HP Designjet Z3200 24 in User Manual

General advice
When you have any print-quality problem:
●To achieve the best performance from your printer, use only genuine manufacturers supplies and
accessories, whose reliability and performance have been thoroughly tested to give trouble-free
performance and best-quality prints. For details of recommended papers, see 
Order paper
on page 103.
●Make sure that the paper type selected in the front panel is the same as the paper type loaded into
the printer. To check this, use the View loaded paper key...

Alternatively, or if you have other print quality problems, you can continue reading this chapter.
Horizontal lines across the image (banding)
If your printed image suffers from added horizontal lines as shown (the color may vary):
1.Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key.
2.Check that you are using appropriate print-quality settings for your purposes (see...

The whole image is blurry or grainy
1.Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key.
2.Check that you are printing on the correct side of the paper.
3.Check that you are using appropriate print-quality settings (see 
Printing on page 42). In some
cases, you can overcome a print-quality problem merely by selecting a higher print-quality level.
For instance, if you have set...

1.Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key.
2.Try changing to a thicker paper type, such as HP Heavyweight Coated Paper, HP Super
Heavyweight Coated Paper or thicker Digital Fine Art papers.
The print is scuffed or scratched
The black ink pigment can be scuffed or scratched when touched by a finger, a pen or some other object.
This is particularly noticeable on...

Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key and also
cancel the job from your computer application. Soaked paper can damage the printheads.
Try the following suggestions to avoid this problem:
1.Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key.
2.Use a recommended paper type (see 
Order paper on page 103) and the correct print...

NOTE:We recommend keeping the starwheels in the Down position by default for all non-glossy
paper types, for better print quality and paper control; change to the Up position only if this problem
occurs.
Vertical continuous lines on the print
When loading a thick single sheet using the rear tray, the plastic rollers may in some cases leave regular
thick stripes on the print.
To avoid this, try loading this kind of sheet using the roll load path instead of the rear tray. You can align
the sheet with the...

Bronzing
If you are printing on photo paper in grayscale, and you experience a gloss differential problem when
fluorescent light is directly reflected towards you from the print, producing bronzed reflections from the
ink, try one of the following:
●If using standard print quality options, ensure that the slider is set to Quality (see 
Select print
quality on page 43)
●If using custom print quality options, ensure that the Gloss enhancer option is set to Whole
page (see 
If you are printing on photo...

Colors are inaccurate
If the colors of your print do not match your expectations, try the following:
1.Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key. At the
same time, check the color calibration status. If the status is PENDING or OBSOLETE, you should
perform color calibration: see 
Color calibration on page 60. If you have made any changes, you
may wish to reprint your...

The image is incomplete (clipped at the bottom)
●Did you press Cancel before all the data were received by the printer? If so, you have ended the
data transmission and will have to print the page again.
●The I/O timeout setting may be too short. This setting determines how long the printer waits for
the computer to send more data, before deciding that the job is finished. From the front panel,
increase the I/O timeout setting to a longer period and then send the print again. From the
Connectivity menu 
,...

If you try to print an image larger than this from these applications, the bottom of the image may be
clipped. To print the whole image, try these suggestions:
●The Windows PCL3 driver dialog includes an option called Max. application resolution, which
enables you to print successfully in this situation. You will not normally need to change the default
setting, which is Auto. However, you can find the option in the Advanced tab, under Document
Options > Printer Features.
●Save the file in another format,...