HP Officejet Pro 8600 Premium User Manual

TIP:If you are using a computer running Windows, HP provides a tool called HP
Home Network Diagnostic Utility that ca n help retrieve this information for some
systems. To use this tool, visit the HP Wireless Printing Center (
www.hp.com/go/
wirelessprinting), and then click  Network Diagnostic Utility in the  Quick Links
section. (At this time, this tool mig ht not available in all languages.)
NOTE:After you resolve the problem, follow the instructions in After resolving the
problems.
Basic wireless...

•Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only)
•
Step 6: Make sure your  computer is not connected to  your network over a Virtual
Private Network (VPN)
Step 1: Make sure your computer is connected to your network
Make sure your computer is conn ected to your network - either your wired (Ethernet)
network or your wireless network. If the  computer is not connected to the network, you
cannot use the printer over the network.
To check a wired...

 Click the AirPort icon in the menu bar at the top of the screen. From the menuthat appears, you can determi ne if the AirPort is turned on and which wireless
network your computer is connected to.
NOTE: For more detailed information about your Ai rPort connection, click
System Preferences  in the Dock, and then click  Network. If the wireless
connection is worki ng correctly, a green dot appea rs next to AirPort in the
list of connections. For more information, click the Help  button in the
window.
If...

B: Check to see if you can access the EWS
After you establish that the computer and the printer both  have active connections to a
network, you can verif y if they are on the same netw ork by opening the printer's EWS.
For more information, see 
Embedded web server.
To access the EWS
1. On your computer, open the  EWS. For more information, see 
Embedded web
server.
NOTE:If you are using a proxy server in your browser, you might need to
disable it to access the EWS.
2. If you can open the EWS, try...

Mac OS X
1.Click  System Preferences  in the Dock, and then click  Print & Fax.
2. Select the printer, and then click  Open Print Queue.
3. If the print job is on hold, click  Resume.
4. If the printer is paused, click  Resume Printer.
If you can use the printer after performing the steps above but find that the symptoms
persist as you continue to use the printer, your firewall might be interfering. For more
information, see 
Configure your firewa ll software to work with the printer.
If you still cannot...

For more information, contact your network administrator or the person who set up the
wireless network.
After resolving the problems
After you resolve any problems and have successfully connected the printer to your
wireless network, complete the following steps for your operating system:
Windows
1.On the computer desktop, click  Start, select  Programs  or All Programs , click HP,
select your printer name, and then click  Printer Setup & Software.
2. Click  Connect a new printer , and then select the...

To print using Wireless Direct Printing
To print using Wireless Direct Printing from a computer, be sure you’ve installed the
HP printer software. To print using Wirele ss Direct Printing from a mobile device, make
sure you have a print application installed  on the mobile device. For more information,
see the documentation provided with the print application.
1. From your wireless computer  or mobile device, search for and connect to the
printer’s Wireless Direct Printing name.
2. If you have security...

• If you have changed any firewall settings from default, try going back to the defaultsetting.
• If your firewall has a setting called " trusted zone", use this setting when your
computer is connected to your network.
• If your firewall has a setting to "not show alert messages", you should disable this. When installing the HP software and using the HP printer you may see alert
messages from your firewall software that provide options to "allow", "permit" or...

NOTE:To use the EWS, the printer must be  connected to a network using either
an Ethernet or a wireless connection. You cannot use the embedded web server if
the printer is connected to  a computer with a USB cable.
Check your web browser
• Make sure the web browser meets the mi nimum system requirements. For more
information, see 
Embedded web se rver specifications.
• If your web browser uses any proxy settings to connect to  the Internet, try turning
off these settings. For more information, see the...

Check the hardware connections
• Make sure that any cords and cables that you are using are in good working order.
• Make sure that the power cord is connected  securely to both the printer and to
a working power outlet.
Check the printhead and ink cartridges
• Make sure that all of the printhead and ink cartridges are firmly installed in their correct, color-coded slot. The printer cannot work if they are not all installed.
• Make sure that the printhead latch is closed correctly.
HP software...