HP LaserJet Enterprise M4555h User Manual

Restore factory settings
1.From the Home screen, scroll to and touch the  Administration menu.
2. Open the following menus:
●General Settings
● Restore Factory Settings
3. Select one or more categories of settings from the list, and then touch the  Reset button.
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Interpret control-panel messages
Control-panel message types
Four types of control-panel messages can indicate the status of or problems with the product.
Message type Description
Status messages Status messages reflect the current state of the product. They inform you of normal product operationand require no interaction to clear them. They change as the state of the product changes. Whenever
the product is ready, not busy, and has no pending warning messages, the  Ready status message
appears if the...

Paper feeds incorrectly or becomes jammed
●The product does not pick up paper
●
The product picks up multiple sheets of paper
●
Prevent paper jams
●
Clear jams
The product does not pick up paper
If the product does not pick up paper from the tray, try these solutions.
1. Open the product and remove any jammed sheets of paper.
2. Load the tray with the correct size of paper for your job.
3. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the
guides so they are...

4.Make sure the tray is not overfilled. If it is , remove the entire stack of paper from the tray,
straighten the stack, and then return some of the paper to the tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the
guides so they are touching th e paper stack without bending it.
6. Make sure that the tray is fully inserted in the product.
7. If you are printing on heavy, embossed, or perf orated paper, use the manual feed feature and
feed sheets one at...

7Stapler door (for models with a stapler/stacker)
8 Output bins (for models with a stapler/stacker)
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Clear jams in the document feeder
1.Open the document feeder cover.  
2.Lift the jam-access door, and remove any
jammed paper.  
3.
Close the document feeder cover.  
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Clear paper jams in the stapler (for models with a stapler/stacker)
1.Press the release latch, and then slide the
stapler/stacker away from the product.  
2.
If jammed paper is visible, pull it straight out.  
3.Slide the stapler/stacker toward the product
until it latches in place.  
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Clear staple jams (for models with a stapler/stacker)
1.Press the release latch, and then slide the
stapler/stacker away from the product.  
2.
Open the staple-cartridge door.  
3.Lift up on the staple-cartridge green handle,
and then pull the cartridge out of the stapler to
remove it.  
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4.Lift up on the small lever at the back of the
staple cartridge.  
5.
Remove the jammed staples.  
6.Close the lever at the back of the staple
cartridge. Be sure that it snaps into place.  
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7.Insert the staple cartridge into the stapler, push
down on the green handle until it snaps into
place, and then close the staple-cartridge
door.  
8.
Slide the stapler/stacker toward the product
until it latches in place.  
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