HP Color LaserJet CM2320nf User Manual

2.Lower the jam-access tray.
3.Remove the jammed sheet by pulling it straight out.
4.Close the jam-access tray.
5. Replace tray 2.
6.Press  OK to continue printing.
ENWW Clear jams 209
 

Clear jams in tray 3
1.Pull out tray 3 and place it on a flat surface.
2.Remove the jammed sheet by pulling it straight out.
3.Replace tray 3.
4.Press  OK to continue printing.
210 Chapter 15   Problem solve ENWW
 

Clear jams in fuser area
1.Open the rear door.
2.If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom
of the delivery area.
NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing.
Do not use sharp objects to remove fragments.
3. Close the rear door.
ENWW Clear jams 211
 

Clear jams in output bin
1.Look for jammed paper in the output bin area.
2. Remove any visible media. With both hands, grasp the side of the media that is most visible (this
includes the middle), and carefully pull it free from the product.
NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing.
3.Open and then close the rear door to clear the message.
Clear jams in duplexer  (duplexing models only)
1.Open the rear door.
212 Chapter 15   Problem solve ENWW
 

2.If necessary, pull the guide (callout 1) and remove any visible paper (callout 2) from the bottom of
the delivery area.
3.If necessary, remove any visible paper from bottom side of the duplexing unit.
4.If you can not see any jammed paper, lift the duplexing unit using the tab on the side of the duplexing
unit.
5.If you can see the trailing edge of the paper, remove the paper from the product.
ENWW Clear jams 213
 

6.If you can see the leading edge of the paper, remove it from the product.
7.Close the rear door.
214 Chapter 15   Problem solve ENWW
 

Clear jams from the ADF
Occasionally, media becomes jammed during a fax, copy, or scan job.
You are notified of a media jam by the Doc feeder jam Clear, Reload message that appears on the
product control-panel display.
● The ADF input tray is loaded incorrectly or is too full. See 
Load paper and print media
on page 59
 for more information.
● The media does not meet HP specifications, such as those for size or type. See 
Paper and print
media on page 53
 for more information.
1. Open the ADF cover....

3.Gently try to remove the page without tearing it. If you feel resistance, go to the next step.
4.Open the ADF lid and gently loosen the media by using both hands.
5.When the media is free, gently pull it out in the direction shown.
216 Chapter 15   Problem solve ENWW
 

6.Close the lid to the flatbed scanner.
7.Lower the green lever.
8.Reinstall the cleanout part by inserting it as shown. Push down on the two tabs until the part snaps
into place. Install the cleanout part correctly, because future jamming might occur if the cleanout
part is not replaced correctly.
ENWW Clear jams 217
 

9.Close the ADF lid.
Avoid repeated jams 
●Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of
print media that you are using.
● Verify that the media guides are properly adjusted.
● Check that the input tray is securely in place.
● Do not add print media into the input tray while the product is printing.
● Use only HP-recommended media types and sizes. See 
Paper and print media on page 53
 for
more information about print media types.
● Do not fan...