFor online access to technical support information and tools,
visit 
http://www.hp.com/go/workstationsupport.
Support resources include Web-based troubleshooting
tools, technical knowledge databases, driver and patch
downloads, online communities, and proactive notification
services.
The following communication and diagnostic tools are also
available:
●Instant Chat
●Instant Support
●Diagnose Problem
Refer to 
Instant Support and Active Chat on page 170 for
more information on how to receive support.
Technical supportBefore you call technical support, see Calling technical
support on page 165 for a listing of information you need to
have available before you call.
For a listing of all worldwide technical support phone
numbers, visit 
http://www.hp.com/support/, select your
region, and click Contact HP in the upper-left corner.
Business Support Center (BSC)For software/driver downloads, warranty information,
single-topic documents, user manuals, or service manuals,
visit 
http://www.hp.com/go/bizsupport.
IT Resource Center (ITRC)Visit http://www.itrc.hp.com/ for a searchable knowledge
base for IT professionals.
HP Business and IT Services.For business and IT information, visit http://www.hp.com/
hps/.
HP Hardware Support ServicesFor hardware service information, visit http://www.hp.com/
hps/hardware/.
Warranty information To locate base warranty information, visithttp://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, visit 
http://www.hp.com/go/
lookuptool.
To extend a standard product warranty, visit
http://www.hp.com/hps/carepack. HP Care Pack Services
offer upgraded service levels to extend and expand a
standard product warranty.
ENWWProduct support 231 
						

							Product documentation
Table D-3  Product documentation
TopicLocation
HP user documentation, white
papers, and third-party
documentationFor the latest online documentation, visit
http://www.hp.com/support/workstation_manuals. These
include this User Guide and the Maintenance and Service
Guide.
Product notificationsSubscribers Choice is an HP program that allows you to
sign up to receive driver and software alerts, proactive
change notifications (PCNs), the HP newsletter, customer
advisories, and more. Sign up at 
http://www.hp.com/go/subscriberschoice/.
Customer advisories and product change notifications are
also available on 
http://www.hp.com/go/bizsupport/.
Workstation QuickSpecsThe Product Bulletin contains QuickSpecs for HP
Workstations. QuickSpecs provide an overall specification
review of your product. It includes information about its
features including the operating system, power supply,
memory, CPU, and many other components of the system.
To access the QuickSpecs, visit 
http://www.hp.com/go/
productbulletin/.
Customer Advisories, Security
Bulletins, and NoticesTo find advisories, bulletins, and notices:
1.Visit 
http://www.hp.com/go/workstationsupport.
2.Select the desired product.
3.From the Resources section, select See more…
4.Use the scroll bar to select Customer Advisories,
Customer Bulletins, or Customer Notices.
232 Appendix D   Locating HP resources ENWW 
						

							Product diagnostics
Table D-4  Product diagnostics
TopicLocation
Documentation and Diagnostics CD
contentsThe Documentation and Diagnostics CD includes:
●Warranty Booklet
●User Guide
●Maintenance and Service Guide (Web only link)
●Safety and Comfort Guide
●Safety & Regulatory Information Guide
●User task-specific instructions
Diagnostics toolsThe HP Vision Field Diagnostics utility can be downloaded
from the HP Web site. To use this utility, see 
Self-troubleshooting with HP Vision Field Diagnostics
on page 183
Audible beep and LED code
definitionsRefer to Diagnostic LED and audible (beep) codes
on page 191 for detailed information about beep and Light
Emitting Diode (LED) codes applicable to the workstation.
ENWWProduct diagnostics 233 
						

							Product updates
Table D-5  Product updates
TopicLocation
Software, BIOS, and driver
updatesVerify that you have the latest drivers for your system by
visiting 
http://www.hp.com/go/workstationsupport.
To locate the current workstation BIOS on your Microsoft
Windows workstation, select Start>Help and Support>Pick a
Task>Use Tools to view...>Tools>My Computer
Information>View general system information....
Operating system For information on operating systems supported on HP
workstations, visit http://www.hp.com/go/wsos.
234 Appendix D   Locating HP resources ENWW 
						

							Index
A
Appendices
Connector pins iii
System board designators iii
B
BIOS
Determining version vi
Updating vi
BIOS ROM vi
C
Clearing and resetting CMOS xi
Computer Setup (F10) Utility
Menu description vi
Configuring RAID devices
SAS RAID xi
SATA RAID xi
Connector pins
Audio line-in 217
Audio line-out 217
CPU fans 223
CPU power 221
DASH/I-USB2 222
Display port 220
DVI-I 219
Ethernet 215
FDD 224
Front fan 1 223
Front fan 2 223
Graphics aux. power 222
HDD bay power 221
Headphone 217
I-USB1 1x5 222
IEEE-1394a 216
Keyboard 215
Main power cable 220
Memory power cable 221
Microphone 216
Mouse 215
Rear fans 223
SAS drive 218
SATA drive 217
Serial 216USB 216
VGA 219
D
Diagnostic codes and errors
LED and beep codes xi
LED colors xi
POST errors xi
Diagnostics and troubleshooting
Diagnosis guidelines x
HP Vision Field Diagnostics xi
Locating ID labels x
Locating warranty info x
Drivers
Installing v
Updating v,  vi
H
HP Backup and Recovery vi
HP resources
Locating iii
Product diagnostics xii
Product documentation xii
Product information xii
Product support xii
Product updates xii
Web links xii
M
Microsoft Windows
Setting up v
Transferring files v
monitor
Windows x
N
Novell SLED
Restoring vi
Setting up vi
O
Operating system setup
Microsoft Windows v
Red Hat Linux vOperating system setup; Novell
SLED vi
P
Password security
Configuring passwords xi
Resetting password jumper xi
Power supply
Currents v
Heat dissipation v
Power consumption v
Resetting power supply v
Specifications v
System fans v
Voltages v
Product features
Front panel components v
Physical characteristics v
Rear panel components v
Product overview
Workstation description v
Workstation features v
Workstation specifications v
R
Red Hat Linux
Setting up v
Replacing components
Access panel viii
Airflow guide viii
Battery x
cable lock viii
Choosing a card slot ix
Component locations viii
CPU x
CPU heatsink x
Disassembly order viii
Expansion card guide/front fan
holder ix
expansion card support viii
Front bezel viii
Front panel I/O cable viii
Hard disk drive ix
ENWW
Index 235 
						

							Installing a second front system
fan ix
Memory ix
Memory fans ix
Optical bay filler tray viii
Optical disk drive ix
PCI card x
PCIe card x
Power connections viii
Power supply viii
power switch cable
assembly viii
Predisassembly viii
right side panel viii
Self-repair viii
Service considerations vii
side access panel sensor viii
Slot identification ix
Slot load optical disk drive ix
Speaker viii
System board x
System fans ix
RestorePlus! vi
Restoring the operating system
Restore methods vi
Windows Vista vi
Windows XP vi
S
Software
Ordering vi
Support
Locating HP resources iii
U
Updating the workstation
First boot update vi
Updating drivers vi
Updating the BIOS vi
W
Windows operating system
monitor x
Windows Vista
Restoring vi
Setting up v
Windows XP
Restoring vi
Setting up vWorkstation management
Altiris Client Management
Solutions vi
Dual-state power button vii
FailSafe Boot Block ROM vii
Fault notification and
recovery vii
HP Client Manager
Software vi
HPQFlash vii
Initial configuration vi
Proactive Change
Notification vii
Remote ROM Flash vii
Remote system install vi
Replicating the setup vi
ROM Flash vii
Subscribers Choice vii
System Software Manager vi
Updating software vi
Workstation security vii
Workstation setup
Ensuring proper ventilation v
236 IndexENWW