HP Pavilion Dv6100 Entertainment Notebook Pc Series Service Guide
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B–4 Maintenance and Service Guide Backup and Recovery in Windows XP Restoring to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > System Restore. The System Restore window opens. 2. Click Restore my computer to an earlier time, and then click Next. 3. Follow the on-screen instructions. Creating Recovery Discs PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability. ✎Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs. Note the following guidelines before creating recovery discs: ■You will need high quality CD-R, DVD-R, or DVD+R media (purchased separately). ✎DVD±RW/R and double-layer DVD±RW are not compatible with the PC Recovery Disc Creator software. ■The computer must be connected to AC power during this process. ■Only one set of recovery discs can be created per computer.
Backup and Recovery in Windows XP Maintenance and Service Guide B–5 ■Number each disc before inserting it into the computer optical drive. ■If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process. To create a set of recovery discs: 1. Select Start > All Programs > System Recovery > PC Recovery Disc Creator. The PC Recovery Disc Creator tool opens. 2. Click Next. ✎If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step. 3. Select the type of disc you want to use and click Next. ✎The software examines the image and displays the number of blank discs needed to create your recovery discs. 4. Insert the first disc and follow the on-screen instructions to complete the creation of the recovery discs.
B–6 Maintenance and Service Guide Backup and Recovery in Windows XP Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturers Web site. ✎Before reinstalling the program, be sure it is fully uninstalled. The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program. ■In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings. ■In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings. Reinstalling Preinstalled Programs and Drivers 1. Remove the program or driver: ✎In some cases, drivers are not listed in the Add or Remove Programs list. If the driver is not listed, it does not need to be removed. a. Select Start > Control Panel > Add or Remove Programs. b. Click the program or driver you want to remove, and then click Change/Remove.
Backup and Recovery in Windows XP Maintenance and Service Guide B–7 2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery. 5. Restart the computer if prompted. Reinstalling Programs from Discs 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the installation instructions on the screen. 3. Restart the computer if prompted. Performing a Recovery PC Recovery software allows you to repair or restore the system if you experience system failure or instability. PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive. ✎Microsoft Windows XP has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features, try them before using PC Recovery. ✎PC Recovery only recovers software that was preinstalled at the factory. Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturers Web site.
B–8 Maintenance and Service Guide Backup and Recovery in Windows XP Recovering from the Recovery Discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive from either the Start button or f11. To restore the system from the partition: 1. Access the PC Recovery tool: ❏To access PC Recovery from the Start button, select Start > All Programs > System Recovery > PC Recovery. ❏To access PC Recovery from f11, restart the computer and press f11 while the “Press for recovery” message is displayed on the screen. The PC Recovery tool opens. 2. Select PC Recovery and click Next. The computer restarts and the PC Recovery tool opens. 3. Click OK. 4. Follow the on-screen instructions to complete the system recovery.
Backup and Recovery in Windows XP Maintenance and Service Guide B–9 If you want to perform a destructive recovery: ✎A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort. a. Click Advanced Options on the System Recovery screen. b. Select Destructive Recovery and follow the on-screen instructions. Deleting the Recovery Partition on the Hard Drive The PC Recovery Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs. ÄCAUTION: After you create the recovery discs, you can increase space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition, including the PC Recovery software. Thereafter, you must use the recovery discs to access PC Recovery software. To delete the recovery partition: 1. If you have not already created recovery discs, create them now. 2. Select Start > All Programs > System Recovery > PC Recovery. The PC Recovery tool opens. 3. Select PC Recovery and click Next. The computer restarts and the PC Recovery tools opens.
B–10 Maintenance and Service Guide Backup and Recovery in Windows XP 4. Click OK. 5. At the System Recovery screen, click Advanced Options. 6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions. Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software. To access update links for the operating system and other software provided on your computer: »Select Start > Help and Support. To update optional software, follow the instructions provided by the software manufacturer. Some programs include an update feature you can access from a Help button or menu within the program.
Maintenance and Service Guide C–1 C Backup and Recovery in Windows Vista Recovering System Information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■Back up your information regularly to protect your important system files. ■Make a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability. ■Create system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state. ■Recover a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery. ■Perform a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create.
C–2 Maintenance and Service Guide Backup and Recovery in Windows Vista Backing up Your Information When to Back Up ■On a regularly scheduled basis. ✎Set reminders to back up your information periodically. ■Before the computer is repaired or restored. ■Before you add or modify hardware or software. Backup Suggestions ■Create system restore points using the Windows System Restore feature. ■Store personal files in the Documents folder and back up these folders periodically. ■Back up templates stored in their associated programs. ■Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if you have to reset your preferences. To copy the screen and paste it into a word-processing document: a. Display the screen. b. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. Open a word-processing document, and then select Edit > Paste.
Backup and Recovery in Windows Vista Maintenance and Service Guide C–3 Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. ✎Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point. You also can create additional restore points to provide increased protection for your system files and settings. When to Create Restore Points ■Before you add or extensively modify software or hardware. ■Periodically, whenever the system is performing optimally. ✎If you revert to a restore point and then change your mind, you can reverse the restoration. Creating a System Restore Point 1. Select Start > Control Panel > System and Maintenance > System. 2. In the left pane, click System protection. 3. Click the System Protection tab. 4. Under Automatic restore points, select the disk for which you want to create a restore point. 5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions.