HP Photosmart C4683 User Manual

•Solution 1: Remove and reinsert the memory card
•
Solution 2: Remove the additional memory card
Solution 1: Remove and reinsert the memory card Solution: Remove and reinsert the memory card. You might have inserted it
incorrectly. Turn the memory card so that the label faces up and the contacts are
facing the product, and then push the card forward into the appropriate slot until the
Photo light turns on.
If the problem continues, the memory card might be defective.
Cause: The product detected an error...

If the memory card is not inserted properly, the product will not respond and the green
Photo light (near the memory card slots) will blink rapidly.
After the memory card has been inserted properly, the Photo light will blink green for
a few seconds, and then remain lit.
Cause:The memory card was not fully inserted in the appropriate slot on the
product.
If this did not solve the issue, try the next solution.
Solution 3: Remove the additional memory card
Solution: You can insert only one memory card at...

Solution 1: Install the product softwareSolution: Install the product software that came with the product. If it is installed,
restart your computer.
To install the product software
1. Insert the product CD-ROM into your computer’s CD-ROM drive and then start
the Setup program.
2. When prompted, click  Install More Software  to install the product software.
3. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with the product.
Cause: The product software was not...

For more information on setting up the product and connecting it to your computer,
see the Setup Guide that came with the product.
Cause:The product was not properly connected to the computer.
Copy troubleshooting
Use this section to solve these copy problems:
•
Nothing happens when I try to copy
•
Parts of the original do not appear or are cut off
•
Resize to Fit is not working as expected
•
The printout is blank
Nothing happens when I try to copy
Try the following solutions to resolve the issue....

Cause:The original was placed incorrectly on the glass.
If this did not solve the issue, try the next solution.
Solution 3: Wait until the product completes the current operation Solution: Check the On button. If it is blinking, the product is busy.
Cause: The product was busy copying or printing.
If this did not solve the issue, try the next solution.
Solution 4: The product does not support the paper or envelope Solution: Do not use the product to copy onto envelopes or other papers it does
not...

Cause:The original was placed incorrectly on the glass.
Resize to Fit is not working as expected
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Scan, enlarge, and then print a copy
•
Solution 2: Place the original correctly on the glass
•
Solution 3: Wipe the glass and the back of the document lid...

Cause:The original was placed incorrectly on the glass.
If this did not solve the issue, try the next solution.
Solution 3: Wipe the glass and the back of the document lid Solution: Turn off the product, unplug the power cord, and then use a soft cloth to
wipe the glass and the back of the document lid.
Cause: Debris might have been stuck on the glass or on the back of the document
lid. The product interprets anything it detects on the glass as part of the image.
The printout is blank
Solution: Load the...

•Scanned image is blank
•
Scanned image is incorrectly cropped
•
Scanned image has incorrect page layout
•
Scanned image shows dotted lines instead of text
•
Text format is incorrect
•
Text is incorrect or missing
Scanned image is blank Solution: Load your original print side down on the right front corner of the glass.
Cause:The original was placed incorrectly on the glass.
Scanned image is incorrectly cropped
Solution: The autocropping feature in the software crops anything that is not part
of the...

If you scanned an original that has graphics or artwork surrounding the text, the
scanner might not have recognized the text.
Text format is incorrect
Solution: Some applications cannot handle framed text formatting. Framed text is
one of the scan document settings in the so ftware. It maintains complex layouts, such
as multiple columns from a newsletter, by putting the text in different frames (boxes)
in the destination application. In the software, select the correct format so that the
scanned text...

•Print cartridge messages
Product messages
The following is a list of product-related error messages:
•
Door open
•
Firmware revision mismatch
•
Memory is full
•
Scanner failure
•
Missing HP Photosmart Software
Door open Solution: Close the print cartridge door.
Cause:The print cartridge door was open.
Firmware revision mismatch
Solution: Contact HP support for service.
Go to: 
www.hp.com/support .
If prompted, choose your country/region, and then click  Contact HP for information
on calling for...