HP LaserJet Enterprise M551n User Manual

							Table 2-16  Troubleshooting menu (continued)
First level Second levelThird levelFourth level Values
  Component Test  Select from a list of
available components.
   Repeat Off*
On
  Print/Stop Test   
Retrieve Diagnostic
Data Export to USB
   
  Diagnostic Files  Device Data File
Debug Information
File*
  Include Crash Dumps  Off
On*
  Cleanup Debug Info  Off
On*
Generate Debug Data     
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33
 
						

							Device Maintenance menu
Backup/Restore menu
CAUTION:Data backup and restoration is the responsibility of the customer/administrator of the
product. Service personnel should not back up or  restore customer data under any circumstances.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-17  Backup/Restore menu
First level Second levelThird level Values
Backup Data Scheduled BackupsEnable Scheduling Disabled*
Enabled
  Backup Time Default = current time
  Days Between Backups Default = 1
  Backup Now  
  Export Last Backup  
Restore Data   Insert a USB drive that contains
the backup file.
Calibrate/Cleaning menu
In the following table, asterisks (*) indicate the factory default setting.
Table 2-18  Calibrate/Cleaning menu
First level Second level Values
Cleaning Settings Auto CleaningOff*
On
  Cleaning IntervalSelect from a list of cleaning intervals.
  Auto Cleaning Size Letter*
A4
Print Cleaning Page   
Clean Laser Glass   
Quick Calibration   
Full Calibration   
Delay Calibration at Wake/Power
On  
Yes*
No
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							USB Firmware Upgrade menu
To display: At the product control panel, select the  Device Maintenance menu, and then select the
USB Firmware Upgrade  menu.
Insert a USB storage device with a firmware upgr ade bundle into the USB port, and follow the on-
screen instructions.
Service menu
The  Service  menu is locked and requires a personal iden tification number (PIN) for access. This menu
is intended for use by authorized service personnel.
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							36 Chapter 2   Control panel menusENWW
 
						

							3 Software for Windows
●Supported operating systems and printer drivers for Windows
●
Select the correct printer driver for Windows
●
Change print job settings for Windows
●
Remove the printer driver from Windows
●
Supported utilities for Windows
●
Software for other operating systems
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							Supported operating systems and printer drivers for
Windows
The product supports the following Windows operating systems:
Operating systemsSupported by productSupported by installer CD in box
Windows
® XP Service Pack 2 or greater
(32-bit)
Windows® XP (64-bit)1 
Windows Vista
® (32-bit and 64-bit)
Windows 7 (32-bit and 64-bit)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit) 
Windows Server 2008 (32-bit and 64-
bit) R2 64-bit
1For the 64-bit versions of Windows XP, you can download the printer driver from the Internet and install it by using the
Windows Add Printer Wizard.
The product supports the following Windows printer drivers:
● HP PCL 6 (this is the default printer driver
, installed from the in-box software CD)
● HP PCL 6 Universal Print Driver (HP UPD PCL 6)
● HP postscript emulation Universal Print Driver (HP UPD PS)
● HP PCL 5 Universal Print Driver (HP UPD PCL 5)
The printer drivers include online Help that has instructions for common printing tasks and also
describes the buttons, checkboxes, and drop-d own lists that are in the printer driver.
NOTE:For more information about the UPD, see www.hp.com/go/upd.
Select the correct prin ter driver for Windows
Printer drivers provide access to the product features and allow the computer to communicate with the
product (using a printer language). The following printer drivers are available at 
www.hp.com/go/
lj500colorM551_software.
38 Chapter 3   Software for Windows ENWW
 
						

							HP PCL 6 driver●Provided as the default driver on the in-box software CD. This driver is
automatically installed unless you download a different one from the Internet.
● Recommended for all Windows environments
● Provides the overall best speed, print quality, and product-feature support for
most users
● Developed to align with the Windows Graphic Device Interface (GDI) for the
best speed in Windows environments
● Might not be fully compatible with third-party and custom software programs
that are based on PCL 5
HP UPD PCL 6 driver ●Recommended for all Windows environments
● Provides the overall best speed, print quality, and product-feature support for
most users
● Developed to align with the Windows GDI for the best speed in Windows
environments
● Might not be fully compatible with third-party and custom software programs
that are based on PCL 5
HP UPD PS driver ●Recommended for printing with Adobe
® software programs or with other
highly graphics-intensive software programs
● Provides support for printing from postscript emulation needs, or for postscript
flash font support
HP UPD PCL 5 driver ●Recommended for general office printing in Windows environments
● Compatible with previous PCL versions and older HP LaserJet products
● The best choice for printing from third-party or custom software programs
● The best choice when operating with mixed environments, which require the
product to be set to PCL 5 (UNIX
®, Linux, mainframe)
● Designed for use in corporate Windows environments to provide a single
driver for use with multiple printer models
● Preferred when printing to multiple printer models from a mobile Windows
computer
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							HP Universal Print Driver (UPD)
The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to
virtually any HP LaserJet product,  from any location, without downloading separate drivers. It is built on
proven HP print driver technology and has been tested thoroughly and used with many software
programs. It is a powerful solution that performs consistently over time.
The HP UPD communicates directly with each HP product, gathers configuration information, and then
customizes the user interface to show the product’ s unique, available features. It automatically enables
features that are available for the product, such as two-sided printing and stapling, so you do not need
to enable them manually.
For more information, go to 
www.hp.com/go/upd .
UPD installation modes
Traditional mode
●Use this mode if you are installing the driver from a CD for a single computer.
● When installed from the CD that comes with the product, UPD operates like
traditional printer drivers. It operates with a specific product.
● If you use this mode, you must install UPD separately for each computer and
for each product.
Dynamic mode ●To use this mode, download UPD from the Internet. See 
www.hp.com/go/
upd
.
● Dynamic mode allows you to use a single driver installation, so you can
discover and print to HP products in any location.
● Use this mode if you are installing UPD for a workgroup.
40 Chapter 3   Software for Windows
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							Change print job settings for Windows
Priority print settings for Windows
Changes to print settings are prioritized depending on where the changes are made:
NOTE:The names of commands and dialog boxes might  vary depending on your software program.
●Page Setup dialog box
: Click Page Setup or a similar command on the  File menu of the
program you are working in to open this dialog  box. Settings changed here override settings
changed anywhere else.
● Print dialog box
: Click Print, Print Setup , or a similar command on the  File menu of the
program you are working in to open this dialog box. Settings changed in the  Print dialog box
have a lower priority and usually do not override changes made in the  Page Setup dialog box.
● Printer Properties dialog box (printer driver)
: Click Properties  in the Print dialog box
to open the printer driver. Settings changed in the  Printer Properties dialog box usually do not
override settings anywhere else in the printing so ftware. You can change most of the print settings
here.
● Default printer driver settings
: The default printer driver settings determine the settings used
in all print jobs,  unless settings are changed in the  Page Setup, Print, or Printer Properties
dialog boxes.
● Printer control panel settings
: Settings changed at the printer control panel have a lower
priority than changes made anywhere else.
Change the settings for all print jobs until the software program is
closed
1. On the File  menu in the software program, click  Print.
2. Select the driver, and then click  Properties or Preferences.
The steps can vary; this procedure is most common.
Change the default settings for all print jobs
1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the
default Start menu view) : Click Start, and then click  Printers and Faxes .
Windows XP, Windows Server 2003, and Windows Server 2008 (using the
Classic Start menu view) : Click Start, click Settings , and then click  Printers.
Windows Vista : Click Start, click Control Panel , and then in the category for  Hardware
and Sound  click Printer .
Windows 7 : Click Start, and then click Devices and Printers.
2. Right-click the driver icon, and then select  Printing Preferences.
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							Change the product configuration settings
1.Windows XP, Windows Server 2003, and Windows Server 2008 (using the
default Start menu view) : Click Start, and then click  Printers and Faxes .
Windows XP, Windows Server 2003, and Windows Server 2008 (using the
Classic Start menu view) : Click Start, click Settings , and then click  Printers.
Windows Vista: Click  Start, click Control Panel , and then in the category for  Hardware
and Sound  click Printer .
Windows 7 : Click Start, and then click Devices and Printers.
2. Right-click the driver icon, and then select  Properties or Printer properties.
3. Click the  Device Settings  tab.
4. To automatically configure product settings, expand the  Installable Options list, click the
Automatic Configuration  setting, and select the Update Now option.
42 Chapter 3   Software for Windows ENWW