HP Deskjet D2560 User Manual

in the Size list to see if a defined paper size already exists for the type of paper
you are using.
Paper typeSuggested paper size settings
Copier, multi-purpose, or
plain papersLetter or A4
EnvelopesAppropriate listed envelope size
Greeting-card papersLetter or A4
Index cardsAppropriate listed card size (if listed sizes are not
appropriate, you can specify a custom paper size)
Inkjet papersLetter or A4
Iron-on T-shirt transfersLetter or A
LabelsLetter or A4
LetterheadLetter or A4
Panorama photo...

If this did not solve the issue, try the next solution.
Solution 5: Clean the rollers 
Solution: Clean the rollers. 
Make sure you have the following materials available:
• Lint-free cloth, or any soft material that will not come apart or leave fibers. 
• Distilled, filtered, or bottled water. 
To clean the rollers 
1. Turn off the product and remove the power cord. 
2. Remove the rear door to access the rollers.
3.Dip the lint-free cloth into the purified or distilled water, and squeeze any excess...

Printer prints on multiple sheets at once
If the printer prints on multiple sheets at once, check the following:
•
Paper weight
•
Paper might be loaded improperly
Paper weight
The printer might print on multiple sheets of paper at once if the paper is under the
recommended paper weight. Use paper that is within the recommended specifications.
For more information, see 
Paper weights.
Paper might be loaded improperly
The printer might print on multiple sheets of paper at once if the paper is loaded too...

TabSetting
NOTE:For more information on enabling the maximum dpi
mode, see Maximum dpi.
Problems with borderless documents
If you are having problems with printing borderless documents and photos, observe the
guidelines and check the solutions in the following topics:
•
Borderless printing guidelines
•
Image is printed at an angle
•
Fading occurs on the edges of a photo
•
Photo has an unwanted border
Borderless printing guidelines
When printing borderless photos or brochures, follow these guidelines:
•...

If the problem is not caused by the source image, follow these steps:
1.Remove all paper from the paper tray.
2.Load the photo paper correctly in the paper tray.
3.Verify that the paper guide fits firmly against the edge of the paper.
4.Follow loading instructions for the paper type.
Fading occurs on the edges of a photo
Verify that the photo paper is not curled. If the photo paper is curled, place the paper in
a plastic bag and gently bend it in the opposite direction of the curl until the paper lies...

If the printout has an unwanted border, try the following solutions:
•
Align the print cartridges.
• Open the 
Printer Properties dialog box, click the Features tab, and verify that the
selected paper size matches both the paper size that the photo is formatted for and
the size of the paper that is loaded in the printer.
• Verify that no problem exists with the source image. For example, if you are printing
a scanned image, verify that the image was not crooked when it was scanned.
• Verify that the...

HP recommends that you use genuine HP print cartridges. Genuine HP print
cartridges are designed and tested with HP printers to help you easily produce great
results, time after time.
NOTE:HP cannot guarantee the quality or reliability of non-HP supplies. Printer
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP print cartridges, go to:
www.hp.com/go/anticounterfeit
Cause:Non-HP ink was being used.
If this did not...

Solution 4: Check to see if the product is in ink-backup mode
Solution:Check to see if the the product is printing in ink-backup mode, with only
one print cartridge installed.
If the product is in ink-backup mode, text and photo quality will differ from those printed
when using all print cartridges.
If you are satisfied with the print quality, continue printing in ink-backup mode. Or,
replace the missing print cartridge.
For more information, see:
•
Ink-backup mode
•
Replace print cartridges
Cause:A...

Ink is not filling the text or graphics completely
Try the following solutions if the ink is not filling the text or image completely so that it
appears that parts are missing or blank.
•
Solution 1: HP recommends using genuine HP print cartridges
•
Solution 2: Check the print settings
•
Solution 3: Check the paper type
•
Solution 4: Clean the print cartridges
Solution 1: HP recommends using genuine HP print cartridges
Solution:Check to see if your print cartridges are genuine HP print cartridges.
HP...

Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Advanced Photo Paper.
For more information, see:
Store and handle photo paper
Cause:The wrong kind of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.
Solution 4: Clean the print cartridges
Solution:Print a self-test report to determine if there is a problem with the print
cartridges. If the self-test report shows a problem, clean the print cartridges. If the...