HP Photosmart C4683 User Manual

Go to www.hp.com/support. If prompted, choose your country/region, and then click
Contact HP  for information on calling for technical support.
Cause: The product was busy or an unknown cause interrupted your scan.
Missing HP Photosmart Software
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Install the...

Solution 4: Check the connection from the product to your computerSolution: Check the connection from the product to your computer. Verify that the
USB cable is securely plugged into the USB port on the back of the product. Make
sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn off the product and then on again.
For more information on setting up the product and connecting it to your computer,
see the Setup Guide that came with...

Cause:Some of the files on the inserted memory card were damaged.
Photos not found
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Reinsert the memory card
•
Solution 2: Print photos from the computer
Solution 1: Reinsert the memory card Solution: Reinsert the memory card. If this d oes not work, retake...

•Solution 2: Reformat the memory card in your digital camera.
Solution 1: Reinsert the memory card in the product Solution: Reinsert the memory card in the product. If this does not work, retake the
photos with your digital camera. If you already transferred the files to your computer,
try printing those files by using the HP Photosmart Software. The copies might not
be damaged.
Cause: Some of the files on the inserted memory card were damaged.
If this did not solve the issue, try the next solution....

Solution 1: Close some applications or restart your computerSolution: Close all unnecessary applications. Th is includes applications that run in
the background, such as screensavers and virus checkers. (If you turn off your virus
checker, remember to turn it back on afte r you finish.) Try restarting your computer
to clear the memory. You might need to  purchase more RAM. Refer to the
documentation that came with your computer.
Cause: The computer did not have enough memory.
If this did not solve the...

Solution 2: Push the memory card all the way forwardSolution: Remove the memory card and reinsert  it in the memory card slot until it
stops.
Cause: You had not fully inserted the memory card.
Out of disk space
Solution: Close some applications and try the task again.
Cause: There was not enough available memory on your computer to perform the
task.
Card access error
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first...

Card is inserted incorrectlySolution: Turn the memory card so that the label faces up and the contacts are
facing the product, and then push the card forward into the appropriate slot until the
Photo light turns on.
If the memory card is not inserted properly, the product will not respond and the green
Photo light (near the memory card slots) will blink rapidly.
After the memory card has been inserted properly, the Photo light will blink green for
a few seconds, and then remain lit.
Cause: The card was...

Cause:Paper in the input tray was upside down.
Paper orientation error
Solution: Insert paper into the input tray with the short edge forward and the print
side down. Slide the paper forward until it stops.
Cause: Paper in the input tray was in landscape orientation.
Ink is drying
Solution: Leave the sheet in the output tray until the message disappears. If it is
necessary to remove the printed sheet before the message disappears, carefully hold
the printed sheet on the underside or the edges, and place...

•General printer error
Low on ink Solution: Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace the
print cartridges until print quality becomes unacceptable.
If you have installed a refilled or remanufactured cartridge, or a cartridge that has
been used in another product, the ink level indicator may be inaccurate or...

1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
Remove and then reinsert the print cartridges. Verify that they are fully inserted and
locked in place.
Cause:Protective tape was covering the print cartridges.
If this did not solve the issue, try the next solution.
Solution 3: Check if print cartridges are fully inserted Solution: Remove and then reinsert the print cartridges. Verify that they are fully
inserted and locked in place....