HP Designjet Z3200 24 in User Manual

MessageRecommendation
Replace [color] cartridgeReplace the cartridge. See Handling ink cartridges and
printheads on page 81.
Reseat [color] cartridgeRemove and reinsert the same cartridge. See Handling inkcartridges and printheads on page 81.
Update: failed. Invalid file Make sure that you have selected the correct firmware update
file. Then try again to perform the update.
Table 15-2  Numerical error codes
Error codeRecommendation
52:01The printer needs internal cleaning. See Clean the printhead drop...

16 HP Customer Care
●Introduction
●
HP Professional Graphics Services
●
HP Proactive Support
●
Contact HP Support
152 Chapter 16   HP Customer Care ENWW
HP Customer Care
 

Introduction
HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet,
providing comprehensive, proven support expertise and new technologies to give you unique end-to-
end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair
and exchange services, phone and Web support, software updates and self-maintenance services. To
find out more about HP Customer Care, please visit us at:
http://www.hp.com/go/graphic-arts/
or call...

HP Care Packs and Warranty Extensions include remote support. On-site service is also provided if
necessary, with two alternative response-time options.
●Next business day
●Same business day, within four hours (may not be available in all countries)
For more information on HP Care Packs, please visit 
http://www.hp.com/go/lookuptool/.
HP Installation
The HP Installation service unpacks, sets up and connects the printer for you.
This is one of the HP Care Pack services; for more information, please visit...

●If you have installed third-party software drivers and RIPs, see their documentation.
●If you call one of the Hewlett-Packard offices, please have the following information available to
help us answer your questions more quickly:
◦The printer you are using (the product number and the serial number, found on the label at
the back of the printer)
◦If there is an error code on the front panel, note it down; see 
Front-panel error messages
on page 150
◦
The printers Service ID: at the front panel, select...

17 Printer specifications
●Functional specifications
●
Physical specifications
●
Memory specifications
●
Power specifications
●
Ecological specifications
●
Environmental specifications
●
Acoustic specifications
156 Chapter 17   Printer specifications ENWW
Specifications
 

Functional specifications
Table 17-1  HP 70 ink supplies
PrintheadsTwo inks in each printhead: gloss enhancer and gray, blue and
green, magenta and yellow, light magenta and light cyan,
photo black and light gray, and matte black and red
Ink  cartridges Cartridges containing 130 ml of ink: gloss enhancer, gray, blue,
green, magenta, yellow, light magenta, light cyan, photo black,
light gray, matte black, and red
Table 17-2  Paper sizes
MinimumMaximum
Roll width11 inches (279 mm)24-inch printer: 24 inches...

Table 17-5  Mechanical accuracy 
±0.2% of the specified vector length or ±0.3 mm (whichever is greater) at 23°C (73°F),  50-60% relative humidity, on E/A0
printing material in Best or Normal mode with HP Matte Film roll feed.
Table 17-6  Graphic languages supported
HP Designjet Z3200 Photo Printer HP-PCL3 GUI
Table 17-7  Operating systems supported
Apple Mac OS X10.4 and later versions
Microsoft Windows XP and later versions
Physical specifications
Table 17-8  Printer physical specifications
 24 inch...

Environmental specifications
Table 17-11  Printer environmental specifications
Temperature rangeHumidity range
Operating for optimal print quality22°C to 26°C (72°F to 79°F)30% to 60%
Operating for standard printing15°C to 35°C (59°F to 95°F)20% to 80%
Printer without consumables5°C to 40°C (41°F to 104°F)
Non-operating packed consumables and
printer:-40°C to 60°C (-40°F to 140°F)
Acoustic specifications
Printer acoustic specifications (declared according to ISO 9296).
Table 17-12  Printer acoustic...

Glossary
AppleTalkA suite of protocols that Apple Computer developed in 1984 for computer networking, not supported
by this printer. Apple now recommends TCP/IP networking instead.
BonjourApple Computers trade name for its implementation of the IETF Zeroconf specification framework, a
computer network technology used in Apples Mac OS X from version 10.2 onwards. It is used to discover services
available on a local area network. It was originally known as Rendezvous.
Color accuracyThe ability to print...