HP LaserJet Enterprise M4555h User Manual

Clear jams in the output bin area
1.If paper is visible from the output bin, grasp
the leading edge and remove it.  
Clear jams from under the top cover
1.
Pull the top cover release lever to open the top
cover.  
ENWW
Paper feeds incorrectly or becomes jammed
281
 

2.Remove any jammed sheets that are visible in
the print cartridge area.  
3.
If no jammed paper is visible, remove the print
cartridge, and then remove the any jammed
paper in the paper path.  
4.
Reinstall the print cartridge, and then close the
top cover.  
282 Chapter 13   Solve problems
ENWW
 

Clear jams in the right door
1.Open the right door.  
2.Gently pull the paper out of the pickup area.  
3.Close the right door.  
ENWW Paper feeds incorrectly or becomes jammed
283
 

Clear jams in Tray 1
1.Clear the jam by gently pulling the paper straight out. Touch the  OK button to clear the message.
2. If you cannot remove the paper, remove the black-plastic shield.
284 Chapter 13   Solve problems ENWW
 

3.Pull the top cover release lever to open the to p cover, and then remove the print cartridge.
4.At the front of the registration roller, lift the small green tab to raise the plastic roller shield, and
then pull any jammed paper straight out.
ENWW Paper feeds incorrectly or becomes jammed
285
 

5.At the back of the roller, use the longer green ta b to raise the metal shield, and then pull any
jammed paper straight out. Touch the  OK button to clear the message.
6. Lower the shield, reinstall the print cartridge, and then close the top cover.
286 Chapter 13   Solve problems ENWW
 

7.Reinstall the black-plastic shield.
ENWW Paper feeds incorrectly or becomes jammed
287
 

Clear jams in Trays 2, 3, 4, or 5
CAUTION:Opening a tray when paper is jammed can cause the paper to tear and leave pieces of
paper in the tray, which might cause another jam.  Be sure to clear jams before opening the tray.
1.Open the tray and make sure that the paper is
stacked correctly. Remove any jammed or
damaged sheets of paper. To access jammed
paper from the tray cavity, remove the tray
from the product.  
2.
Close the tray.  
288 Chapter 13   Solve problems ENWW
 

Clear jams in the lower right door (Trays 3, 4, or 5)
1.Open the lower right door.  
2.If paper is visible, gently pull the jammed
paper up or down to remove it.  
3.
Close the lower right door.  
ENWW Paper feeds incorrectly or becomes jammed
289
 

Clear jams in the fuser
CAUTION:The fuser can be hot. Turn off the produc t, and then wait for the fuser to cool.
1.Models with a stapler/stacker : Disconnect the stapler/stacker connector.
2.Models with a stapler/stacker : Release the stapler/stacker latch, and then slide the stapler/
stacker away from the product to remove it.
3. All other models : Slide the output bin away from the product to remove it.
290 Chapter 13   Solve problems ENWW