HP Officejet Pro 8500 User Manual

Solve printing problems ........................................................................................................189
The device shuts down unexpectedly .............................................................................190
Error message appears on control-panel display ............................................................ 190
The device is not responding (nothing prints) .................................................................190
Device takes a long time to print...

Solve wireless problems .......................................................................................................224
Basic wireless troubleshooting .......................................................................\
................. 224
Advanced wireless troubleshooting ................................................................................225 Make sure your computer is connected  to your network ...........................................226
Make sure that the HP device is...

B Support and warrantyObtain electronic support ........................................... ...........................................................247
Warranty ...................................................................................................................... .........248
Ink cartridge warranty information ........................................................................\
................. 249
Obtain HP telephone support...

Regulatory information for wireless products ........................................................................274Exposure to radio frequency radiation ............................................................................275
Notice to users in Brazil ..................................................................................................275
Notice to users in Canada ..............................................................................................275
Notice to users in...

1 Get started
This guide provides details about how to use the device and to resolve problems.
•
Find other resources for the product
•
Finding the device model number
•
Accessibility
•
Understand the device parts
•
Turn off the device
•
Eco-Tips
NOTE: If you are using the device with a computer running Windows 2000,
Windows XP x64, Windows XP Starter Edition, or Windows Vista Starter Edition,
some features might not be available. For more information, see 
Operating system
compatibility .
Find other...

ResourceDescriptionLocation
and access the onscreen
Help. Depending on the
devices you have installed,
the HP Solution Center
provides additional features,
such as access to the HP
photo and imaging software
and the Fax Setup Wizard.
For more information, see
Use the HP Solution Center(Windows).
HP Printer Utility (Mac OS X)Contains tools to configure
print settings, calibrate the
device, clean the printheads,
print the configuration page,
and find support information
from the Web site.
For more...

ResourceDescriptionLocation
HP telephone supportLists information to contact
HP.For more information, seeObtain HP telephone support.
Embedded Web ServerProvides status information
for the product and the
printing supplies and allows
you to change device settings.For more information, seeUse the Embedded Webserver.
Finding the device model number
In addition to the model name that appears on the front of the device, this device has a
specific model number. You can use this number to help determine which...

•Back view
•
Control panel
•
Connection information
Front view
1Automatic document feeder (ADF)
2Scanner glass
3Control panel (differs based on the HP all-in-one model that you have)
4Display (differs based on the model that you have)
5Output tray
6Output tray extension
7Width guides
8Tray 1
9Tray 2 (available with some models)
10Front universal serial bus (USB) port (PictBridge-enabled)
11Memory card slots
12Document feeder tray
13Width guides
Chapter 1
14 Get started
 

Printing supplies area
1Ink cartridge door
2Ink cartridges
3Print-carriage access door
4Printheads
5Printhead latch
Back view
1Power input
2Ethernet network port
3Rear universal serial bus (USB) port
4Fax ports (1-LINE and 2-EXT)
5Automatic two-sided printing accessory (duplexer)
Understand the device parts 15
 

Control panel
The layout and functions available on the control panel depend on which model that
you have.
The following sections describe control-panel buttons, lights, and displays. Your model
might not have all of the features described.
Control-panel buttons and lights (Color display)
The following diagram and related table provide a quick reference to the device control-
panel features.
LabelName and Description
1Digital Filing
2The button name and functionality depends on the country/region in...