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HP Color LaserJet CP4005dn User Manual

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Page 161

2.Pull down the front cover and transfer unit.
CAUTION Do not place any item on the transfer unit while it is open. If the transfer unit is
punctured, print quality problems could result.
3. Remove the used print cartridge from the printer.
4.Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.
ENWW Changing print cartridges 145
 

Page 162

5.Align the print cartridge with the tracks inside the printer and insert the cartridge until it is completely
seated.
NOTE The print cartridge tape seal is removed automatically when the print cartridge is
installed in the printer.
NOTE If a cartridge is in the wrong slot, the control panel will display the message
INCORRECT [COLOR] CARTRIDGE .
6.Close the front cover and then close the top cover. After a short while, the control panel should
display  Ready.
7. Installation is complete. Place the used...

Page 163

Replacing supplies
When you use genuine HP supplies, the printer automatically notifies you when supplies are nearly
depleted. The notification to order supplies allows ample time to order new supplies before they need
to be replaced.
Locating supplies
Supplies are identified by their labeling and their blue plastic handles.
The following figure illustrates the location of each supply item.
Figure 7-1  Supply item locations
1Fuser
2Print cartridges
3Transfer unit
Supply replacement guidelines
To...

Page 164

Making room around the printer for replacing supplies
The following illustration shows the clearance necessary in front of, above, and to the side of the printer
for replacing supplies.
123
Figure 7-2
  Supplies replacement clearance diagram
1530 mm (20.9 inches)
21294 mm (50 inches)
3804 mm (31.7 inches)
Approximate replacement  intervals for supplies
The following table lists the estimated replacement intervals for supplies and the control panel messages
that prompt when to replace each item. Usage...

Page 165

Using the cleaning page
During printing, toner and dust particles can accumulate inside the printer. Over time, this buildup can
cause print quality problems, such as toner specks or smearing. This printer has a cleaning mode that
can correct and prevent these problems.
Cleaning the HP Color LaserJet CP4005n printer at the control panel
1.Press  Menu to enter the  MENUS.
2. Press 
 to highlight  CONFIGURE DEVICE .
3. Press 
 to select  CONFIGURE DEVICE .
4. Press 
 to highlight  PRINT QUALITY .
5. Press...

Page 166

13.Press  to highlight  PROCESS CLEANING PAGE .
14. Press 
 to select  PROCESS CLEANING PAGE .
Cleaning the HP Color LaserJet CP4005dn printer at the control panel
1. Press  Menu to enter the  MENUS.
2. Press 
 to highlight  CONFIGURE DEVICE .
3. Press 
 to select  CONFIGURE DEVICE .
4. Press 
 to highlight  PRINT QUALITY .
5. Press 
 to select  PRINT QUALITY .
6. Press 
 to highlight  PROCESS CLEANING PAGE .
7. Press 
 to select  PROCESS CLEANING PAGE .
A page with a pattern prints.
Setting auto...

Page 167

6.Press  to highlight  CLEANING INTERVAL .
7. Press 
 to select  CLEANING INTERVAL .
8. Press 
 to highlight the desired value.
9. Press 
 to select the desired value.
ENWW Using the cleaning page 151
 

Page 168

Configuring alerts
You can use HP Web Jetadmin or the printer’s embedded Web server to configure the system to alert
you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account or
accounts that you specify.
You can configure the following:
●The printer(s) you want to monitor
● What alerts are to be received (for example, alerts for paper jams, paper out, supplies status, and
cover open)
● The e-mail account to which the alerts should be forwarded...

Page 169

8 Problem solving
This chapter describes what to do if problems arise with your printer. The following topics are covered:
●
Basic troubleshooting checklist
●
Factors affecting printer performance
●
Troubleshooting information pages
●
Control panel message types
●
Control panel messages
●
Paper jams
●
Common causes of paper jams
●
Clearing jams
●
Media-handling problems
●
Printer response problems
●
Printer control panel problems
●
Incorrect printer output
●
Software application problems
●...

Page 170

Basic troubleshooting checklist
If you are experiencing problems with the printer, this checklist can help identify the cause of the problem.
●Is the printer connected to power?
● Is the printer in the 
Ready state?
● Are all necessary cables connected?
● Are any messages displayed on the control panel?
● Was a genuine HP supply installed?
● Were recently replaced print cartridges installed correctly?
● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly?
● Is the...
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