HP Photosmart C4683 User Manual

2.Wait until the print carriage is idle and silent, and then unplug the power cord from
the back of the product.
3. Lightly press down on the print cartridge to release it, and then pull it towards you
out of the slot.
NOTE: Do not remove both print cartridg es at the same time. Remove and
clean each print cartridge one at a time. Do not leave a print cartridge outside
the HP Photosmart for more than 30 minutes.
4. Inspect the print cartridge contacts for ink and debris buildup.
5. Dip a clean foam...

9.Repeat if necessary for the other print cartridge.
10. Gently close the print cartridge door and plug the power cord into the back of the
product.
Cause: The print cartridge contacts needed to be cleaned.
If this did not solve the issue, try the next solution.
Solution 3: Replace the print cartridge Solution: Replace the indicated print cartridge. You can also remove the indicated
print cartridge and print using ink-backup mode.
NOTE: During ink-backup mode, the product can only print jobs from the...

If you are using print cartridges that are not compatible with the product, replace the
indicated print cartridges with print cartridges that are compatible.
If it appears that you are using the correct print cartridges, proceed to the next
solution.
For more information, see:
“
Replace the cartridges” on page 40
Cause: The indicated print cartridges were not compatible with the product.
If this did not solve the issue, try the next solution.
Solution 2: Contact HP support for service Solution: If you...

3.Check to make sure you are using the correct print cartridges for your product.
For a list of compatible print cartridges, see the printed documentation that came
with the product.
4. Remove the black print cartridge from the slot on the right. Do not touch the ink
nozzles or the copper-colored contacts. Check for possible damage to the copper-
colored contacts or ink nozzles.
Make sure the clear plastic tape has been removed. If it is still covering the ink
nozzles, gently remove the clear plastic...

6.Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
NOTE: If the print cartridges are installed in the wrong slots and you cannot
remove them from the product, contact HP support for service.
Go to: 
www.hp.com/support .
If prompted, choose your country/region, and then click  Contact HP for
information on calling for technical support.
Cause: The indicated print cartridges were installed incorrectly.
Print cartridge problem
The message might indicate which cartridge is causing...

3.Check to make sure you are using the correct print cartridges for your product. For a
list of compatible print cartridges, see the printed documentation that came with the
product.
4. Remove the black print cartridge from the slot on the right.
Press down on the cartridge to release it, and then pull it toward you out of the slot.
1Tri-color print cartridge
2Black print cartridge
5.Close the print cartridge door.
6. Check to see if the error has been resolved.
• If the error has been resolved, then...

8.Remove the tri-color print cartri dge from the slot on the left.
Press down on the cartridge to release it, and then pull it toward you out of the slot.
9. Close the print cartridge door.
10. Check to see if the e rror has been resolved.
• If the error has been resolved, then there is a problem with the tri-color print cartridge.
• If the error has not been resolved, then there is a problem with both print cartridges.
11. Open the print cartridge door and reinsert the tri-color print cartridge by...

3.Check to make sure you are using the correct print cartridges for your product.
For a list of compatible print cartridges, see the printed documentation that came
with the product.
4. Remove the black print cartridge from the slot on the right. Do not touch the ink
nozzles or the copper-colored contacts. Check for possible damage to the copper-
colored contacts or ink nozzles.
Make sure the clear plastic tape has been removed. If it is still covering the ink
nozzles, gently remove the clear plastic...

6.Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
Cause: The indicated print cartridges were installed incorrectly.
If this did not solve the issue, try the next solution.
Solution 2: Clean the print cartridge contacts Solution: Clean the print cartridge contacts on the print cartridges that are
experiencing the problem.
Make sure you have the following materials available:
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart
or leave fibers....

2.Wait until the print carriage is idle and silent, and then unplug the power cord from
the back of the product.
3. Lightly press down on the print cartridge to release it, and then pull it towards you
out of the slot.
NOTE: Do not remove both print cartridges at the same time. Remove and
clean each print cartridge one at a time. Do not leave a print cartridge outside
the HP Photosmart for more than 30 minutes.
4. Inspect the print cartridge contacts for ink and debris buildup.
5. Dip a clean foam...