HP Designjet T620 610 mm User Manual
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Table of contents 1 IntroductionSafety precautions ............................................................................................................ .................... 2 HP Start-Up Kit ..................................................................................................................................... 2 Using this guide .............................................................................................................. ...................... 2 The printers main features ................................................................................................... ................ 4 The printers main components ................................................................................................. ........... 4 The front panel ............................................................................................................... ...................... 6 Printer software .............................................................................................................. ...................... 8 The printers internal prints ................................................................................................. .................. 8 2 Installing the software Choose which connection method to use ......................................................................................... .. 10 Connect directly to a computer (Windows) ...................................................................................... ... 10 Connect to a network (Windows) ................................................................................................ ....... 11 Uninstall the printer software (Windows) ...................................................................................... ...... 12 Connect directly to a computer (Mac OS) ....................................................................................... ... 12 Connect to a network (Mac OS) ................................................................................................. ........ 13 Uninstall the printer software (Mac OS) ....................................................................................... ...... 13 3 Setting up the printer Introduction ......................................................................................................................................... 16 Turn alerts on and off ........................................................................................................ ................. 16 Set Windows driver preferences ................................................................................................ ........ 16 4 Personalizing the printer Turn the printer on and off ................................................................................................... ............... 18 Change the language of the front-panel display ................................................................................ . 19 Access the HP Printer Utility .............................................................................................................. 19 Access the Embedded Web Server ................................................................................................ ... 19 Change the language of the HP Printer Utility .................................................................................... 20 Change the language of the Embedded Web Server ......................................................................... 20 Change the sleep mode setting ................................................................................................. ......... 20 Turn the buzzer on and off .................................................................................................... ............. 20 Change the front-panel display contrast ....................................................................................... ...... 21 Change the units of measurement ............................................................................................... ...... 21 Configure network settings .................................................................................................... ............. 21 Change the graphic language setting ................................................................................................. 21 ENWW iii
5 Paper handlingGeneral advice ................................................................................................................ ................... 24 Load a roll onto the 24-inch spindle .......................................................................................... ......... 24 Load a roll onto the 44-inch spindle ......................................................................................... ......... 26 Load a roll into the 24-inch printer ......................................................................................... ............ 28 Load a roll into the 44-inch printer .......................................................................................... ............ 32 Unload a roll ....................................................................................................................................... 36 Load a single sheet ........................................................................................................... ................. 37 Unload a single sheet ......................................................................................................... ................ 40 View information about the paper .............................................................................................. ......... 40 Paper profiles ................................................................................................................ ..................... 41 Print on loaded paper ......................................................................................................... ................ 41 Maintain paper ................................................................................................................ .................... 42 Change the drying time ........................................................................................................ .............. 42 Turn the automatic cutter on and off .......................................................................................... ........ 42 Feed and cut the paper ........................................................................................................ .............. 42 6 Printing Select print quality .......................................................................................................... .................... 46 Select paper size ............................................................................................................. ................... 46 Select margins options ........................................................................................................ ............... 47 Print with shortcuts .......................................................................................................... ................... 47 Rescale a print ............................................................................................................... .................... 48 Change the treatment of overlapping lines ..................................................................................... .... 49 Print a draft ................................................................................................................. ........................ 49 High-quality printing ......................................................................................................... ................... 50 Print in gray shades .......................................................................................................... .................. 51 Print with no margins ......................................................................................................... ................. 51 Reprint last printed job ...................................................................................................... ................. 51 Use paper economically ........................................................................................................ ............. 52 Use ink economically .......................................................................................................... ................ 52 7 Color management Introduction ......................................................................................................................................... 54 How colors are represented .................................................................................................... ........... 54 A summary of the color management process ................................................................................... 5 4 Color calibration ............................................................................................................. .................... 54 Color management from printer drivers ......................................................................................... ..... 55 Color management from the front panel ......................................................................................... .... 58 8 Practical printing examples Print a draft for revision with the correct scale ................................................................................... 60 Print a project ............................................................................................................... ...................... 62 Print a presentation .......................................................................................................... .................. 70 Print and scale from Microsoft Office ......................................................................................... ........ 76 iv ENWW
9 Handling ink cartridges and printheadsAbout the ink cartridges ...................................................................................................... ................ 84 Check the ink cartridges status ............................................................................................... ........... 84 Remove an ink cartridge ....................................................................................................... ............. 85 Insert an ink cartridge ....................................................................................................... .................. 86 About the printheads .......................................................................................................... ................ 87 Check the printhead status .................................................................................................... ............. 88 Remove a printhead ............................................................................................................ ............... 88 Insert a printhead ............................................................................................................ ................... 91 10 Maintaining the printer Check printer status .......................................................................................................... ................. 96 Clean the exterior of the printer ............................................................................................. ............. 96 Replace the cutter ............................................................................................................ .................. 96 Maintain the ink cartridges ................................................................................................... ............ 100 Move or store the printer ..................................................................................................... ............. 100 Update the firmware ........................................................................................................... .............. 101 Update the software ........................................................................................................... .............. 102 Printer maintenance kits ...................................................................................................... ............. 102 Secure Disk Erase ............................................................................................................. ............... 102 11 Accessories How to order supplies and accessories ......................................................................................... ... 106 Introduction to the accessories ............................................................................................... .......... 110 12 Troubleshooting paper issues The paper cannot be loaded successfully ........................................................................................ 112 The paper type is not in the driver ........................................................................................... ......... 114 The paper has jammed .......................................................................................................... .......... 115 The printer displays out of paper when paper is available ............................................................... 118 Prints do not fall neatly into the basket ..................................................................................... ........ 118 The sheet stays in the printer when the print has been completed .................................................. 118 The paper is cut when the print has been completed ....................................................................... 118 The cutter does not cut well .................................................................................................. ........... 118 The roll is loose on the spindle .............................................................................................. ........... 118 A strip stays on the output tray and generates jams ........................................................................ 11 8 Recalibrate the paper advance ................................................................................................. ....... 119 13 Troubleshooting print-quality issues General advice ................................................................................................................ ................. 122 Print quality troubleshooting wizard .......................................................................................... ........ 122 Horizontal lines across the image (banding) ................................................................................... . 123 Lines are too thick, too thin or missing ...................................................................................... ....... 124 Lines appear stepped or jagged ................................................................................................ ....... 124 Lines print double or in the wrong colors ..................................................................................... ..... 125 Lines are discontinuous ....................................................................................................... ............. 125 ENWW v
Lines are blurred .............................................................................................................................. 126 Line lengths are inaccurate ................................................................................................... ........... 127 The whole image is blurry or grainy ........................................................................................... ...... 127 The paper is not flat ......................................................................................................... ................. 128 The print is scuffed or scratched ............................................................................................. ......... 128 Ink marks on the paper ........................................................................................................ ............. 129 Black ink comes off when you touch the print .................................................................................. 129 Edges of objects are stepped or not sharp ..................................................................................... .. 130 Edges of objects are darker than expected ..................................................................................... . 1 3 0 Horizontal lines at the end of a cut sheet print .............................................................................. ... 130 Vertical lines of different colors ............................................................................................ ............ 130 White spots on the print ...................................................................................................... .............. 131 Colors are inaccurate ......................................................................................................... .............. 131 Colors are fading ............................................................................................................. ................. 132 The image is incomplete (clipped at the bottom) .............................................................................. 132 The image is clipped ........................................................................................................................ 132 Some objects are missing from the printed image ........................................................................... 133 A PDF file is clipped or objects are missing .................................................................................. ... 133 The Image Diagnostics Print ................................................................................................... ......... 133 If you still have a problem ................................................................................................................. 136 14 Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge ................................................................................................ .......... 138 Ink cartridge status messages ................................................................................................. ......... 138 Cannot insert a printhead ..................................................................................................... ............ 138 The front-panel display recommends reseating or replacing a printhead ........................................ 139 Clean the printheads ........................................................................................................................ 139 Clean the printhead drop detector ............................................................................................. ....... 139 Align the printheads .......................................................................................................... ................ 142 Printhead status messages ..................................................................................................... ......... 144 15 Troubleshooting general printer issues The printer does not print .................................................................................................... ............. 146 The printer seems slow ........................................................................................................ ............ 146 Communication failures between computer and printer ................................................................... 146 Cannot access the HP Printer Utility .......................................................................................... ...... 147 Cannot access the Embedded Web Server ..................................................................................... 147 Automatic file system check ................................................................................................... .......... 148 An AutoCAD 2000 memory allocation error ..................................................................................... 1 48 No output when printing from Microsoft Visio 2003 .......................................................................... 14 8 Unavailable driver features when printing from QuarkXpress ......................................................... 149 Printer alerts ................................................................................................................ ..................... 149 16 Front-panel error messages vi ENWW
17 HP Customer CareIntroduction .................................................................................................................. ..................... 154 HP Professional Services ...................................................................................................... ........... 154 HP Instant Support ............................................................................................................ ............... 155 HP Proactive Support .......................................................................................................... ............. 155 Contact HP Support ............................................................................................................ ............. 156 18 Printer specifications Functional specifications ..................................................................................................... ............. 158 Physical specifications ....................................................................................................... .............. 159 Memory specifications ......................................................................................................... ............. 159 Power specifications .......................................................................................................... ............... 159 Ecological specifications ..................................................................................................... ............. 159 Environmental specifications .................................................................................................. .......... 159 Acoustic specifications ....................................................................................................... .............. 160 Glossary ........................................................................................................................................................... 161 Index ......................................................................................................................... ........................................ 163 ENWW vii
1 Introduction ●Safety precautions ● HP Start-Up Kit ● Using this guide ● The printers main features ● The printers main components ● The front panel ● Printer software ● The printers internal prints ENWW 1 Introduction