HP Deskjet D2560 User Manual
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HP Deskjet D2500 Printer series HP Photosmart Software Help
© 2007 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgements Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Accessibility Your HP printer provides a number of features that make it accessible for people with disabilities. Visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action. Mobility For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HPs commitment toproduct accessibility, visit HPs Web site at: www.hp.com/accessibility.
Contents 1Welcome....................................................................................................................................5 2 Special features........................................................................................................................7 3 Get started The printer at a glance................................................................................................................8 Buttons and lights.......................................................................................................................9 Power button and light........................................................................................................10 Cancel button.....................................................................................................................10 Resume button and light.....................................................................................................11 Print Cartridge Status lights................................................................................................11 Paper tray.................................................................................................................................12 Unfold the paper tray..........................................................................................................12 Use the paper tray..............................................................................................................13 Fold the paper tray.............................................................................................................14 Print cartridges..........................................................................................................................15 Replace print cartridges......................................................................................................15 Ink-backup mode......................................................................................................................16 Ink-backup mode output.....................................................................................................17 Exit ink-backup mode.........................................................................................................17 4 Connect the printer USB..........................................................................................................................................18 5 Print photos Print borderless photos.............................................................................................................19 Print photos with a border.........................................................................................................20 Print photos on plain paper.......................................................................................................22 HP Real Life Technologies photo fix........................................................................................23 Exif Print...................................................................................................................................23 Store and handle photo paper..................................................................................................24 Save money and ink when printing photos...............................................................................24 6 Print other documents Print e-mail................................................................................................................................26 Print documents........................................................................................................................27 Print letters................................................................................................................................28 Print envelopes.........................................................................................................................29 Print postcards..........................................................................................................................30 Print index cards and other small media..................................................................................30 Print labels................................................................................................................................31 Print transparencies..................................................................................................................32 Print brochures.........................................................................................................................33 Print greeting cards..................................................................................................................34 Print booklets............................................................................................................................34 Print posters..............................................................................................................................36 1 Contents
Print iron-on transfers...............................................................................................................37 7 Printing tips Print a test page.......................................................................................................................39 Printing shortcuts......................................................................................................................39 Create printing shortcuts....................................................................................................40 Delete printing shortcuts.....................................................................................................40 Set the page order....................................................................................................................41 Fast/Economical printing..........................................................................................................41 Print multiple pages on a single sheet of paper........................................................................42 Print in grayscale......................................................................................................................42 Two-sided printing....................................................................................................................43 General Everyday printing........................................................................................................43 Print preview.............................................................................................................................43 Set a custom paper size...........................................................................................................44 Select a paper type...................................................................................................................44 Change the print speed or quality.............................................................................................45 Print resolution..........................................................................................................................45 Maximum dpi............................................................................................................................45 Resize a document ..................................................................................................................46 Bound two-sided documents....................................................................................................46 Print a Web page......................................................................................................................47 Presentation printing.................................................................................................................48 8 Printer software Make the HP Deskjet the default printer...................................................................................49 Set default print settings...........................................................................................................49 Printer Properties dialog box....................................................................................................50 Whats This? help.....................................................................................................................51 Download printer software updates..........................................................................................51 9 Maintenance Install print cartridges...............................................................................................................52 Choose the right print cartridges........................................................................................52 Selection numbers..............................................................................................................53 Printing with one print cartridge..........................................................................................53 Installation instructions.......................................................................................................53 Align print cartridges.................................................................................................................55 Automatically clean print cartridges..........................................................................................56 View estimated ink levels.........................................................................................................56 Maintain the printer body..........................................................................................................57 Remove ink from your skin and clothing...................................................................................57 Manually clean print cartridges.................................................................................................57 Maintain print cartridges...........................................................................................................58 Printer Toolbox.........................................................................................................................59 2 Contents
10 Shop for ink supplies ............................................................................................................60 11 Troubleshooting Error messages........................................................................................................................61 Print cartridge error messages...........................................................................................61 Incorrect print cartridge or print cartridge missing........................................................61 Print cartridge problem message..................................................................................62 Print cartridge carriage is stuck....................................................................................62 Paper Mismatch or Paper Size message......................................................................64 Out of paper........................................................................................................................65 There was an error writing to USB port..............................................................................65 Two-way communication cannot be established or Printer not responding.......................65 Installation problems.................................................................................................................65 Printer lights are on or flashing.................................................................................................68 Power light is flashing ........................................................................................................69 Resume light is flashing......................................................................................................69 Both Power and Resume lights are flashing.......................................................................70 Print Cartridge Status lights are on or flashing...................................................................70 Printer does not print................................................................................................................71 Verify the following.............................................................................................................71 Unable to print....................................................................................................................71 If the printer still does not print...........................................................................................77 Document prints slowly.............................................................................................................77 Print cartridge problems...........................................................................................................78 Resolving print cartridge error messages...........................................................................78 Print cartridge carriage is stalled........................................................................................81 Paper problems........................................................................................................................84 Paper jam...........................................................................................................................84 Out of paper........................................................................................................................86 Printer prints on multiple sheets at once............................................................................90 Photos do not print correctly.....................................................................................................90 Check the paper tray..........................................................................................................90 Check the printer properties...............................................................................................90 Problems with borderless documents.......................................................................................91 Borderless printing guidelines............................................................................................91 Image is printed at an angle...............................................................................................91 Fading occurs on the edges of a photo..............................................................................92 Photo has an unwanted border..........................................................................................92 Print quality is poor...................................................................................................................93 Wrong, inaccurate, or bleeding colors................................................................................93 Ink is not filling the text or graphics completely..................................................................96 The printout has a horizontal band of distortion near the bottom of a borderless print.....................................................................................................................................97 Printouts have horizontal streaks or lines...........................................................................98 Printouts are faded or have dull colors.............................................................................100 Printouts seem blurry or fuzzy..........................................................................................101 Printouts are slanted or skewed.......................................................................................102 Ink streaks on the back of the paper................................................................................102 Document is misprinted..........................................................................................................104 If you continue to have problems............................................................................................105 Contents 3 Contents
A HP support Ink cartridge warranty information..........................................................................................106 Support process.....................................................................................................................106 HP support by phone..............................................................................................................106 Phone support period.......................................................................................................107 Placing a call....................................................................................................................107 After the phone support period.........................................................................................107 B Technical information Printer specifications..............................................................................................................108 Notice to Windows 2000 users...............................................................................................108 Environmental product stewardship program.........................................................................108 Paper use.........................................................................................................................109 Plastics.............................................................................................................................109 Material safety data sheets...............................................................................................109 Recycling program............................................................................................................109 HP inkjet supplies recycling program...............................................................................109 Energy Star® notice.........................................................................................................109 Disposal of waste equipment by users in private households in the European Union................................................................................................................................111 Regulatory notices..................................................................................................................111 FCC statement..................................................................................................................112 Notice to users in Korea...................................................................................................112 VCCI (Class B) compliance statement for users in Japan................................................113 Notice to users in Japan about the power cord................................................................113 Toxic and hazardous substance table..............................................................................113 HP Deskjet D2500 Printer series declaration of conformity..............................................114 Index............................................................................................................................................115 4 Contents
1Welcome Welcome to the HP Deskjet D2500 Printer series Help. For details on how to use your computer and the printer together, see the following table and select an appropriate topic. You can also use the table of contents pane on the left to locate information. If you are using the product with a Windows 2000 computer, some features may not be available. For more information, see Notice to Windows 2000 users. NOTE:For information about installing the software, see the Setup Guide that came with the printer. SectionDescription Special featuresLearn about some of the printers special features. Get startedLearn how to operate the printer and use and replace the print cartridges. Connect the printerLearn how to connect the printer to your computer. Print photosLearn how to print photos, adjust the appearance of photos before you print, install a print cartridge, store and handle photo paper, and share photos with friends and family. Print other documentsLearn how to print a variety of documents, including e-mail, greeting cards, envelopes, labels, posters, booklets, transparencies, and iron-on media. Printing tipsLearn how to use printing shortcuts, select a paper type, change the print resolution, set the page order, print multiple pages on a single sheet, preview a document, and use two-sided printing. Printer softwareLearn how to make the HP Deskjet the default printer, set default print settings, and download printer software updates. MaintenanceLearn how to install and care for print cartridges, view how much ink is left in a print cartridge, print a test page, and remove ink stains. TroubleshootingFind a solution to a hardware or software problem. HP supportFind out how to contact HP support. Shop for ink suppliesOrder supplies for the printer. Printer specificationsLearn about the paper capacity, requirements, and other specifications for the printer. Welcome 5 Welcome
SectionDescription HP inkjet supplies recyclingprogramFind out how to recycle print cartridges. Chapter 1 (continued) 6Welcome Welcome
2 Special features Congratulations! The HP Deskjet is equipped with several exciting features: •User friendly: Easy to install and operate. •Borderless printing: Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature. For information, see Print borderless photos. •Estimated ink levels: Know the approximate ink level of each print cartridge with the Estimated Ink Levels option in the printer Toolbox. For information, see View estimated ink levels. •Ink-backup mode: Print with one print cartridge. For information, see Ink-backup mode. Special features 7 Special features