HP LaserJet Enterprise M4555h User Manual

Table 11-1  Send-fax messages (continued)
Message Error No.DescriptionAction(s)
Power Failure 0A power failure occurred
during the fax transmission on
the sending fax product.Try resending the fax.
No Fax Detected 17 or 36No fax machine was detected
at receiving end. May be due
to voice calls. Verify fax number and have
receiver verify fax machine is
on and connected; then try
resending fax.
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Receive-fax messages
Table 11-2  Receive-fax messages
Message Error No.DescriptionAction(s)
Success n/aFax received ok.None.
Blocked n/aFax reception was blocked by
receiving fax machine using
blocked number feature.None.
Modem Fail Any Unexpected or bad response
from the internal modem to
the product - example is
trying to send a fax just as
another fax is arriving. Have fax resent; if the error
persists, contact service.
Communication Error 17, 36Lost telephone connection or
interruption between...

Fax reports
The following sections list the fax reports available on this product. These reports can be printed or
viewed on the product control panel.
The following fax reports are available on this product: ●Fax Activity Log
● Billing Codes Report
● Blocked Fax List
● Speed Dial List
● Fax Call Report
Use the following steps to print or view a fax report: 1.From the Home screen, scroll to and touch the  Administration button.
2. Open the following menus:
●Reports
● Fax Reports
3. Touch the log or...

If you want to use the log for record keeping purposes, you should print the log periodically (at least
every 500 faxes) and then clear it.
Billing code report
The billing code report is a list of the most recent 500 faxes that were successfully sent, listed by billing
code. The following information is provided in this report.
● Billing code number
● Date and time of all faxes that were successfully sent
● Identification number
● Duration (off hook time)
● Number of pages sent
● Result (success)
The...

Service settings
These items in the control-panel menus can help with troubleshooting if the corrective action taken under
the Error Codes section is unsuccessful. They ar e intended to be used when an HP service
representative is assisting you.
Settings in the Troubleshooting menu
Open the Administration  menu, and then select the  Troubleshooting menu.
Troubleshooting menu settings T.30 Trace: The T.30 trace is a printed report which produces a record of all the
communications between the sending and...

246 Chapter 11   FaxENWW
 

12 Manage and maintain
●Print information pages
●
Use the HP Embedded Web Server
●
Use HP Web Jetadmin software
●
Product security features
●
Economy settings
●
Install external I/O devices
●
Clean the product
●
Product updates
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Print information pages
Information pages provide details about the product and its current configuration. Use the following
procedure to print or view the information pages:
1.From the Home screen, scroll to and touch the  Administration button.
2. Open the  Reports menu.
3. Select the name of the report you want to review, and then touch the  Print button to print it or
touch the  View button to review the settings on the control-panel display.
NOTE: Some pages do not have the  View option.
First Level...

Use the HP Embedded Web Server
Use the HP Embedded Web Server to view product status, configure product network settings, and to
manage printing functions from your computer instead of from the product control panel. The following
are examples of what you can do using the HP Embedded Web Server:
NOTE: When the product is directly connected to a computer, use the HP Easy Printer Care software
to view the product status instead of the HP Embedded Web Server.
● View product status information.
● Determine...

HP Embedded Web Server features
Information tab
Table 12-1  HP Embedded Web Server Information tab
Menu Description
Device Status Shows the product status and shows the estimated life remaining of HP supplies. The
page also shows the type and size of paper set for each tray. To change the default
settings, click the Change Settings  link.
Job Log Shows a list of recent product print or copy jobs.
Configuration Page Shows the information found on the configuration page.
Supplies Status Page Shows the...