HP Designjet T620 610 mm User Manual

							Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
●Use the power supply voltage specified on the nameplate. Avoid overloading the printers electrical
outlet with multiple devices.
● Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire
and susceptibility to electromagnetic interference.
● Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
for service, see 
Contact HP Support on page 156
.
● Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the power
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
● Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
the printer. Doing so may cause fire, electric shock or other serious hazards.
● Turn off the printer and unplug the power cable from the power outlet in any of the following cases:
◦
When placing your hands inside the printer
◦ If there is smoke or an unusual smell coming from the printer
◦ If the printer is making an unusual noise not heard during normal operation
◦ A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
parts of the printer
◦ During an electrical (thunder/lightning) storm
◦ During a power failure
HP Start-Up Kit
The 
HP Start-Up Kit  is the DVD that comes with your printer; it contains the printers software and
documentation, including introductory multimedia tutorials to help you to get a good first print.
Using this guide
Using your printer  (on DVD) and the  Quick Reference Guide  (on paper) are organized into the following
chapters. The most complete source of information is  Using your printer.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
●
Installing the software on page 9
●
Setting up the printer on page 15
●
Personalizing the printer on page 17
●
Paper handling on page 23
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							●Printing on page 45
●
Color management on page 53
●
Practical printing examples on page 59
●
Handling ink cartridges and printheads on page 83
●
Maintaining the printer on page 95
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
●
Troubleshooting paper issues on page 111
●
Troubleshooting print-quality issues on page 121
●
Troubleshooting ink cartridge and printhead issues on page 137
●
Troubleshooting general printer issues on page 145
●
Front-panel error messages on page 151
Accessories, support and specifications
These chapters, Accessories on page 105 , HP Customer Care on page 153 and Printer
specifications on page 157, contain reference information, including customer care, the printer
specifications and part numbers for paper types, ink supplies and accessories.
Glossary
The Glossary on page 161  contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent
the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury
or damage to the product.
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Introduction
 
						

							The printers main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 24 inches
(61 cm) . Some major features of the printer
are shown below:
●Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the 
Best
print-quality option, the  Maximum Detail option and photo paper
● The HP Printer Utility, see 
Access the HP Printer Utility on page 19
, provides an easy-to-use
interface including:
◦ Calibration of printer
◦ Access to the online HP Knowledge Center
● Accurate and consistent color reproduction with automatic color calibration
● Economode for printing economically
● Six-ink system
● Color emulations, see 
Printer emulation on page 56
● Paper flexibility and automatic easy load, see 
Paper handling on page 23
, with information and
profiles accessible from the front panel and from the HP Printer Utility
The printers main components
The following front and rear views of the printer illustrate the main components.
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							Front view
1.Ink cartridge
2. Ink cartridge slots
3. Blue lever
4. Window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket
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							Rear view
1.Spindle
2. Spindle holders
3. Quick Reference Guide holder
4. Sockets for communication cables and optional accessories
5. Hard power switch
6. Power cord plug in
7. Paper feeder
The front panel
Your printers front panel is located on the front of the printer, in the center. It has the following important
functions:
●Assists you in troubleshooting issues
● Is used to perform certain procedures, such as cutting and unloading paper
● Displays helpful animations to guide you through procedures
● Displays up-to-date information about the status of the printer such as, the ink cartridges, the
printheads, the paper and the print jobs
● Displays warning and error messages, when appropriate, along with audio alerts to call attention
to a warning or message
● Can be used to change the values of printer settings and thus change the operation of the printer.
However, settings in the front panel are overridden by settings in the printer drivers, see 
Installing
the software on page 9
.
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							The front panel has the following components:
1.Direct access  keys:
● First key 
: View ink levels, see Check the ink cartridges status on page 84
● Second key 
: View loaded paper, see View information about the paper on page 40
● Third key 
: Unload paper, see Unload a roll on page 36 and Unload a single sheet
on page 40
● Fourth key 
: Form feed and cut, see Feed and cut the paper on page 42
2. Menu  key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
3. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
4. Back  key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5. Down  key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
6. Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
7. Cancel  key - To abort a procedure or interaction.
8. Power  key - To turn the printer off or on, it also has a light to indicate the printers status. If the
power key light is off the printer is off. If the power key light is blinking green, the printer is starting
up. If the power key light is green on, the printer is on. If the power key light is amber on, the printer
is in standby. If the power key light is blinking amber, the printer needs attention.
9. LED light - Indicates the printers status. If the LED light is solid green, the printer is ready. If it is
flashing green, the printer is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10. Front-panel display  - Displays errors, warnings and information on using your printer.
To  highlight  an item in the front-panel display, press the  Up or  Down  key until the item is highlighted.
To  select  an item in the front-panel display, first highlight it and then press the  OK key.
When this guide shows a series of front-panel display items like this:  Item1 > Item2  > Item3, it means
that you should select  Item1, then select  Item2, then select  Item3.
Information about specific uses of the front panel can be found throughout this guide.
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							Printer software
The following software is provided with your printer:
●The RTL and HP-GL/2 driver for Windows
● The PCL3 raster driver
● The HP Printer Utility, see 
Access the HP Printer Utility on page 19
, allows you to:
◦ Manage the printer including color with the HP Color Center
◦ Access the HP Knowledge Center
◦ Update the printers firmware, see 
Update the firmware on page 101
◦ Perform calibrations and troubleshooting
● The Embedded Web Server, runs in the printer and enables you to use a Web browser on any
computer, see 
Access the Embedded Web Server on page 19
.
The printers internal prints
The internal prints give various kinds of information about your printer. They can be requested from the
front panel without using a computer.
CAUTION: Before requesting any internal print, make sure that paper is loaded (roll or sheet), and
that the front panel displays the  Ready message. The loaded paper should be at least A3 landscape
(16.53 in or 42 cm wide); otherwise the print may be clipped.
To print any internal print, press the  Menu key to return to the main menu, select the Internal Prints
menu icon 
, then select the internal print you want. The following internal prints are available.
● Demo prints: show some of the capabilities of the printer
◦ Print drawing demo
◦ Print rendering demo
◦ Print GIS map
NOTE:
Demo prints are printed the same size as the loaded paper .
●Menu map: shows details of all the front-panel display menus
● Configuration: shows all the current front-panel display settings
● HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette
● Service information: provides information needed by service engineers
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							2 Installing the software
●Choose which connection method to use
●
Connect directly to a computer (Windows)
●
Connect to a network (Windows)
●
Uninstall the printer software (Windows)
●
Connect directly to a computer (Mac OS)
●
Connect to a network (Mac OS)
●
Uninstall the printer software (Mac OS)
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							Choose which connection method to use
The following methods can be used to connect your printer.
Connection typeSpeedCable lengthOther factors
USB 2.0Very fastShort (5 m = 16 ft)A certified USB 2.0 cable is necessary for
reliable communication.
Fast EthernetVery fast; varies
according to network
trafficLong (100 m = 328 ft)Requires extra equipment (switches)
Jetdirect print server
(optional accessory)Moderate; varies
according to network
trafficLong (100 m = 328 ft) Requires extra equipment (switches)
Provides additional features
See 
http://www.hp.com/go/jetdirect/ for
more details
NOTE: The speed of any network connection depends on all components used in the network, which
can include network interface cards, hubs, routers, switches and cables. If any one of these components
cannot operate at high speed, you will have a low-speed connection. The speed of your network
connection can also be affected by the total amount of traffic from other devices on the network.
Connect directly to a computer (Windows)
You can connect your printer directly to a computer by using the printers built-in USB 2.0 socket
(supported under Windows 2000, Windows XP and later versions of Windows).
1. Do not connect the computer to the printer yet.  You must first install the printer driver software
on the computer, as follows.
2. Insert the  HP Start-Up Kit  DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
3. Click  Install . The printer drivers and the HP Printer Utility are installed.
4. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
● When asked how the printer is connected, select 
Connected directly to this computer.
● If you would like to share the printer with other people connected to your network, press
the 
Printer Properties  button in the Ready to Install  window, then select the  Sharing tab
and enter the name under which the printer will be shared.
● When prompted to do so, connect your computer to the printer with a certified USB cable
(provided with the printer). Ensure that the printer is turned on.
NOTE:
You may complete the installation without connecting your printer if you prefer. To
do so, check the box marked  I want to connect my printer after completing the setup
wizard .
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementors Forum (
http://www.usb.org/ ) should be used with this
printer.
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Software installation
 
						

							Printer sharing considerations
●The HP Printer Utility must be installed on a computer before it can be used from that computer.
● Any other users sharing your directly connected printer will be able to send print jobs, but will not
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
TIP:
The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See 
Connect to a network (Windows) on page 11 .
Connect to a network (Windows)
Before you begin, check your equipment:
● The printer should be set up and on.
● The Ethernet hub or router should be on and functioning correctly.
● All computers on the network should be on and connected to the network.
● The printer should be connected to the network.
Now you can proceed to install the printer software and connect your printer:
1. Make a note of the IP address from the status screen on the printers front panel (192.168.1.1 in
this example):
2.Insert the  HP Start-Up Kit  DVD into your computer. If the DVD does not start automatically, run the
START.EXE program in the root folder of the DVD.
3. Click  Install . The printer drivers and the HP Printer Utility are installed.
4. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
●When asked how the printer is connected, select 
Wired Networking.
● The configuration program looks for printers connected to your network. When the search is
complete, a list of printers appears. Identify your printer by its IP address and select it from
the list.
● The configuration program analyzes the network and the printer. The program detects the
network settings and suggests the settings to use when configuring the printer. It is not
normally necessary to change any of these settings, but you can do so if you wish.
If your computer fails to find any printers on the network, the  Printer Not Found window is displayed,
which helps you to try to find your printer. If you have a firewall in operation, you may have to disable it
temporarily in order to find the printer. You also have the options of searching for the printer by its URL,
IP address or MAC address.
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