HP OfficeJet Pro L7400 User Manual

							
Podręcznik użytkownika
HP Officejet Pro L7400 
All-in-One series
User Guide
 
						

							HP Officejet Pro L7400 All-in-
One series
User Guide
 
						

							Copyright information
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-
Packard, except as allowed under
copyright laws.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
Acknowledgements
Windows and Windows XP are U.S.
registered trademarks of Microsoft
Corporation. Windows Vista is either a
registered trademark or trademark of
Microsoft Corporation in the United
States and/or other countries.
Safety information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
1. Read and understand all
instructions in the documentation that
comes with the device.
2. Use only a grounded electrical
outlet when connecting this product to
a power source. If you do not know
whether the outlet is grounded, check
with a qualified electrician.
3. Observe all warnings and
instructions marked on the product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water, or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line
cord cannot be damaged.
8. If the product does not operate
normally, see 
Maintain andtroubleshoot.9. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
Accessibility
The device provides a number of
features that make it accessible for
people with disabilities.
Visual
The device software is accessible for
users with visual impairments or low
vision through the use of your
operating systems accessibility
options and features. It also supports
most assistive technology such as
screen readers, Braille readers, and
voice-to-text applications. For users
who are color blind, colored buttons
and tabs used in the software and on
the control panel have simple text or
icon labels that convey the
appropriate action.
Mobility
For users with mobility impairments,
the device software functions can be
executed through keyboard
commands. The software also
supports Windows accessibility
options such as StickyKeys,
ToggleKeys, FilterKeys, and
MouseKeys. The device doors,
buttons, paper trays, and paper
guides can be operated by users with
limited strength and reach.
Support
For more details about the
accessibility of this product and HPs
commitment to product accessibility,
visit HPs Web site at 
www.hp.com/accessibility.
For accessibility information for the
Mac OS, visit the Apple Web site at
www.apple.com/accessibility.
 
						

							Contents
1 Get started
Find other resources for the product .........................................................................................6
Understand the device parts .....................................................................................................7
Front view ...........................................................................................................................8
Printing supplies area .........................................................................................................8
Back view ...........................................................................................................................9
Control panel buttons and lights .........................................................................................9
Connection information .....................................................................................................10
2 Install the accessories
Install the duplexer .................................................................................................................11
Install Tray 2 ...........................................................................................................................11
Turn on accessories in the print driver ....................................................................................12
To turn on accessories on Windows computers ...............................................................13
To turn on accessories on Macintosh computers .............................................................. 13
3 Use the device
Use control panel menus ........................................................................................................14
Control-panel message types .................................................................................................14
Status messages ..............................................................................................................14
Warning messages ...........................................................................................................15
Error messages ................................................................................................................15
Critical error messages .....................................................................................................15
Change device settings ..........................................................................................................15
Use the HP Solution Center (Windows) ..................................................................................16
Use the HP photo and imaging software ................................................................................16
Load originals .........................................................................................................................17
Load an original on the scanner glass ..............................................................................17
Select print media ...................................................................................................................18
Tips for selecting and using print media ...........................................................................18
Understand specifications for supported media ................................................................19
Understand supported sizes .......................................................................................19
Understand supported media types and weights ........................................................22
Set minimum margins .......................................................................................................23
Load media .............................................................................................................................23
Configure trays .......................................................................................................................26
Print on special and custom-sized media ...............................................................................27
Print borderless ......................................................................................................................28
4 Print
Change print settings ..............................................................................................................30
Change settings from an application for current jobs (Windows) ......................................30
Change default settings for all future jobs (Windows) .......................................................30
Change settings (Mac OS) ...............................................................................................30
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							Print on both sides (duplexing) ...............................................................................................31
Guidelines for printing on both sides of a page .................................................................31
Perform duplexing .............................................................................................................31
Cancel a print job ....................................................................................................................33
5 Copy
Make copies from the control panel ........................................................................................34
Change the copy settings .......................................................................................................34
Set the number of copies ........................................................................................................35
Set the copy paper size ..........................................................................................................35
Set the copy paper type ..........................................................................................................35
Change copy speed or quality ................................................................................................36
Resize an original to fit onto letter or A4 paper .......................................................................37
Copy a legal-size document onto letter paper ........................................................................37
Adjust the lightness and darkness of your copy ......................................................................38
Enhance blurred areas of your copy .......................................................................................38
Enhance light areas of your copy ...........................................................................................39
Cancel a copy job ...................................................................................................................39
6 Scan
Scan an original ......................................................................................................................40
Scan an original to a program on a computer (direct connection) ..................................... 40
Scan from a TWAIN-compliant or a WIA-compliant program ..................................................41
Scan from a TWAIN-compliant program ...........................................................................41
Scan from a WIA-compliant program ................................................................................41
Edit a scanned original ...........................................................................................................41
Edit a scanned photo or graphic .......................................................................................42
Edit a scanned document using optical character recognition (OCR) software ................42
Change scan settings .............................................................................................................42
Cancel a scan job ...................................................................................................................42
7 Configure and manage
Manage the device .................................................................................................................43
Monitor the device ............................................................................................................44
Administer the device .......................................................................................................44
Use device management tools ...............................................................................................44
Toolbox (Windows) ...........................................................................................................45
Open the Toolbox .......................................................................................................45
Toolbox tabs ...............................................................................................................45
HP Printer Utility (Mac OS) ...............................................................................................46
Open the HP Printer Utility ..........................................................................................46
HP Printer Utility panels ..............................................................................................46
HP Instant Support ...........................................................................................................47
Security and privacy ...................................................................................................47
To gain access to HP Instant Support ........................................................................47
myPrintMileage .................................................................................................................48
Understand the self-test diagnostic page ................................................................................48
2
 
						

							Configure the device (Windows) .............................................................................................50
Direct connection ..............................................................................................................50
Install the software before connecting the device (recommended) .............................50
Connect the device before installing the software .......................................................51
Share the device on a locally shared network ............................................................. 51
Configure the device (Mac OS) ..............................................................................................52
Install the software for a direct connection ........................................................................52
Share the device on a locally shared network ..................................................................52
Uninstall and reinstall the software .........................................................................................53
8 Maintain and troubleshoot
Supported ink cartridges .........................................................................................................56
Replace the ink cartridges ......................................................................................................56
Maintain the printheads ..........................................................................................................57
Check printhead health .....................................................................................................58
Print the print quality diagnostic page ...............................................................................58
Align the printheads ..........................................................................................................59
Calibrate the linefeed ........................................................................................................60
Clean the printheads .........................................................................................................60
Clean the printhead contacts manually .............................................................................60
Replace the printheads .....................................................................................................63
Store printing supplies ............................................................................................................64
Store ink cartridges ...........................................................................................................65
Store printheads ...............................................................................................................65
Clean the device .....................................................................................................................65
Clean the scanner glass ...................................................................................................65
Clean the exterior .............................................................................................................66
Troubleshooting tips and resources ........................................................................................66
Solve printing problems ..........................................................................................................66
The device shuts down unexpectedly ...............................................................................67
Error message appears on control-panel display .............................................................. 67
The device is not responding (nothing prints) ...................................................................67
Device does not accept printhead ..................................................................................... 68
Device takes a long time to print .......................................................................................68
Blank or partial page printed .............................................................................................68
Something on the page is missing or incorrect .................................................................69
Placement of the text or graphics is wrong .......................................................................69
The device prints half a page, then ejects the paper ........................................................70
Poor print quality and unexpected printouts ............................................................................70
Poor quality printouts ........................................................................................................71
Meaningless characters print ............................................................................................71
Ink is smearing .................................................................................................................72
Ink is not filling the text or graphics completely .................................................................72
Output is faded or dull colored ..........................................................................................72
Colors are printing as black and white ..............................................................................72
Wrong colors are printing ..................................................................................................73
Printout shows bleeding colors .........................................................................................73
Colors do not line up properly ...........................................................................................73
Lines or dots are missing from text or graphics ................................................................73 Contents
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							Solve paper-feed problems .....................................................................................................73
Optional Tray 2 cannot be inserted ...................................................................................74
Another paper-feed problem is occurring ..........................................................................74
Solve copy problems ..............................................................................................................75
No copy came out .............................................................................................................75
Copies are blank ...............................................................................................................76
Documents are missing or faded ......................................................................................76
Size is reduced .................................................................................................................76
Copy quality is poor ..........................................................................................................76
Copy defects are apparent ...............................................................................................77
The device prints half a page, then ejects the paper ........................................................77
Solve scan problems ..............................................................................................................77
Scanner did nothing ..........................................................................................................78
Scan takes too long ..........................................................................................................78
Part of the document did not scan or text is missing .........................................................78
Text cannot be edited .......................................................................................................79
Error messages appear ....................................................................................................79
Scanned image quality is poor ..........................................................................................79
Scan defects are apparent ................................................................................................80
Troubleshoot installation issues ..............................................................................................81
Hardware installation suggestions ....................................................................................81
Software installation suggestions ...................................................................................... 82
Clear jams ..............................................................................................................................83
Clear a jam in the device ..................................................................................................83
Tips for avoiding jams .......................................................................................................85
A HP supplies and accessories
Order printing supplies online .................................................................................................86
Accessories ............................................................................................................................86
Supplies ..................................................................................................................................86
Ink cartridges ....................................................................................................................86
Printheads ........................................................................................................................87
HP media ..........................................................................................................................87
B Support and warranty
Hewlett-Packard limited warranty statement ...........................................................................89
Obtain electronic support ........................................................................................................90
Obtain HP telephone support .................................................................................................90
Before you call ..................................................................................................................90
Support process ................................................................................................................91
HP support by phone ........................................................................................................91
Phone support period .................................................................................................91
Telephone support numbers .......................................................................................91
Placing a call ............................................................................................................... 93
After the phone support period ...................................................................................93
Additional warranty options ...............................................................................................93
HP Quick Exchange Service (Japan) ................................................................................94
Call HP Korea customer support ......................................................................................94
4
 
						

							Prepare the device for shipment .............................................................................................95
Remove the ink cartridges and printheads before shipment .............................................95
Remove the control-panel faceplate .................................................................................96
Pack the device ......................................................................................................................97
C Device specifications
Physical specifications ............................................................................................................99
Product features and capacities .............................................................................................99
Processor and memory specifications ....................................................................................99
System requirements ............................................................................................................100
Print specifications ................................................................................................................101
Copy specifications ...............................................................................................................101
Scan specifications ...............................................................................................................101
Environmental specifications ................................................................................................101
Electrical specifications .........................................................................................................102
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ...............102
D Regulatory information
FCC statement .....................................................................................................................104
Notice to users in Korea .......................................................................................................104
VCCI (Class B) compliance statement for users in Japan ....................................................105
Notice to users in Japan about the power cord .....................................................................105
RoHS notices (China only) ...................................................................................................105
LED indicator statement .......................................................................................................105
Regulatory model number ....................................................................................................105
Declaration of conformity ......................................................................................................106
Environmental product stewardship program .......................................................................107
Paper use .......................................................................................................................107
Plastics ...........................................................................................................................107
Material safety data sheets .............................................................................................107
Product restricted material ..............................................................................................107
Recycling program ..........................................................................................................107
HP inkjet supplies recycling program ..............................................................................107
Disposal of waste equipment by users in private households in the European Union ....108
Energy consumption .......................................................................................................108
Index...........................................................................................................................................109 Contents
5
 
						

							1 Get started
This guide provides details about how to use the device and to resolve problems.
•
Find other resources for the product
•
Understand the device parts
Find other resources for the product 
You can obtain product information and further troubleshooting resources that are not
included in this guide from the following resources:
ResourceDescriptionLocation
Setup posterProvides illustrated setup
information.A printed version of the
document is provided with
the device.
Readme file and release notesProvide late-breaking
information and
troubleshooting tips.Included on the Starter CD.
Toolbox (Microsoft®
Windows®)Provides information about
printhead health and access
to maintenance services.
For more information, see
Toolbox (Windows).
The Toolbox is typically
installed with the device
software as an available
installation option.
HP Printer Utility (Mac OS)Contains tools to configure
print settings, calibrate the
device, clean the printheads,
print the configuration page,
order supplies online, and
find support information from
the Web site.
For more information, see 
HPPrinter Utility (Mac OS).
The HP Printer Utility is
typically installed with the
device software.
HP Instant SupportHelps you quickly identify,
diagnose, and resolve
printing problems.
For more information, see 
HPInstant Support.
Available through any
standard Web browser or
through the Toolbox
(Windows).
Control panelProvides status, error, and
warning information about
operations.For more information, seeControl panel buttons andlights.
Logs and reportsProvides information about
events that have occurred.For more information, seeMonitor the device.
Self-Test diagnostic page•Device information:
•Product name
•Model number
For more information, seeUnderstand the self-testdiagnostic page.
6 Get started