HP Z800 Owners Manual
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Copyright Information © Copyright 2009 Hewlett-Packard Development Company, L.P.Warranty Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting and additional warranty. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.Trademark Credits Microsoft, Windows, and XP are U.S. registered trademarks of Microsoft Corporation in the U.S. and other countries. Intel is a trademark of Intel Corporation in the U.S. and other countries and are used under license. ENERGY STAR is a U.S. registered mark of the United States Environmental Protection Agency. 504632-001 First Edition, March 2009
About this guide This guide provides service and maintenance information for the HP 800 Workstation. It includes these topics: Guide topics Workstation overview on page 1 Setting up the operating system on page 18 Restoring the operating system on page 24 System management on page 30 Replacing components on page 62 Diagnostics and troubleshooting on page 164 Configuring RAID devices on page 202 Configuring password security and resetting CMOS on page 211 Connector pins on page 215 System board designators on page 225 Routine Care on page 227 Locating HP resources on page 229 ENWWiii
Table of contents 1 Workstation overview Description ........................................................................................................................................... 1 System board architecture ................................................................................................... 1 Processor technology .......................................................................................... 2 Memory technology ............................................................................................. 2 Graphics .............................................................................................................. 2 Expansion card slots ........................................................................................... 2 Addition features ................................................................................................. 2 Workstation components ..................................................................................................... 3 Chassis components ........................................................................................... 4 Front panel components ..................................................................................... 5 Rear panel components ...................................................................................... 6 Specifications ....................................................................................................................................... 7 Physical characteristics ....................................................................................................... 7 Environmental specifications ............................................................................................... 8 Power supply description ..................................................................................................... 9 Power supply voltages ........................................................................................ 9 Power supply currents ....................................................................................... 10 Power supply specifications .............................................................................. 11 Power consumption and heat dissipation .......................................................... 11 System fans ..................................................................................................... 12 Resetting the power supply .............................................................................. 12 Ensuring proper ventilation ................................................................................................ 13 Features ............................................................................................................................................. 13 ENERGY STAR Qualification ............................................................................................ 15 EUP compliance mode ...................................................................................................... 16 Enabling EUP compliance mode ....................................................................... 16 Disabling EUP compliance mode ...................................................................... 16 Accessibility ....................................................................................................................... 16 Hyper-threading ................................................................................................................. 17 Intel Turbo Boost Technology ............................................................................................ 17 HP Cool Tools .................................................................................................................... 17 2 Setting up the operating system Setting up the Microsoft operating system ......................................................................................... 19 Installing or upgrading device drivers ................................................................................ 19 Transferring files and settings to your Windows workstation ............................................. 19 Setting up Red Hat Enterprise Linux .................................................................................................. 20 ENWWv
Installing with the HP driver CD ......................................................................................... 20 Installing and customizing Red Hat-enabled workstations ................................................ 21 Verifying hardware compatibility ....................................................................... 21 Setting up Novell SLED ...................................................................................................................... 21 Updating the workstation .................................................................................................................... 21 Updating the workstation after first boot ............................................................................ 21 Upgrading the BIOS ........................................................................................................... 21 Determining current BIOS ................................................................................. 22 Upgrading BIOS ................................................................................................ 23 Upgrading device drivers ................................................................................................... 23 3 Restoring the operating system Restore methods ................................................................................................................................ 24 Ordering backup software .................................................................................................................. 25 Restoring Windows Vista ................................................................................................................... 25 Ordering the RestorePlus! media ...................................................................................... 25 Restoring the operating system ......................................................................................... 25 Restoring Windows XP Professional .................................................................................................. 26 Creating RestorePlus! media ............................................................................................. 26 Creating HP Backup and Recovery (HPBR) media ........................................................... 27 Restoring the operating system ......................................................................................... 28 Using RestorePlus! ........................................................................................... 28 Using HPBR ..................................................................................................... 28 Using the recovery partition .............................................................................. 28 Restoring Novell SLED ....................................................................................................................... 28 Creating restore media ...................................................................................................... 28 4 System management BIOS ROM ......................................................................................................................................... 30 The Computer Setup (F10) Utility ....................................................................................................... 31 Computer Setup (F10) functionality ................................................................................... 31 Accessing the Computer Setup (F10) Utility ..................................................................... 33 The Computer Setup (F10) Utility menu ............................................................................ 34 Workstation management .................................................................................................................. 42 Initial workstation configuration and deployment ............................................................... 43 Installing a remote system ................................................................................................. 43 Replicating the setup ......................................................................................................... 44 Copying a setup configuration to a single workstation ...................................... 44 Copying a setup configuration to multiple workstations .................................... 45 Updating and managing software ...................................................................................... 46 HP Client Manager Software ............................................................................................. 46 Altiris Client Management Solutions .................................................................................. 46 System Software Manager ................................................................................................ 47 viENWW
Proactive Change Notification ........................................................................................... 47 Subscribers Choice ........................................................................................................... 47 ROM Flash ......................................................................................................................... 48 Remote ROM Flash .......................................................................................... 48 HPQFlash .......................................................................................................... 48 F10 Flash .......................................................................................................... 48 FailSafe Boot Block ROM .................................................................................................. 49 Recovering the workstation from Boot Block Recovery mode .......................... 49 Workstation security .......................................................................................................... 50 Asset tracking .................................................................................................... 50 SATA hard disk drive security ........................................................................... 51 DriveLock applications ...................................................................... 52 Using DriveLock ............................................................................... 52 Password security ............................................................................................. 54 Establishing a setup password using Computer Setup (F10) Utility ................................................................................................. 54 Establishing a power-on password using workstation setup ............ 55 Entering a power-on password ........................................................ 55 Entering a setup password ............................................................... 56 Changing a power-on or setup password ......................................... 56 Deleting a power-on or setup password ........................................... 57 National keyboard delimiter characters ............................................ 57 Clearing passwords .......................................................................... 58 Chassis security ................................................................................................ 58 Side access panel key lock .............................................................. 58 Side access panel sensor (Smart Cover Sensor) (optional) ............. 58 Cable lock (optional) ......................................................................... 59 Fault notification and recovery ........................................................................................... 60 Drive Protection System .................................................................................... 60 ECC fault prediction .......................................................................................... 60 Thermal sensors ............................................................................................... 60 Dual-state power button ..................................................................................................... 61 Changing the power button configuration ......................................................... 61 5 Replacing components Warnings and cautions ....................................................................................................................... 63 Service considerations ....................................................................................................................... 64 Cautions, warnings and safety precautions ....................................................................... 64 ESD information ................................................................................................................. 64 Generating static ............................................................................................... 64 Preventing ESD equipment damage ................................................................. 65 Personal grounding methods and equipment ................................................... 65 Grounding the work area ................................................................................................... 66 Recommended ESD prevention materials and equipment ................................................ 66 ENWWvii
Tools and software requirements ...................................................................................... 67 Special handling of components ........................................................................................ 67 Cables and connectors ..................................................................................... 67 Hard drives ........................................................................................................ 68 Lithium coin cell battery ..................................................................................... 68 Customer self-repair ........................................................................................................................... 68 Removing and installing components ................................................................................................. 69 Component locations ......................................................................................................... 70 Disassembly order ............................................................................................................. 72 Predisassembly procedures .............................................................................................. 73 Cable lock (optional) .......................................................................................................... 74 Side access panel .............................................................................................................. 75 Removing the side access panel ...................................................................... 75 Installing the side access panel ........................................................................ 75 Airflow guide ...................................................................................................................... 76 Removing the airflow guide ............................................................................... 76 Installing the airflow guide ................................................................................. 77 Expansion card support ..................................................................................................... 77 Removing the expansion card support .............................................................. 77 Installing the expansion card support ................................................................ 79 Right side panel ................................................................................................................. 80 Removing the right side panel ........................................................................... 80 Installing the right side panel ............................................................................. 80 Power supply ..................................................................................................................... 80 Removing the power supply .............................................................................. 80 Installing the power supply ................................................................................ 81 Speaker ............................................................................................................................. 81 Removing the speaker ...................................................................................... 81 Installing the speaker ........................................................................................ 82 Side access panel sensor (optional) .................................................................................. 82 Removing the side access panel sensor ........................................................... 82 Installing the side access panel sensor ............................................................. 83 Power connections ............................................................................................................ 84 Front bezel ......................................................................................................................... 85 Removing the front bezel .................................................................................. 85 Installing the front bezel .................................................................................... 85 Front panel I/O cable assembly ......................................................................................... 86 Removing the front panel I/O cable assembly .................................................. 86 Installing the front panel I/O cable assembly .................................................... 88 Power switch cable assembly ............................................................................................ 90 Removing the power switch cable assembly .................................................... 90 Installing the power switch cable assembly ...................................................... 91 Optical bay filler tray .......................................................................................................... 91 Removing a filler tray ........................................................................................ 91 viiiENWW
Installing a filler tray .......................................................................................... 93 Optical disk drive ............................................................................................................... 94 Removing an optical disk drive from the optical drive bay ................................ 94 Installing an optical disk drive in the optical drive bay ....................................... 96 Notice for Blu-ray optical drives ........................................................................ 98 Blu-ray movie playback .................................................................... 98 Blu-ray movie playback compatibility and update ............................. 98 Slot load optical disk drive (optional) ................................................................................. 99 Removing the slot load optical disk drive .......................................................... 99 Installing the slot load optical disk drive .......................................................... 102 Hard disk drive ................................................................................................................. 105 Removing a hard disk drive from the hard drive bay ....................................... 106 Installing a hard disk drive in the hard drive bay ............................................. 107 Hard disk drive cable configuration ................................................ 107 Installing a hard disk drive .............................................................. 108 Removing a hard disk drive from the slot load optical bay .............................. 111 Installing a hard disk drive in the slot load optical bay .................................... 115 Removing a hard disk drive from the optical drive bay ................................... 119 Installing a hard disk drive in the optical drive bay .......................................... 121 Installing dual SFF hard drives in the optical drive bay .................................. 123 Installing the hard drives ................................................................. 123 Configuring the cabling ................................................................... 125 Expansion card guide/front fan holder ............................................................................. 126 Removing the expansion card guide/front fan holder ...................................... 126 Installing the expansion card guide/front fan holder ........................................ 129 System fans ..................................................................................................................... 130 Removing the rear system fan assembly ........................................................ 130 Installing the rear system fan assembly .......................................................... 131 Installing a second front system fan ................................................................................ 132 Memory fans .................................................................................................................... 136 Removing the memory fans ............................................................................ 136 Installing the memory fans .............................................................................. 137 Memory ............................................................................................................................ 138 DIMM installation guidelines ........................................................................... 138 Supported DIMM configurations ...................................................................... 138 BIOS errors and warnings ............................................................................... 139 Removing a DIMM .......................................................................................... 140 Installing a DIMM ............................................................................................ 141 Required DIMM installation order ................................................... 141 Installing the DIMM ......................................................................... 142 Expansion card slot identification .................................................................................... 144 Expansion card slot description ...................................................................... 144 Expansion card configuration restrictions for power supplies ........................ 145 Choosing an expansion card slot ..................................................................................... 146 ENWWix
PCIe card ......................................................................................................................... 147 Removing a PCIe card .................................................................................... 147 Installing a PCIe card ...................................................................................... 148 PCI card ........................................................................................................................... 150 Removing a PCI card ...................................................................................... 150 Installing a PCI card ........................................................................................ 151 CPU heatsink ................................................................................................................... 153 Removing the CPU heatsink ........................................................................... 153 Installing the CPU heatsink ............................................................................. 155 CPU ................................................................................................................................. 157 Removing a CPU ............................................................................................ 157 Installing a CPU .............................................................................................. 158 System board ................................................................................................................... 159 Removing the system board ........................................................................... 159 Installing the system board ............................................................................. 161 Battery ............................................................................................................................. 161 Removing the battery ...................................................................................... 161 Installing the battery ........................................................................................ 163 Product recycling .............................................................................................................................. 163 6 Diagnostics and troubleshooting Calling technical support .................................................................................................................. 165 Locating ID labels ............................................................................................................................. 165 Locating warranty information .......................................................................................................... 166 Diagnosis guidelines ........................................................................................................................ 167 Diagnosis at startup ......................................................................................................... 167 Diagnosis during operation .............................................................................................. 168 Troubleshooting checklist ................................................................................................................. 168 HP troubleshooting resources and tools .......................................................................................... 170 HP Help and Support Center ........................................................................................... 170 E-support ......................................................................................................................... 170 Troubleshooting a problem ............................................................................. 170 Instant Support and Active Chat ..................................................................... 170 Customer Advisories, Customer and Security Bulletins, and Customer Notices ............................................................................................................ 171 Product Change Notifications .......................................................................... 171 Helpful hints ..................................................................................................................... 171 At startup ......................................................................................................... 171 During operation .............................................................................................. 172 Customizing the monitor display ..................................................................... 172 Troubleshooting scenarios and solutions ......................................................................................... 173 Solving minor problems ................................................................................................... 173 Solving power supply problems ....................................................................................... 174 Testing power supply ...................................................................................... 174 xENWW