HP LaserJet Enterprise M551n User Manual
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LASERJET ENTERPRISE 500 COLOR User Guide M551nM551dn M551xh
Copyright and License © 2011 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CF079-90908 Edition 2, 9/2011Trademark Credits Adobe ®, Adobe Photoshop®, Arobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. Java™ is a US trademark of Sun Microsystems, Inc. Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation. UNIX ® is a registered trademark of The Open Group. ENERGY STAR ® and the ENERGY STAR® mark are registered U.S. marks.
Conventions used in this guide TIP:Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product. ENWW iii
Table of contents 1 Product basics .................................................................................................................. 1 Product comparison ............................................................................................................ ...... 2 Environmental features ........................................................................................................ ...... 4 Accessibility features ........................................................................................................ ........ 5 Product views ................................................................................................................. ......... 6 Product front view ..................................................................................................... 6 Product back view ..................................................................................................... 7 Interface ports ........................................................................................................... 7 Serial number and model number location ................................................................... 8 2 Control panel menus ........................................................................................................ . 9 Control-panel layout .......................................................................................................... ..... 10 Control-panel help ................................................................................................... 11 Control panel menus ........................................................................................................... ... 12 Sign In menu .................................................................................................................. ....... 12 Retrieve Job From USB menu ................................................................................................... 12 Retrieve Job From Device Memory menu ................................................................................... 13 Supplies menu ................................................................................................................. ...... 14 Trays menu .................................................................................................................... ........ 16 Administration menu ........................................................................................................... .... 17 Reports menu .......................................................................................................... 17 General Settings menu ............................................................................................. 17 Retrieve From USB Settings menu .............................................................................. 22 General Print Settings menu ...................................................................................... 22 Default Print Options menu ....................................................................................... 23 Display Settings menu .............................................................................................. 25 Manage Supplies menu ........................................................................................... 26 Manage Trays menu ................................................................................................ 27 Network Settings menu ............................................................................................ 28 Troubleshooting menu .......................................................................................................... ... 32 Device Maintenance menu ...................................................................................................... 34 ENWW v
Backup/Restore menu .............................................................................................. 34 Calibrate/Cleaning menu ........................................................................................ 34 USB Firmware Upgrade menu ................................................................................... 35 Service menu .......................................................................................................... 35 3 Software for Windows ................................................................................................... 37 Supported operating systems and printer drivers for Windows ..................................................... 38 Select the correct printer driver for Windows ............................................................................. 38 HP Universal Print Driver (UPD) ................................................................................. 40UPD installation modes ............................................................................. 40 Change print job settings for Windows ..................................................................................... 41 Priority print settings for Windows ............................................................................. 41 Change the settings for all print jobs until the software program is closed ....................... 41 Change the default settings for all print jobs ............................................................... 41 Change the product configuration settings .................................................................. 42 Remove the printer driver from Windows .................................................................................. 43 Supported utilities for Windows ............................................................................................... 44 HP Web Jetadmin ................................................................................................... 44 HP Embedded Web Server ....................................................................................... 44 HP ePrint ................................................................................................................ 44 Software for other operating systems ........................................................................................ 4 5 4 Use the product with Mac ............................................................................................... 47 Software for Mac .............................................................................................................. ..... 48 Supported operating systems and printer drivers for Mac ............................................. 48 Install software for Mac operating systems .................................................................. 48 Install software for Mac computers connected directly to the product .............. 48 Install software for Mac computers on a wired network ................................. 49Configure the IP address ............................................................ 49 Install the software ..................................................................... 50 Remove the printer driver from Mac operating systems ................................................. 51 Change print job settings for Mac ............................................................................. 52 Priority print settings for Mac ..................................................................... 52 Change the settings for all print jobs until the software program is closed ........ 52 Change the default settings fo r all print jobs ................................................ 52 Change the product configuration settings ................................................... 52 Software for Mac computers ..................................................................................... 53 HP Printer Utility for Mac ........................................................................... 53 Open the HP Printer Utility .......................................................... 53 HP Printer Utility features ............................................................ 53 Supported utilities for Mac ....................................................................................... 54 vi ENWW
HP Embedded Web Server ........................................................................ 54 HP ePrint ................................................................................................. 54 AirPrint ................................................................................................... 54 Basic print tasks with Mac .................................................................................................... ... 55 Cancel a print job with a Mac .................................................................................. 55 Change the paper size and type with Mac ................................................................. 55 Resize documents or print on a custom paper size with Mac ........................................ 55 Create and use printing presets with Mac .................................................................. 56 Print a cover page with Mac ..................................................................................... 56 Use watermarks with Mac ........................................................................................ 56 Print multiple pages on one sheet of paper with Mac ................................................... 57 Print on both sides of the page (duplex printing) with Mac ........................................... 57 Store jobs with Mac ................................................................................................ 58 Set the color options with Mac .................................................................................. 59 Use the Services menu with Mac ............................................................................... 59 Solve problems with a Mac ..................................................................................................... 59 5 Connect the product with Windows ................................................................................. 61 Printer sharing disclaimer .................................................................................................... .... 62 Connect with USB .............................................................................................................. .... 62 CD installation ........................................................................................................ 62 Connect to a network with Windows ........................................................................................ 63 Supported network protocols .................................................................................... 63 Install the product on a wired network with Windows .................................................. 65Configure the IP address ........................................................................... 65 Install the software .................................................................................... 66 Configure network settings with Windows .................................................................. 67 View or change network settings ................................................................ 67 Set or change the ne twork password .......................................................... 67 Manually configure IPv4 TCP/IP parameters from the control panel ................ 68 Manually configure IPv6 TCP/IP parameters from the control panel ................ 69 Link speed and duplex settings ................................................................... 70 6 Paper and print media ................................................................................................... 71 Understand paper use .......................................................................................................... .. 72 Special paper guidelines .......................................................................................... 72 Change the printer driver to match the paper type and size in Windows ...................................... 74 Supported paper sizes ......................................................................................................... ... 75 Supported paper types ......................................................................................................... .. 78 Tray and bin capacity ......................................................................................................... .... 80 Load paper trays .............................................................................................................. ...... 82 ENWW vii
Load Tray 1 ............................................................................................................ 82Print envelopes ......................................................................................... 84 Load Tray 2 ............................................................................................................ 84 Load the optional 500-sheet paper and heavy media tray (Tray 3) ................................ 85 Load standard-sized paper into Tray 3 ........................................................ 86 Load custom-size paper into Tray 3 ............................................................ 87 Paper orientation for loading trays ............................................................................ 90 Tray 1 ..................................................................................................... 90 Tray 2 or optional Tray 3 .......................................................................... 92 Configure trays ............................................................................................................... ....... 94 Configure a tray when loading paper ........................................................................ 94 Configure a tray to match print job settings ................................................................ 94 Configure a tray from the control panel ...................................................................... 94 Automatic overhead transparency sensing (auto sense mode) ....................................... 95 Auto-sense settings ................................................................................... 95 Select the paper by source, type, or size .................................................................... 95 Source .................................................................................................... 95 Type and size .......................................................................................... 96 7 Print cartridges, toner collection unit, and other supplies ................................................. 97 Printer sharing disclaimer .................................................................................................... .... 98 Supplies information .......................................................................................................... ..... 98 Supplies views ................................................................................................................ ....... 99 Print cartridge views ................................................................................................ 99 Manage print cartridges ....................................................................................................... 100 Change settings for print cartridges ......................................................................... 100 Print when a print cartridge is at or near end of life .................................... 100 Enable or disable the Very Low Settings options from the control panel ......... 100 Store and recycle supplies ...................................................................................... 101 Recycle supplies ..................................................................................... 101 Print-cartridge storage ............................................................................. 101 HP policy on non-HP print cartridges ......................................................... 101 HP anticounterfeit Web site .................................................................................... 101 Replacement instructions ...................................................................................................... . 102 Replace the print cartridge ..................................................................................... 102 Replace the toner collection unit .............................................................................. 104 Solve problems with supplies ................................................................................................. 107 Check the print cartridges ...................................................................................... 107 Inspect the print cartridge for damage ...................................................... 108 Repeating defects ................................................................................... 109 Print the Supplies Status page .................................................................. 109 viii ENWW