HP Designjet T1300 1118 mm User Manual

							Unsuccessful roll load
If the paper has not been inserted straight, the front panel displays the following instructions.
1.When prompted by the front-panel display, lift the blue lever on the left. The printer attempts to
straighten the roll.
2.When prompted by the front-panel display, lower the blue lever. The printer checks the alignment.
If the roll is aligned, the T1300 printer series prompts you to close the roll cover, and you are now
ready to print.
If the roll is still not aligned, the front panel displays an error and instructions to start again.
If you would like to start the load process again, cancel the process on the front panel and rewind
the roll from the end of the spindle until the edge is removed from the printer.
NOTE:If the roll has become loose around the core, the printer cannot load the paper.
Unsuccessful sheet load
●Guide the sheet, especially thick papers, when the printer initially feeds the sheet.
●Ensure that the sheet is aligned with the reference line on the roll cover.
●Do not attempt to straighten the sheet during the loading process, unless instructed to by the front-
panel display.
●Do not use hand-cut sheets, which may be of irregular shapes. Use only purchased sheets.
In case of any problem, please follow the instructions given on the front-panel display.
If you would like to start the load process again, cancel the process on the front panel; the printer ejects
the sheet from the front of the printer.
Paper loading error messages
Here is a list of front-panel messages related to paper loading, with the suggested corrective action.
Front-panel message Suggested action
Close the roll cover when the paper load
is finishedClose the roll cover when the paper load is finished.
Lever lifted During the load process the blue lever was lifted. This prevents the printer from
loading the paper. Follow the instructions on the front-panel display.
Paper incorrectly loaded The paper has not been loaded correctly. Lift the blue lever, remove the paper and
lower the lever.
Paper loaded with too much skew During the paper load process the printer detected that the paper had too much
skew. Follow the instructions on the front-panel display.
Paper loose around core The end of the roll has become loose around the core. Tighten the paper to the
core or insert a new roll.
Paper not detected During the paper load process the printer did not detect any paper. Ensure the
paper is inserted fully and is not transparent.
Roll cover closed during paper load
processDo not close the roll cover until you are prompted to do so by the front panel.
ENWWThe paper cannot be loaded successfully
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							Front-panel message Suggested action
Sheet too big During the load process the printer has detected that the sheet of paper is either
too wide or too long to be loaded correctly. Press 
 to stop the load process. See
Functional specifications on page 206.
Sheet too small During the load process the printer detected that the sheet of paper is too narrow
or too short to be loaded in the printer. Press 
 to stop the load process. See
Functional specifications on page 206.
Upper roll load and paper is inserted
through the single sheet pathAvoid inserting roll paper into the cut sheet slot.
The paper type is not in the driver
To work with a paper not in the driver, you can use your paper as one of the presets already in the
driver, however, you must identify whether your paper is transparent or translucent, glossy or matte.
NOTE:For glossy paper, it is important to use a glossy paper type, as matte black ink does not print
well on glossy paper.
Transparent or translucent paper
If your paper is a transparent film (for example, a transparency), select paper type Film >
Transparent/Clear film.
If your paper is a translucent paper (for example, technical paper), select paper type Technical
paper > Natural Tracing Paper, Vellum or Translucent bond.
Glossy paper
If your paper is a photo paper, use the Photo Paper category. For glossy or high-gloss paper select
paper type Photo Gloss Paper. For Semi-gloss, Satin, Pearl or Luster finishes, select paper type
Semi-gloss/Satin Paper.
To increase gamut on photo paper, select paper type HP Universal High-gloss Photo Paper or
HP Universal Semi-gloss Photo Paper, depending on the finish.
Matte Paper
Your paper type selection for matte paper depends on the paper’s ink absorption capacity. To select a
paper category and type, first identify if your paper is general purpose or photographic. Then select
the recommended paper types.
General-purpose paper
●For natural tracing papers, select paper type Natural Tracing Paper < 65 g/m2 or Natural
Tracing Paper > 65 g/m2, depending on the weight of the paper.
●
For thin papers (< 90 g/m
2) uncoated papers (for example plain paper or bright white paper)
select paper type Bond and Coated Paper > Plain Paper.
●
For light coated papers (< 110 g/m
2), select paper type Bond and Coated Paper > HP
Coated Paper.
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							●
For heavyweight coated papers (< 200 g/m2), select paper type Bond and Coated Paper >
Heavyweight Coated Paper.
●
For cockle-free very thick coated papers (> 200 g/m
2), select paper type Bond and Coated
Paper > Super Heavyweight Coated Paper.
Photographic paper
For photographic paper, select paper type Photo Paper > Photo Matte Paper.
Black ink is easily removed when touched
This happens when your paper is incompatible with matte black ink. To use non-matte black ink, select
paper type Photo Paper > Photo Gloss Paper.
After printing, the paper has wrinkles or there is too much ink
This happens when too much ink is used. To use less ink, select a thinner category. Matte paper
categories from thinnest to thickest are:
●Plain Paper
●Coated Paper
●Heavyweight Coated Paper
●Super Heavyweight Coated Paper
For other image quality problems, see 
Troubleshooting print-quality issues on page 164.
The printer printed on the wrong paper type
If the printer prints your job before you were able to load your desired paper, you may have Any
selected for the Paper Type in the printer driver. When Any is selected the printer will print
immediately on whichever paper is loaded. Load your desired paper, see 
Paper handling on page 38,
and select your paper type specifically in the driver.
●In the Windows driver dialog: select the Paper/Quality tab, then select your paper type
from the Paper Type list.
●In the Mac OS Print dialog (non-PostScript printers): select the Paper/Quality panel,
then select your paper type from the Paper Type list.
●In the Mac OS PostScript Print dialog (PostScript printers): select the Paper/Quality
panel, then select your paper type from the Paper Type list.
NOTE:Any is the driver default.
An “on hold for paper” message (T1300 series)
Based on a set of conditions that you can set when sending a job (see Paper mismatch action
on page 26), the printer will decide which of the loaded rolls of paper is more suitable to print the job.
If there is no roll of paper available that meets all the conditions, the printer will put the job on hold for
ENWWThe printer printed on the wrong paper type
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							paper. You can manually resume the job, forcing it to print on a paper other than the one originally
specified, otherwise it will stay on hold.
Which criteria are used to decide on which roll a job will be
printed?
When a user sends a job, the desired paper type can be set (in the driver or in the Embedded Web
Server). The printer will print the job on a roll of paper of the chosen paper type that is large enough to
print the drawing without clipping. If there is more than one roll on which the job could be printed
meeting all the criteria, the roll will be chosen according to your preferences. These can be set from the
front panel: see 
Roll switching options on page 27.
When is a job put on hold for paper?
If the paper mismatch action is set to Put job on hold (see Paper mismatch action on page 26), a job
is put on hold for paper in the following cases:
●The paper type that has been selected by the user is not currently loaded on the specified roll—or
on either of the rolls, if no roll has been specified.
●The paper type that has been selected by the user is loaded on the specified roll, but the drawing
is too large to fit on the roll—or on either of the rolls, if no roll has been specified.
If I load a new roll of paper, will jobs that were on hold for paper
be automatically printed?
Yes. Every time a new roll of paper is loaded, the printer will check if there are any jobs on hold for
paper that could be printed on the loaded roll.
I don’t like jobs being put on hold for paper. Can I prevent it?
Yes, this can be done from the front panel: see Paper mismatch action on page 26.
I set the option “Paper mismatch action” to Print anyway, but
some jobs are still put on hold
If the Show print preview option is selected in the driver or the Embedded Web Server, jobs are
put on hold until you have checked the preview and resumed the job. Check that the Show print
preview option is not checked in the driver, and that there are no pending preview windows waiting
for confirmation to continue printing.
My job is exactly as wide as the roll of paper that is loaded on the
printer, but is put on hold for paper
Margins are managed in different ways depending on the file type:
●For HP-GL/2 and HP RTL files, by default, margins are included inside the drawing, so a 914 mm
(36 in) HP-GL/2 and HP RTL file can be printed on a 914 mm (36 in) roll of paper and will not be
put on hold for paper.
●For other file formats, such as PostScript, PDF, TIFF or JPEG, the printer assumes that margins need
to be added outside the drawing (as, in many cases, these formats are used for photographs and
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							other images that do not include margins). This means that, to print a 914 mm (36 in) TIFF, the
printer needs to add margins, and the drawing needs 925 mm (36.4 in) of paper to be printed;
this would cause the job to be put on hold if the paper that is loaded on the printer is only 914
mm (36 in) wide.
If you wish to print these file formats without adding extra margins outside of the drawing, the
Clip contents by margins option can be used. This option will force the margins to be set
inside of the drawing, so a 914 mm (36 in) TIFF can be printed on a 914 mm (36 in) roll of paper
without being put on hold. However, if there is no white space already included in the drawing’s
borders, some contents could be clipped because of the margins.
The roll paper will not advance
If you have pushed the printer up against a wall, the roll may be touching the wall at the rear of the
printer. Use the wall spacers to ensure a minimum distance between printer and wall. See 
The wall
spacers on page 8.
The paper has jammed
When a paper jam occurs, you normally see the Possible paper jam message in the front-panel
display.
1.Power off the printer at the front panel and also switch it off at the rear.
2.Open the window.
ENWWThe roll paper will not advance
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							3.Try to move the printhead carriage out of the way.
4.Lift the blue lever as far up as it will go.
5.Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
CAUTION:Do not move the paper sideways, as it could damage the printer.
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							6.Rewind the roll. If the paper is stuck and cannot be rewound further, cut it from the roll.
7.Remove all pieces of paper from the rear of the printer.
8.Lower the blue lever.
ENWWThe paper has jammed
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							9.Close the window.
10.Switch on the printer.
11.Reload the roll, or load a new sheet see Paper handling on page 38.
NOTE:If you find that there is still some paper causing an obstruction within the printer, restart the
procedure and carefully remove all pieces of paper.
A strip stays on the output tray and generates jams
If a small piece of paper (200 mm or smaller) has been cut, such as before (if new roll) and after a full-
bleed print or after the front panel option Form feed and cut has been used, the cut strip remains in
the output tray. Only when the printer is not printing, reach into the tray and remove the strip.
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							The printer displays out of paper when paper is
available
If the roll has become loose from its core, it will not feed correctly and the printer will not load the
paper. If possible, tighten the paper to its core or load a new roll.
Prints do not fall neatly into the basket
●Ensure the basket is correctly installed.
●Ensure the basket is open.
●Ensure the basket not full.
●Paper often tends to curl near the end of a roll, which can cause output problems. Load a new roll,
or remove prints manually as they are completed.
The sheet stays in the printer when the print has
been completed
The printer holds the paper to allow the print to dry after printing, see Change the drying time
on page 48. If the paper is only partially ejected after the drying time, gently pull the sheet out of the
printer. If the automatic cutter is disabled, use the Form feed and cut option in the front panel, see
Feed and cut the paper on page 49.
The paper is cut when the print has been completed
By default the printer cuts the paper after the drying time has been completed, see Change the drying
time on page 48. You can disable the cutter, see Turn the automatic cutter on and off on page 48.
The cutter does not cut well
By default the printer is set to automatically cut the paper after the drying time has been completed.
If the cutter is turned on but not cutting correctly, check that the cutter rail is clean and clear of any
obstacles.
The roll is loose on the spindle
The roll may need to be replaced or reloaded.
Recalibrate the paper advance
Accurate paper advance is important to image quality because it is part of controlling the proper
placement of dots on the paper. If the paper is not advanced the proper distance between printhead
passes, light or dark bands appear in the print and image grain may increase.
ENWWThe printer displays out of paper when paper is available
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							The printer is calibrated to advance correctly with all the papers appearing in the front panel. When
you select the type of loaded paper, the printer adjusts the rate at which to advance the paper while
printing. However, if you are not satisfied with the default calibration of your paper, you may need to
recalibrate the rate at which the paper advances. See 
Troubleshooting print-quality issues
on page 164 for steps to determine if paper advance calibration will solve your issue.
You can check the paper advance calibration status of the currently loaded paper at any time by
pressing 
 and then  on the front panel. The status may be one of the following.
●DEFAULT: This status appears when loading any paper that has not been calibrated. HP papers in
the Front Panel have been optimized by default and unless you experience image quality
problems in your printed image such as banding or graininess it is not recommended to
recalibrate the paper advance.
●OK: This status indicates that the loaded paper has been calibrated before. However you may
need to repeat the calibration if you experience image quality problems such as banding or
graininess in your printed image.
NOTE:Whenever you update the printer’s firmware, the paper advance calibration values are
reset to factory default, see 
Update the firmware on page 138.
CAUTION:Transparent papers and films must be calibrated by pressing , then , then
Image Quality Maintenance > Paper advance calibration > Adjust paper advance, from
step four in Recalibrating the paper advance procedure.
Recalibrating the paper advance procedure
1.
From the front panel, press , then , then Image Quality Maintenance > Paper
advance calibration > Calibrate paper advance. The printer automatically recalibrates the
paper advance and prints a paper advance calibration image.
2.Wait until the front panel displays the status screen and re-print your print.
NOTE:The recalibration procedure takes approximately three minutes. Do not worry about the
paper advance calibration image. The front-panel display shows any errors in the process.
If you are satisfied with your print continue using this calibration for your paper type. If you see
improvement in your print, continue with step three. If you are dissatisfied with the recalibration,
return to the default calibration, see 
Return to default calibration on page 163.
3.
If you would like to fine-tune the calibration or are using a transparent paper, press 
, then
, then Image Quality Maintenance > Paper advance calibration > Adjust paper
advance.
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