HP LaserJet M4345 User Manual

							HP LaserJet M4345 MFP 
User Guide
 
						

							HP LaserJet M4345 Series MFP
User Guide
 
						

							Copyright and License
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
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services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
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for technical or editorial errors or omissions
contained herein.
Part number: CB425-90926
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							Table of contents
1  Device basicsDevice comparison ......................................................\
.......................................................................... 2
Features comparison ........................................................................\
................................... .................. 3
Walkaround .................................................................................................................... ........................ 6
Accessories and supplies ..................... ............................................. ...................................  7
Interface ports ........................................................................\
....................................... ........ 8
Locking and unlocking optional accessories .......... ......................................... ..................... 9
Device software ........................................................................\
....................................... .................... 10
Supported operating systems ............................................\
................................................. 10
Supported printer drivers .................. .............................................................. .................... 10
Select the correct printer driver ........................................................................................... 1 1
Universal printer drivers ..................... ................................................................ 11
Driver Autoconfiguration ..................................................................................... 11
Update Now ........................................................................................................ 12
HP Driver Preconfiguration .................. .................................................... .......... 12
Priority for print settings ............ .......................................................................................... 12
Open the printer drivers ............ .......................................................................................... 13
Software for Macintosh computers .................. ................................................................... 14
Remove software from Macintosh operating systems .. ..................................... 14
Utilities ..................................................................................................................... ............ 15
HP Web Jetadmin ...................................... ........................................... ............. 15
Embedded Web server ......... .................................................................... ......... 15
HP Easy Printer Care software ....................... ................................................... 16
Supported operating systems ............................................................ 16
Supported browsers .................. ......................................... ............... 16
Other components and utilities ...... .................................................................... 16
2  Control Panel Use the control panel ..................................... ...................................................................................... 18
Control-panel layout .......................................................................................................... .. 18
Home screen ...................................................... ................................................................. 19
Buttons on the touchscreen ........................................................................\
........................ 20
Control-panel help system ........................... ............................................................... ........ 20
Navigate the Administration menu ................ ...................................... ...................... .......................... 21
Information menu .

............................................................................................................. ................... 22
Default Job Options menu ...............................................\
.................................................................... 23 Default Options for Originals ............................ ................................................................... 23
Default Copy Options ..........................................................................................................  24
Default Fax Options .................. .......................................................................................... 25
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							Default E-mail Options .................................................\
....................................................... 26
Default Send to Folder Options .......... ................................................................................ 27
Default Print Options ......................................................................................................... .. 28
Time/Scheduling menu .......................................................................................................... .............. 29
Management menu ............................................................................................................... ............... 31
Initial Setup menu .......................................................................\
..................................... .................... 32
Networking and I/O ..................... ............................................................................ ............ 32
Fax Setup ................................................... ......................................................................... 40
E-mail Setup ....................... .............................................. ............................................. ..... 43
Send Setup menu ......................................................................... ......................................  43
Device Behavior menu ......................... ............................................................................................... 44
Print Quality menu .....................................................\
.......................................................................... 49
Troubleshooting menu .................................................................. ....................................................... 51
Resets menu ................................................................................................................... ..................... 55
Service menu .................................................................................................................. ..................... 56
3  Input/output (I/O) USB configuration ............................................................................................................. ................... 58
Network configuration ......................................................................................................... ................. 59
Configure TCP/IPv4 parameters ......................................................................................... 59 Set an IP address ............................................................................................... 59
Set the subnet mask ....... ..................................................................... .............. 60
Set the default gateway ...................................................................................... 60
Configure TCP/IPv6 parameters ......................................................................................... 61
Disable network protocols (optional) ............ ................................................................ ...... 61
Disable IPX/SPX .................. ................................................................. ............. 61
Disable AppleTalk ............... ....................................................................... ........ 62
Disable DLC/LLC ............. ................................................. ......................... ........ 62
HP Jetdirect EIO print servers ......... ............................................. ...................................... 62
4  Media and trays General media specifications .................. ................................................................................ ............ 64
General guidelines for media 

............. ...................... ........................................ ................................... 65
Paper to avoid ..................................................................\
.............................................. ..... 65
Paper that can damage the device ........................................................................\
............. 65
General media specifications .............................................................................................. 66
Media considerations ................................................. .......................................................................... 67
Envelopes ........................ ............................................................................. ...................... 67
Envelopes with double side seams .................................................................... 67
Envelopes with adhesive strips or flaps ............................................................. 68
Envelope margins ................ ................................................................ .............. 68
Envelope storage ........................ ....................................................................... 68
Labels ........................................................................................................................ .......... 68
Label construction ................................ .............................................................. 69
Transparencies ..................... .......................................................... ................................. ... 69
Card stock and heavy media ....... ....................................................................................... 69
Card stock construction ...................................................................................... 69
Card stock guidelines ..................................................\
....................................... 70
Letterhead and preprinted forms ................ ........................................................................ 70
Select the correct fuser mode .............................................................\
................................ 70
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							Select print media ..................................................................\
.............................................................. 72
Printing and paper-storage environment ........................................................................\
................ ..... 77
Load media .............................................................\
....................................................... ...................... 78
Load the flatbed scanner ............... ................................................................... .................. 78
Load the ADF ........................................................................\
.......................................... .... 78
Load tray1 ........................................................................\
............................................ ....... 78
Load trays 2, 3, 4 and 5 ...................................... ................................................................ 79
Load special media ..........................................................\
.................................................. . 8 3
Load envelopes .........................................................\
......................................... 83
Load labels ............................................................\
............................................. 84
Load transparencies ........................................................................................... 85
Load letterhead, prepunched, or preprinted paper ............ ................................ 85
Load paper that has a special finish .... ........................................ ...................... 86
Load small sizes, custom sizes, or heavy paper ...... .................................... ..... 87
Weight and sizes ....... ............................................................. ........... 87
Guidelines for heavy paper ............ ................................................... 87
Guidelines for custom-size paper ......................................................\
 88
Additional guidelines for small or narrow paper .. .............................. 88
Control print jobs ............................................................................................................ ...................... 89
Select output bins .....................................................\
....................................................... .................... 90
Select an output location ............... .....................................................................................  90
3-bin mailbox output bins ...................................................\
.................................................  90
Selecting face-up or face-down output for copy jobs .............. ....................................... .... 90
5  Use device features Use the stapler ............................................................................................................... ...................... 94
Configure the printer driver to recognize the optional  stapler ............................................ 94
Staple media ........................................................................\
.......................................... ..... 94
Load staples .................................................................................................................. ...... 96
Use job storage features ................ ...................................................................................... ............... 98
Gain access to the job storage features ........................... .................................................. 98
Use the proof and hold feature ..... .......................................................................... ............ 98
Create a proof and hold job ........... ...................................................... .............. 98
Print the remaining copies of a proof and hold job  ............................................ 99
Delete a proof and hold job ...............................................................\
................. 99
Use the private 
 job feature ................................................................................................ 10 0
Create a private job ..........................................................\
................................ 100
Print a private job ........ ..................................................................... ................ 100
Delete a private job .................. .................................................................. ...... 100
Use the QuickCopy feature ..................................... .......................................................... 101
Create a QuickCopy job ..........................................................\
......................... 101
Print additional copies of a QuickCopy job  .................................... .................. 101
Delete a QuickCopy job ....... .............................................. .............................. 101
Use the stored job feature ............ ........................................... ............................... .......... 102
Create a stored copy job ...............................................................\
................... 102
Create a stored print job ..... ............................................................................. 102
Print a stored job .......................... .................................................................... 102
Delete a stored job ............. .............................................................................. 103
6  Print
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							Use features in the Windows printer driver .................................................................................... ... 106
Create and use quick sets .................. .................................................................. ............ 106
Use watermarks .........................................................\
.......................................................  107
Resize documents ................ ............................................................................................ 1 07
Set a custom paper size from the printer driver  ............................................................... 108
Use different paper and printing covers ............................................................................ 108
Print a blank first page ...................... ................................................................................  108
Print multiple pages on one sheet of paper ...................................................................... 109
Print on both sides of the paper ..................................................................\
...................... 110 Use automatic duplex printing .......................................................................... 110
Print on both sides manually ...........................................\
................................. 111
Layout options for printing on  both sides ......................................................... 111
Use the Services tab .........................................................................................................  112
Use features in the Macintosh printer driver .. ................................................................................... 113
Create and use presets .......... ......................................................................... ................. 113
Print a cover page ............................................................................................................ . 114
Print multiple pages on one sheet of paper ...................................................................... 114
Print on both sides of the paper ..................................................................\
...................... 115
Cancel a print job ............................................... ................................................................................ 116
Stop the current print job from the control panel ......... ................................ ..................... 116
Stop the current print job from the software program ...................\
.................................... 116
7  Copy Use the Copy screen ........................................................................\
................................... .............. 118
Set the default copy options .................... .......................................................................................... 119
Basic copy instructions ........................................................................\
............................... ............... 120
Copy from the scanner glass ............................................\
................................................ 120
Copy from the document feeder .......... ............................................................................. 120
Adjust the copy settings ............................... ....................................................................... ............... 121
Copy two-sided documents .................................... .................................................. ......................... 122
Copying two-sided documents manually ............. ............................................................. 122
Copy two-sided documents automatically (duplex models only) ..........\
............................ 122
Copy mixed-size originals ..................................................................................................... ............. 124
Change the copy-collation setting .......... ........................................ ...................... ............................. 125
Copy photos and books ......................................... ............................................................................ 126
Combine copy jobs by using Job Build .......................................................................................... .... 127
Cancel a copy job ......................................................\
....................................................... .................

 128
8  Scan and send to e-mail Configure e-mail settings ..................................................................................................... .............. 130
Supported protocols ..........................................................................................................  130
Configure e-mail server settings .......................................\
................................................ 130
Find gateways ............................... .................................................................................. .. 131
Find the SMTP gateway from the device  control panel ................................... 131
Find the SMTP gateway from an e-mail program .. .................................. ........ 131
Use the Send E-mail screen ........................... ................................................................................... 132
Perform basic e-mail functions ................................................................. ......................................... 133
Load documents ........................ ............................................... ........................................ 133
Send documents .........................................................\
......................................................  133
Send a document ...................................... ....................................................... 133
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							Use the auto-complete function ....................................................................... 134
Use the address book .......................................................................................................... .............. 135
Create a recipient list ......... ............................................. ................................................. . 135
Use the local address book .. ........................................................ .................................... 135
Add e-mail addresses to the local address book .. ........................................... 136
Delete e-mail addresses from the local address book ..................................... 136
Change e-mail settings for the current job  ...................................................... .............................. .... 137
Scan to a folder .............................................................................................................. .................... 138
Scan to a workflow destination ............................................................\
.................................... .......... 139
9  Fax Analog fax .................................................................................................................... ...................... 142
Install the fax accessory ................ ........................................... ........................................ 142
Connect the fax accessory to a phone line ....................................................................... 144
Configure and use the fax features ........ .................................................................. ........ 145
Digital fax ............................................................\
....................................................... ........................ 146
10  Manage and maintain the device Use information pages ......................................................................................................... .............. 148
Configure e-mail alerts ...................... ................................................................................................ 150
HPEasy Printer Care software ............ ..................................................... ................................. ........ 151
Open the HP Easy Printer Care software ......................................\
................................... 151
HP Easy Printer Care software sections ...................... .............................................. ...... 151
Use the embedded Web server ................................................................................................... ...... 153
Open the embedded Web server by using a network connection .................................... 153
Embedded Web server sections ........................................................................\
............... 153
Use HP Web Jetadmin software ................ ....................................................................................... 156
Use the HPPrinter Utility for Macintosh ................................\
....................................................... ...... 157
Open the HP Printer Utility .......................... ...................................................................... 15 7
HP Printer Utility features ................................. ............................... ................................. 1 57
Manage supplies ........................ .................................................................... ................................... 159
Supplies life 

expectancy ..................... ..................................... ......................................... 159
Change the print cartridge ............ ............................................................... ..................... 159
Manage the print cartridge .............................................\
................................................... 159 Print-cartridge storage ...................................................................................... 159
Use genuine HP print cartridges .......................... ............................................ 159
HP policy on non-HP print cartridges .............................................................\
.. 160
Print-cartridge authentication ............. .............................................................. 160
HP fraud hotline and Web site ................... .............................................. ........ 160
Clean the device .......................................................................\
....................................... .................. 161
Clean the exterior ............................................................................................................ .. 161
Clean the scanner glass .................. ........................................ ......................................... 161
Clean the scanner lid backing ........................................................................................... 162
Clean the paper path ........................ ...................................... .......................................... 1 62
Clean the document feeder .................. ............................................................................ 162
Clean the document feeder delivery system .................................................... 163
Clean the document feeder-rollers ................................................................... 164
Calibrate the scanner ..................... ....................................................................... ............................ 166
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							11  Problem solvingProblem-solving checklist ........................................................................\
............................. ............. 168
Factors that affect performance ........................................................................\
................ 168
Problem-solving flowchart .......................... ............................................. .......................................... 169
Solve general device problems ......... ....................................................................... ................. ........ 174
Control-panel message types ................................................................................................... ......... 177
Control-panel messages ........................................................................................................ ............ 178
Common causes of jams ..................................................\
....................................................... .......... 188
Clear jams .................................................................................................................... ...................... 189
Clear jams from the top-cover and print-cartridge areas .................................................. 190
Clear jams from the optional envelope-feeder area .............. ........................................... 192
Clear jams from the tray1 area  ......................................................................................... 194
Clear jams from the tray2, 3, 4, or 5 areas .............. ......................................................... 195
Clear jams from the optional duplexer ........................................................................\
...... 197
Clear jams from the output areas .. ............................................................ ....................... 198
Clear jams from the fuser ............... ..................................... .................................. ........... 199
Clear jams from the document feeder  ...................................................... ........................ 202
Solve repeated jams ......................... ...................................................................... .......... 203
Paper-path test ....................... ..................................................................... ..................... 204
Clear staple jams .......................................................................\
...................................... .................. 205
Solve print-quality problems .................. ............................................................................................ 207
Print-quality problems associated with media ....... ......................................... .................. 207
Print-quality problems associated with the environment  .................................................. 207
Print-quality problems associated with jams ...................... ............................................... 207
Image defect examples ..................................................................................................... 207
Light print (partial page) ........................................................................\
............................  209
Light print (entire page) .....................................................................................................  209
Specks ........................... ............................................................................................. ...... 209
Dropouts .................. .................................................................... ................................ ..... 210
Lines ....

..................................................................................................................... ......... 210
Gray background ....................... .......................................................................................  211
Toner smear ................................................................................................................... ... 211
Loose toner ............................................................\
....................................................... .... 212
Repeating defects ......................................................\
.......................................................  212
Repeating image ............................................................... ................................................ 212
Misformed characters .................. ....................................................................... .............. 213
Page skew .................. ........................................................................ .............................. 213
Curl or wave ...........................................................\
....................................................... .... 214
Wrinkles or creases ................ .................................................................... ......................  214
Vertical white lines ..................... ..................................................................................... .. 215
Tire tracks .................... ............................................ ................................ ......................... 215
White spots on black .................................... ..................................................................... 215
Scattered lines ...................................... ......................................................................... ... 216
Blurred print ................ ................................................................................................. ..... 216
Random image repetition .................................................................................................. 217
Solve network printing problems ..................... .......................................................................... ........ 218
Solve copy problems .................. ........................................................... ............................................ 219
Prevent copy problems ...................................... ............................................................... 219
Image problems .................... ............................................................................................ 219
Media-handling problems ................. ..................................................................... ........... 220
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