HP Color LaserJet CM1017 User Manual
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2.Carefully grasp the jammed paper by both corners and pull slowly to remove the paper. 3.Close the front door. ENWW Clear paper jams 197
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Clear jams from tray output area CAUTIONJams in these areas might result in loose toner on the page. If toner gets on clothes or hands, wash them in cold water. (Hot water sets the toner into the fabric.) 1. Carefully grasp the jammed paper by both corners and pull slowly to remove the paper from the top bin. 2.Open and close the front door. 198 Chapter 14 Problem solving ENWW
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Clear jams from the back of the MFP 1.Open the back cover. 2.Remove any jammed paper. ENWW Clear paper jams 199
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3.Close the back cover. Clear jams from tray 2 or optional tray 3 NOTE Before attempting to clear jams from tray 2 or optional tray 3, remove any jams inside the MFP. 1. Pull tray 2 or optional tray 3 out of the MFP. 2.Carefully grasp the jammed paper by both corners and pull slowly to remove the paper. 200 Chapter 14 Problem solving ENWW
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Additional problem solving tools The section describes the tools that can help solve problems with the MFP. Device pages and reports This section describes the pages and reports that help diagnose and solve MFP problems. Demo page To verify that the MFP is functioning properly, print a Demo page. For more information about the Demo page, see Demo page. Configuration page The Configuration page lists the current settings and properties of the MFP. Use this page to check for color plane registration and...
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To restore the factory-set defaults 1.Press Menu. 2.Press the navigation arrows to select Service, then press OK. 3.Press the navigation arrows to select Restore defaults, then press OK. The MFP automatically restarts. Clean the paper path The MFP features a special cleaning mode to clean the paper path. NOTEIf you have access to HP ToolboxFX, HP recommends cleaning the paper path by using HP ToolboxFX. To clean the paper path 1.Press Menu. 2.Press the navigation arrows to select Service, then press OK....
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15 Work with memory This section provides information about the following topics: ● MFP memory ● Install memory DIMMs ● Check DIMM installation ● Enable memory ENWW205
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MFP memory The HP Color LaserJet CM1015/CM1017 MFP has one dual inline memory module (DIMM) slot for upgrading the MFP capabilities with the following options: ●More MFP memory. DIMMs are available in 64 MB, 128 MB, and 256 MB for a maximum of 354 MB. ●DIMM-based macros, and patterns Consider adding more memory to the MFP if print jobs often include complex graphics or HP PostScript Level 3 documents, or use many downloaded fonts. Additional memory also allows the MFP to print multiple, collated copies...