HP Deskjet D2560 User Manual

Solution 2: Check the print quality setting
Solution:Check the quality setting. Use a higher quality setting to increase the
amount of ink used for printing.
For more information, see:
•
Change the print speed or quality
•
Maximum dpi
Cause:The print quality setting was set to low.
If this did not solve the issue, try the next solution.
Solution 3: Rotate the image
Solution:If the problem persists, use the software you installed with the product or
another software application to rotate your image 180...

Solution 2: Check the print quality setting
Solution:Check the quality setting. Use a higher quality setting to increase the
amount of ink used for printing.
For more information, see:
•
Change the print speed or quality
•
Maximum dpi
Cause:The print quality setting was set too low.
If this did not solve the issue, try the next solution.
Solution 3: If the print cartridge was dropped, wait for it to recover
Solution:Allow half an hour for the print cartridge to recover.
Cause:A print cartridge was jarred...

Printouts are faded or have dull colors
Try the following solutions if the colors in your printout are not as bright and intense as
you expected.
•
Solution 1: Check the print settings
•
Solution 2: Check the paper type
•
Solution 3: Clean the print cartridges
Solution 1: Check the print settings
Solution:Check the print settings.
• Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
• Check the quality setting. Use a higher quality setting to increase the...

self-test report shows a problem, clean the print cartridges. If the problem persists,
you might need to replace the print cartridges.
For more information, see 
Print a test page.
Cause:The print cartridges needed to be cleaned or there was insufficient ink.
Printouts seem blurry or fuzzy
Try the following solutions if your printout is smudged or unclear.
TIP:After reviewing the solutions in this section, you can go to HPs support Web
site to see if there is additional troubleshooting help. For more...

Solution:HP recommends that you use HP Advanced Papers or any other paper
type that is appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Advanced Photo Paper.
For more information, see:
Store and handle photo paper
Cause:The wrong kind of paper was loaded in the input tray.
Printouts are slanted or skewed
Try the following solutions if your printout does not appear straight on the page.
•
Solution 1: Make sure the paper is...

Solution 1: Print on a page of plain paper
Solution:Print one or several pages of plain paper to soak up any excess ink in
the product.
To remove excess ink using plain paper
1.Load several sheets of plain paper in the paper tray.
2.Wait five minutes.
3.Print a document with little or no text.
4.Check the back of the paper for ink. If there is still ink on the back of the paper,
try printing on another page of plain paper.
Cause:Ink accumulated inside the product, where the back of the paper rests
during...

Solution:Use TrueType or OpenType fonts to ensure that the product is able to
print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
Some software applications offer custom fonts that have jagged edges when enlarged
or printed. Also, if you want to print bitmapped text, it might have jagged edges when
enlarged or printed.
Cause:The font was a custom size.
Document is misprinted
If your document does not print correctly, check the following topics to see how the issues
might be...

If parts of the document are still missing, the printer settings might be overridden by
the software program print settings. Select the appropriate print settings from within
the software program.
Envelope is printed at an angle
Solution:
1.Slide the flap inside the envelope before loading it in the printer.
For more information about loading envelopes, see 
Print envelopes.
2.Confirm that the paper guide fits firmly against the edge of the envelope.
3.Reprint the envelope.
Document does not reflect the...

A HP support
•Ink cartridge warranty information 
•Support process 
•HP support by phone
Ink cartridge warranty information
The HP cartridge(s) warranty is applicable when t he product is used in its designated HP printing 
device. This warranty does not cover HP ink products that have been refilled, remanufactured,
refurbished, misused, or tampered with. 
During the warranty period the product is covered as  long as the HP ink is not depleted and the end 
of warranty date has not been reached. The end...

Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including
Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to
www.hp.com/support. Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the HP Deskjet. Be prepared to provide
the following information:
• Device model number (located on the label on the front of the device)
• Device serial...