HP Officejet Pro 8600 Premium User Manual

 Make sure the printer is installed on the same subnet as the computers that usethe printer.
 If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the installation
program. For more information, see 
Understand the ne twork configuration
page.
• If you are using a computer running Windows, make sure that the network ports created in the printer driver  match the printer IP address:
 Print the printer’s network configuration...

If you need to call HP, it is often useful to print the printer status report before calling.
1. Printer Information: Shows printer information (such as the printer name, model
number, serial numb er, and firmware version number), the accessories that are
installed (such as the duplexer), and the number of pages printed from the trays
and accessories.
2. Ink Delivery System Information:  Shows the estimated ink levels (represented in
graphical form as gaug es) and the part numbers and  warranty...

Printhead maintenance
If you are experiencing problems with printing, you might have a problem with the
printhead. You should perform the procedures in the following sections only when
directed to do so for resolving print quality issues.
Performing the aligning and cleaning procedures unnecessarily can waste ink and
shorten the life of the cartridges.
This section contains the following topics:
•
Clean the printhead
•
Align the printhead
•
Reinstall the printhead
Clean the printhead
If your printed...

To clean the printhead from HP Utility (Mac OS X)
1. Open HP Utility. For more information, see 
HP Utility (Mac OS X).
2. In the  Information And Support  section, click Clean Printheads .
3. Click  Clean , and then follow the onscreen instructions.
To clean the printhead from  the embedded web server (EWS)
1. Open the EWS. For more information, see 
To open the embedded web server.
2. Click the  Tools tab, and then click  Print Quality Toolbox  in the Utilities section.
3. Click  Clean Printhead  and...

To reinstall the printhead
1.Make sure that the printer is turned on.
2. Open the ink cartridge access door.
3.Lift the latch handle on the print carriage.
4.Remove the printhead by lifting it up and then pulling it out of the printer.
5.Make sure the latch handle is raised, and then reinsert the printhead.
Printhead maintenance 151
 

6.Carefully lower the latch handle.
NOTE: Make sure you lower the la tch handle before reinserting the ink
cartridges. Leaving the latch handle raised can result in incorrectly seated ink
cartridges and problems printing. The latch must remain down in order to
correctly install the ink cartridges.
7. Close the ink cartridge access door.
Understand the network configuration page
If the printer is connected to a network, you can print a network configuration page to
view the network settings for the...

1. General Information: Shows information about the current status and active
connection type of the network, and other information, such as the URL of the
embedded web server.
2. 802.3 Wired:  Shows information about the active wired network connection, such
as the IP address, subnet mask, default gateway, as well as the hardware address
of the printer.
3. 802.11 Wireless (some models):  Shows information about your wireless network
connection, such as the hostn ame, IP address, subnet mask, default...

To print the network configuration page from the printer control panel
From the Home screen, touch 
 (right arrow), and then select  Setup. Touch  Reports ,
and then select  Network Configuration Page .
Clear jams
Occasionally, media becomes  jammed during a job. Try the following remedies before
you attempt to clear the jam.
• Make sure that you  are printing with media that  meets specifications. For more
information, see 
Media specifications.
• Make sure that you are printing with media that is not...

To clear a jam
Use these steps to clear a paper jam.
1.Remove all media from the output tray.
CAUTION: Trying to clear a paper jam from the front of the printer can
damage the print me chanism. Always access and clear paper jams through the
duplexer.
2. Check the duplexer.
a. Push the button on either side of the duplexer, and then remove the unit.
b . Locate any jammed media inside the printer, grasp it with both hands and then
pull it towards you.
c . If the jam is not there, push the latch on the top...

c. Remove the jammed media from the bottom of the printer or from Tray 2.
d . Reposition the printer on top of Tray 2.
5. Open the ink cartridge access door. If there is paper remaining inside the printer,
ensure the carriage has moved to the right of the printer, free any paper scraps or
wrinkled media, and pull the media towards you through the top of the printer.
WARNING! Do not reach into the printer when it is on and the carriage is
stuck. When you open the  ink cartridge access door, t he carriage...