HP Z800 Owners Manual

							Screen messageProbable causeRecommended action
518—Power supply wattage
insufficient for hardware
configurationWorkstation configuration requires
more power than the power supply can
provide.●Reduce the workstation power consumption.
●Replace the power supply with a high output
power supply.
601—Diskette Controller ErrorDiskette controller circuitry or diskette
drive circuitry incorrect.1.Run the Computer Setup (F10) utility.
2.Verify cabling and replace defective cables if
necessary.
3.Clear CMOS.
4.Replace the diskette drive.
5.Replace the system board.
605—Diskette Drive Type
ErrorMismatch in drive type.1.Run the Computer Setup (F10) Utility.
2.Disconnect any other diskette controller devices
(tape drives).
3.Clear the CMOS.
610—External Storage Device
FailureExternal storage device is not
detected, is improperly connected, or
is defective.1.Verify that the external device is present and
connected properly.
2.Replace the external device.
611—Primary Floppy Port
Address Assignment ConflictThe flexible disk drive is configured at
a previously assigned address.Select a new address for the flexible disk drive.
912—Computer Cover Has
Been Removed Since Last
System Start UpN/ANo action required.
913—Front 1394 Not
ConnectedFront 1394 device cable is
disconnected from the system board.Reconnect the 1394 cable and restart.
916—Power Button Not
ConnectedPower button cable is disconnected
from the system board.Reconnect the cable and restart.
917—Front Audio Not
ConnectedFront audio mechanism is missing or is
not connected.1.Reconnect or replace the front audio cable.
2.Reconnect or replace the front audio mechanism.
918—Front USB Not
ConnectedFront USB is missing or is not
connected.1.Reconnect the Front USB connector to the system
board.
2.Reconnect or replace the front USB mechanism.
920—Fatal error on QPI link XFatal error detected on QPI link x,
where x is 0 or 1. This type of error is
identified on the line following.Potential system board problem; contact HP Support.
921—Fatal error on QPI
Protocol link XFatal error detected in QPI link x
protocol, where x is 0 or 1. This type of
error is identified on the line following.Potential system board problem; contact HP Support.
922—Fatal error on PCIe slot
XFatal error occurred in the designated
slot.Move the card to a different slot. If the problem persists,
replace the card.
923—Fatal error on ESI port 0A fatal error occurred on ESI port 0.
slot.Verify that the ESI port device is connected and working
properly.
924—Fatal error on IOH core
XFatal error detected on IOH core x,
where x is 0 or 1. This type of error is
identified on the line following.Potential system board problem; contact HP Support.
Table 6-10  POST error messages  (continued)
ENWW Diagnostic codes and errors 199 
						

							Screen messageProbable causeRecommended action
925—Fatal error on IOH
miscellaneousFatal miscellaneous error detected on
IOH core x, where x is 0 or 1.Potential system board problem; contact HP Support.
926—Fatal error on IOH VtdFatal error detected in the Intel
Virtualization Technology.Potential system board problem; contact HP Support.
927—Fatal error on DIMM in
slot CPU X DIMM YFatal multibit ECC error detected on
the DIMM in the slot labeled CPU x
DIMM y (where x is 0 or 1 and y is 1 -
6), as labeled on the system board.Replace the DIMM in the identified slot.
928—Fatal machine check
detected on CPU XContact HP support.
1720—SMART Hard Drive
Detect Imminent FailureHard drive is about to fail. (Some hard
drives have a firmware patch that fixes
erroneous error messages.)1.Determine if the hard drive is giving a correct error
message.
2.Run the Drive Protection System test (if
applicable).
3.Apply firmware patch (if applicable).
See  
http://www.hp.com/support.
4.Back up contents and replace the hard drive.
1783—Fixed Disk 0/1 lockedHard disk drive failure.Diagnose the hard drive, and replace it if necessary.
1796—SATA Cabling ErrorMissing or improperly attached cable.Verify that a cable is attached. Reattach the cable.
1797—SATA Drivelock is not
supported in RAID modeSTAT Drivelock is not supported in
RAID mode.Disable RAID mode, or disable SATA drivelock.
1801—Microcode Update
ErrorUnsupported processor (C0 Stepping
or greater only).The microcode update failed. Check the processor
stepping to ensure it is a supported stepping. If it is
contact, HP Support.
1802—Processor Not
SupportedThe system board does not support the
processor.Replace the processor with a compatible one.
1803—Processor feature set
is insufficient for current
system settingsProcessor feature set is insufficient for
current system settings. The BIOS
settings do not match the support
provided by the processorChange the BIOS settings or upgrade the processors.
1804—A processor feature
and the memory configuration
are incompatibleA processor feature is incompatible
with the memory configuration.Restore the previous memory configuration.
ERROR: Invalid 1394 GUID
(Invalid electronic serial
number)No electronic serial number is stored
with the system.To assign a serial number , select Security >System
IDs in the Computer Setup (F10) Utility.
ERROR: Invalid electronic
serial number (no number)No electronic serial number is stored
with the systemTo assign a serial number , select Security >System
IDs in the Computer Setup (F10) Utility.
ERROR: An unsupported
processor is installed. System
haltedUnsupported processor detected.Replace the processor.
ERROR: A processor requiring
too much power is installed.
System haltedUnsupported processor detected. Replace the processor.
Table 6-10  POST error messages  (continued)
200 Chapter 6   Diagnostics and troubleshooting ENWW 
						

							Screen messageProbable causeRecommended action
ERROR: Mixing processors
with different power
requirements. This is not
supported. System halted.Mixed type processors detected.Replace the processors with matched processors.
Invalid electronic serial
numberIncorrect serial number registered in
the system.Use the Computer Setup (F10) Utility to reset the serial
number.
Mixing processors with
different power requirements.
This is not supported. System
halted.Mixed type processors detected.Replace the processors with matched processors.
Mixing Two Different
Processor Types MP and DP!!!Mixed type processors detected.Replace the processors with matched processors.
Network Server Mode Active
and No Keyboard AttachedKeyboard not detected.Verify that a functioning keyboard is attached to the
workstation.
Processor initialization fails!!!Processor defective.Replace the processor.
The installed CPUs have
different voltage requirements.
This is not supported. System
halted.Mixed type processors detected.Replace processors with matched processors.
Two processors do not have
the same frequency operating
ranges!!!Mixed type processors detected. Replace processors with matched processors.
Table 6-10  POST error messages  (continued)
ENWW Diagnostic codes and errors 201 
						

							7 Configuring RAID devices
This chapter describes how to configure SAS and SATA RAID devices, and includes these topics:
Topics
Maximum hard drive configurations on page 202
Configuring SATA RAID devices on page 203
Configuring SAS RAID devices on page 207
For additional information about configuring RAIDs, see http://www.hp.com/support/RAID_FAQs. For
information about preparing the workstation for RAID configuration, see 
http://www.hp.com/support/
workstation_manuals.
Maximum hard drive configurations
This section lists the maximum number of hard drives supported on HP workstations for RAID
configurations.
NOTE:This section applies to internal workstation configurations that do not use add-in cards and
JBODs.
TIP:Use the table values to determine workstation-specific maximum number of hard drives as
discussed the sections below.
Table 7-1  Maximum hard drives
WorkstationSATA hard driveSATA SFF*
hard drive
SAS hard drive
Z800565
Z600343
Z400 4 4 4
*Small form factor hard drive
202 Chapter 7   Configuring RAID devices ENWW 
						

							Configuring SATA RAID devices
This section describes how to use the Intel Matrix Storage Manager option ROM Configuration utility to
set up and manage SATA RAID volumes.
The following SATA RAID configurations are supported on this workstation:
●Up to the workstation-specific maximum number of internal SATA hard disk drives and eSATA
drives (if you use an optional eSATA bulkhead cable)
●Intel Matrix Storage Manager (IMSM) for Windows
If only a single HDD is attached, the Intel Matrix Storage Manager option ROM does not execute.
Associated messages are not displayed.
The Intel SATA AHCI BIOS executes when you select RAID+AHCI for the SATA emulation mode. This
BIOS is only used to support serial-attached optical drives.
This section does not apply to configuring SATA RAID in the Linux environment. For Linux SATA RAID,
refer to the Software RAID in Linux Workstations section in the HP Workstations for Linux User Guide
at 
http://www.hp.com/support/linux_user_manual.
Attaching SATA HDDs
Attach the required minimum number of SATA hard drives for the desired RAID level:
●RAID 0: two or more hard drives
●RAID 1: only two hard drives
●RAID 5: three or more hard drives
●RAID 10: only four hard drives
ENWW Configuring SATA RAID devices 203 
						

							Configuring system BIOS
Configure the system BIOS to enable embedded SATA RAID functionality.
1.To enter the system BIOS setup, press F10.
2.Use the arrow keys to highlight the desired language, and then press Enter.
3.Use the arrows to highlight Storage>Storage Options, and then press Enter.
4.Use the up or down arrow key to highlight SATA Emulation.
5.Use the left or right arrow key to select RAID+AHCI.
6.To accept the new setting, press F10.
7.Use the arrows to highlight Advanced>Power-On Options, and then press Enter.
8.Use the up or down arrow key to highlight POST Messages.
9.Use the left or right arrow key to select Enable.
10.To accept the new setting, press F10.
11.Use the arrow keys to highlight Advanced>Device Options, and then press Enter.
12.Use the up or down arrow key to highlight SATA RAID Option ROM Download, and then press
Enter.
13.Use the left or right arrow key to select Enable.
14.To accept the new setting, press F10.
15.Use the arrows to highlight File>Save Changes and Exit, and then press Enter.
16.Press F10 when prompted.
204 Chapter 7   Configuring RAID devices ENWW 
						

							Creating RAID volumes
To create RAID volumes, use the Intel Matrix Storage Manager option ROM Configuration utility.
1.To enter the Intel Matrix Storage Manager option ROM Configuration utility, press Ctrl+l when
prompted
2.If required, see 
Deleting RAID volumes on page 206 to make enough physical drives available to
create the RAID volume.
3.Use the up or down arrow key to highlight 1. Create RAID Volume, and then press Enter.
4.Type the desired RAID volume name in the Name: field, and then press Tab.
5.Use the up or down arrow key to select the RAID level in the RAID Level: field, and then press
Tab.
6.To display the Select dialog, press Enter.
7.Use the up and down arrow keys and Space to mark individual physical as members of the volume.
8.To exit the Select dialog and return to the Create Volume Menu dialog, press Enter.
9.If appropriate, use the up or down arrow key to select the Strip Size in the Strip Size: field, and
then press Tab.
10.Enter the desired volume size in the Capacity: field, and then press Tab.
11.Press Enter to initiate volume creation.
12.When prompted, press Y to acknowledge the warning message and create the volume.
13.Return to step 3 to create additional RAID volumes, or use the up or down arrow key to highlight
4. Exit, and then press Enter.
14.Press Y when prompted to confirm the exit.
ENWW Configuring SATA RAID devices 205 
						

							Deleting RAID volumes
Use the LSI Logic Corporation Configuration Utility to delete SAS RAID volumes.
1.Start the LSI Corporation Configuration Utility. During BIOS start up, you are prompted to Press
Ctrl-C to start LSI Corp. Configuration Utility.
2.On the Main menu of the BIOS-based configuration utility, use the arrow keys to select an adapter.
3.Press Enter to go to the Adapter Properties screen.
4.In the Select New Array Type screen, use the arrow keys to select New Existing Array.
5.In the View Array screen, use the arrow keys to select Manage Array. Press Enter.
6.In the Manage Array screen, use the arrow keys to select Delete Array. Press Enter.
Press Y to delete the array and exit to the adapter properties screen.
206 Chapter 7   Configuring RAID devices ENWW 
						

							Configuring SAS RAID devices
Supported configurations
The following RAID configurations are supported on this workstation:
NOTE: This section does not apply to configuring SAS RAID in the Linux environment. For Linux SAS
RAID information, including supported configurations, refer to Installing and Configuring SAS Hardware
RAID on HP Linux Workstations at 
http://www.hp.com/support/xw8600_manuals.
●Up to the workstation-specific maximum number of internal SAS hard disk drives
●LSI MegaRAID Storage Manager (MSM) for Windows
The following RAID configurations are supported on this workstation:
●RAID 0 – Striped disk array (IS)
◦Two drive minimum
◦Improved I/O performance
◦No fault tolerance
●RAID 1 — Mirrored disk array (IM)
◦Two drives
◦100% redundancy
◦Can recover from single drive failure
◦Improved read performance
●RAID 1E (IME)
◦Three drives minimum
◦Can be an odd number of drives
◦Can always recover from a single drive failure and, in some cases, can recover from two drive
failures
ENWW Configuring SAS RAID devices 207 
						

							SAS RAID 0 configuration
Use the following procedure to configure an Integrated Striped (IS) volume with the BIOS-based
configuration utility. The procedure assumes that the system has the required disk and disk controllers.
1.Start the LSI Corporation Configuration Utility. During BIOS start up, you are prompted to Press
Ctrl-C to start LSI Corp. Configuration Utility.
2.On the Main menu of the BIOS-based configuration utility, use the arrow keys to select an adapter.
3.Press Enter to go to the Adapter Properties screen.
4.On the Adapter Properties screen, use the arrow keys to select RAID Properties, and press
Enter to go to the New Array Type screen.
5.In the Select New Array Type screen, use the arrow keys to select Create IS Volume. Press
Enter to go to the Create New Array screen.
6.In the Create New Array screen, use the arrow keys to select the first disk for the IS volume. Then
use the arrow keys to move to the RAID Disk column for this disk, and press Space and + or - to
select Yes as the value for this column.
If partitions are defined on the selected disk, a message appears warning you that data on the disk
will be lost when the striped volume is created.
7.Press M to migrate, or D to delete the data on the drive.
8.To select additional drives for the striped volume, up to the workstation-specific maximum number,
repeat the previous steps.
9.When all drives are selected, press C to create the array once. Use the arrow keys to move to
Save changes then exit this menu and press Enter.
10.When the new array is created, the Adapter Properties screen appears. Press Esc twice and
select Exit.
208 Chapter 7   Configuring RAID devices ENWW