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HP OfficeJet Pro L7400 User Manual

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Page 51

•Device Information: Displays information about the model and serial number.
Also allows you to print the self-test diagnostic page of the device. This page
contains information about the device and the supplies. For more information, see
Understand the self-test diagnostic page.
•Print Quality Diagnostics: Allows you to diagnose issues affecting the print
quality of the device. For more information, see 
Print the print quality diagnostic page.
•Clean: Guides you through cleaning the printheads. For...

Page 52

NOTE:Do not bookmark the Web pages that are used to open HP Instant
Support. If you bookmark the site and connect to it by using the bookmark, the
pages do not contain the current information.
myPrintMileage
myPrintMileage is a service that HP provides to help you track and forecast your
device usage and plan the purchase of supplies.
To use myPrintMileage, you must have the following:
• Internet connection
• Device connected
On the myPrintMileage Web site, you can see the print analysis, such as the...

Page 53

If you need to call HP, it is often useful to print the self-test diagnostic page before
calling.
1. Printer Information: Shows device information (such as the product name, model
number, serial number, and firmware version number), and the number of pages
printed from the tray.
2. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical
form as gauges) and the part numbers and expiration dates of the ink cartridges.
NOTE:The ink levels shown are an estimate only. Actual ink volumes...

Page 54

To print the Self-Test Diagnostic Page
•Control panel: Press Setup, select Print Report, select Self-Test Report, and
then press OK.
•Toolbox (Windows): Click the Services tab, and then click Print Self-Test
Diagnostic Page.
•HP Printer Utility (Mac OS): Click Device Information from the Information and
Support panel, and then click Print Configuration Page.
Configure the device (Windows)
NOTE:Microsoft Internet Explorer 6.0 or higher must be installed on the
computer system to run the installation...

Page 55

NOTE:You may connect the USB cable at a later time when you need to use the
device.
You can also share the device with other computers using a simple form of
networking known as locally shared networking. For more information, see 
Share
the device on a locally shared network.
Connect the device before installing the software
If you connected the device to the computer before installing the device software, the
Found New Hardware wizard displays on the computer screen.
NOTE:If you turned on the device,...

Page 56

To share the device
1.Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or -
Click Start, click Control Panel, and then double-click Printers.
2.Right-click the device icon, click Properties, and then click the Sharing tab.
3.Click the option to share the device, and give it a share name.
4.To share the device with client computers that use other versions of Windows,
click Additional Drivers to install those drivers as a convenience to the users. You
must have the Starter...

Page 57

For more information about USB device sharing, see the support information on the
Apple Web site (
www.apple.com) or the Apple Macintosh Help on the computer.
To share the device among computers running Mac OS
1.Turn on printer sharing on all Macintosh computers (host and clients) that are
connected to the printer. Depending on the OS version you are using, do one of
the following:
•Mac OS 10.3: Open System Preferences, click Print & Fax, and then check
the box next to Share my printers with other...

Page 58

8.After the software is installed, connect the device to your computer.
9.Press the Power button to turn the device on.
After connecting and turning on the device, you might have to wait several minutes
for all of the Plug and Play events to complete.
10.Follow the onscreen instructions.
When the software installation is complete, the HP Digital Imaging Monitor icon
appears in the Windows system tray.
To uninstall from a Windows computer, method 2
NOTE:Use this method if Uninstall is not available in the...

Page 59

To uninstall from a Macintosh computer
1.Launch HP Device Manager.
2.Click Information and Settings.
3.Select Uninstall HP AiO Software from the pull-down menu.
Follow the onscreen instructions.
4.After the software is uninstalled, restart your computer.
5.To reinstall the software, insert the device Starter CD into your computers CD-
ROM drive.
6.On the desktop, open the CD-ROM, and then double-click HP All-in-One Installer.
7.Follow the onscreen instructions and also see 
Install the software for a...

Page 60

8 Maintain and troubleshoot
This section contains the following topics:
•
Supported ink cartridges
•
Replace the ink cartridges
•
Maintain the printheads
•
Store printing supplies
•
Clean the device
•
Troubleshooting tips and resources
•
Solve printing problems
•
Poor print quality and unexpected printouts
•
Solve paper-feed problems
•
Solve copy problems
•
Solve scan problems
•
Troubleshoot installation issues
•
Clear jams
Supported ink cartridges
The availability of ink cartridges varies by...
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