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HP Designjet T1300 1118 mm User Manual

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Page 161

Unsuccessful roll load
If the paper has not been inserted straight, the front panel displays the following instructions.
1.When prompted by the front-panel display, lift the blue lever on the left. The printer attempts to
straighten the roll.
2.When prompted by the front-panel display, lower the blue lever. The printer checks the alignment.
If the roll is aligned, the T1300 printer series prompts you to close the roll cover, and you are now
ready to print.
If the roll is still not aligned, the front...

Page 162

Front-panel message Suggested action
Sheet too big During the load process the printer has detected that the sheet of paper is either
too wide or too long to be loaded correctly. Press 
 to stop the load process. See
Functional specifications on page 206.
Sheet too small During the load process the printer detected that the sheet of paper is too narrow
or too short to be loaded in the printer. Press 
 to stop the load process. See
Functional specifications on page 206.
Upper roll load and paper is...

Page 163

●
For heavyweight coated papers (< 200 g/m2), select paper type Bond and Coated Paper >
Heavyweight Coated Paper.
●
For cockle-free very thick coated papers (> 200 g/m
2), select paper type Bond and Coated
Paper > Super Heavyweight Coated Paper.
Photographic paper
For photographic paper, select paper type Photo Paper > Photo Matte Paper.
Black ink is easily removed when touched
This happens when your paper is incompatible with matte black ink. To use non-matte black ink, select
paper type Photo Paper >...

Page 164

paper. You can manually resume the job, forcing it to print on a paper other than the one originally
specified, otherwise it will stay on hold.
Which criteria are used to decide on which roll a job will be
printed?
When a user sends a job, the desired paper type can be set (in the driver or in the Embedded Web
Server). The printer will print the job on a roll of paper of the chosen paper type that is large enough to
print the drawing without clipping. If there is more than one roll on which the job could...

Page 165

other images that do not include margins). This means that, to print a 914 mm (36 in) TIFF, the
printer needs to add margins, and the drawing needs 925 mm (36.4 in) of paper to be printed;
this would cause the job to be put on hold if the paper that is loaded on the printer is only 914
mm (36 in) wide.
If you wish to print these file formats without adding extra margins outside of the drawing, the
Clip contents by margins option can be used. This option will force the margins to be set
inside of the...

Page 166

3.Try to move the printhead carriage out of the way.
4.Lift the blue lever as far up as it will go.
5.Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
CAUTION:Do not move the paper sideways, as it could damage the printer.
158 Chapter 16   Troubleshooting paper issues ENWW
 

Page 167

6.Rewind the roll. If the paper is stuck and cannot be rewound further, cut it from the roll.
7.Remove all pieces of paper from the rear of the printer.
8.Lower the blue lever.
ENWWThe paper has jammed
159
 

Page 168

9.Close the window.
10.Switch on the printer.
11.Reload the roll, or load a new sheet see Paper handling on page 38.
NOTE:If you find that there is still some paper causing an obstruction within the printer, restart the
procedure and carefully remove all pieces of paper.
A strip stays on the output tray and generates jams
If a small piece of paper (200 mm or smaller) has been cut, such as before (if new roll) and after a full-
bleed print or after the front panel option Form feed and cut has been used,...

Page 169

The printer displays out of paper when paper is
available
If the roll has become loose from its core, it will not feed correctly and the printer will not load the
paper. If possible, tighten the paper to its core or load a new roll.
Prints do not fall neatly into the basket
●Ensure the basket is correctly installed.
●Ensure the basket is open.
●Ensure the basket not full.
●Paper often tends to curl near the end of a roll, which can cause output problems. Load a new roll,
or remove prints manually as they...

Page 170

The printer is calibrated to advance correctly with all the papers appearing in the front panel. When
you select the type of loaded paper, the printer adjusts the rate at which to advance the paper while
printing. However, if you are not satisfied with the default calibration of your paper, you may need to
recalibrate the rate at which the paper advances. See 
Troubleshooting print-quality issues
on page 164 for steps to determine if paper advance calibration will solve your issue.
You can check the...
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