Gateway m405 User Manual
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14 221 Restoring Software Read this chapter to learn how to: ■Reinstall device drivers ■Update device drivers ■Reinstall programs ■Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician.
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222 Chapter 14: Restoring Software www.gateway.com Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Reinstalling device drivers Device drivers are programs that control devices such as the notebook display, CD or DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original notebook hardware are installed at Gateway. If you...
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223 Reinstalling device drivers www.gateway.com If you need to reinstall device drivers because you are directed to do so while troubleshooting or if a message tells you that there is a problem with a device driver, reinstall the device drivers by following the instructions below. If you just reinstalled Windows XP or Windows 2000, the device drivers were automatically reinstalled. To reinstall device drivers: 1Insert the red Drivers and Applications CD into the CD or DVD drive. If the program starts...
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224 Chapter 14: Restoring Software www.gateway.com Updating device drivers The Restoration CDs contain a device driver update utility that works over the Internet. If you do not have an Internet service provider, the update utility works by direct-dialing the device driver update service. To update device drivers: 1Insert the red Drivers and Applications CD into the CD or DVD drive. If the program starts automatically, go to Step 5. - OR - If the program does not start automatically, go to Step 2....
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225 Reinstalling programs www.gateway.com 5If this is the first time you have inserted the red Drivers and Applications CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it , then clicking Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 6Click the Web Updates tab. 7Click Check Now. The Connect window opens. 8Install available updated device drivers by following the on-screen instructions. Depending...
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226 Chapter 14: Restoring Software www.gateway.com 3In the Currently Installed Programs list, click the program you want to uninstall, then click Change/Remove and follow the on-screen instructions. 4Insert the red Drivers and Applications CD into the CD or DVD drive. If the program starts automatically, go to Step 8. - OR - If the program does not start automatically, go to Step 5. 5Click Start, then click Run. The Run dialog box opens. 6In the Open text box, type d:\runmenu.exe (where d is the drive...
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227 Reinstalling Windows www.gateway.com To reinstall other programs from a CD: 1If you just reinstalled Windows, go to Step 4. Otherwise, go to the next step. 2In Windows XP, click Start, Control Panel, then click Add or Remove Programs. - OR - In Windows 2000, click Start, Settings, Control Panel, then double-click the Add or Remove Programs icon. 3In the Currently Installed Programs list, click the program you want to uninstall, then click Change/Remove and follow the on-screen instructions....
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228 Chapter 14: Restoring Software www.gateway.com To reinstall Windows XP or Windows 2000, and the device drivers: 1Insert the red Drivers and Applications CD into the CD or DVD drive. 2Restart your notebook. 3Select 2. Boot from CD-ROM. 4Select a language option. 5Select 1. Delete all files (Automated Fdisk/Format). 6Select 1. Continue deleting all files and restart. 7When prompted, press any key to continue. 8Select 2. Boot from CD-ROM. 9Select a language option. 10Select 2. Automated installation of...
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229 Reinstalling Windows www.gateway.com 15When the Gateway Application Loader has finished, go to the Windows desktop by clicking OK. 16Install additional programs by following the instructions in “Reinstalling programs” on page 225. 17Install other software, such as Microsoft Works Suite and gaming software, by following the instructions in “To reinstall other programs from a CD:” on page 227.